Six of us went to dinner here on Saturday 6th July 2013. Arrived as per booked time at 7.30pm. We did notice as we were taken upstairs that the restaurant was very crowded. Some 30 minutes later our drinks arrived and meal orders taken. We checked our watches and at 9pm we asked the waiter how long our meals would be and ordered more drinks. "Soon" was his reply. A table of six young women next to us (who were there with drinks on their table when we arrived) also asked the same question. Their meals arrived 10 minutes later then after 5 minutes they left with very little gone from their plates. We though perhaps they had somewhere else to be. Anyway, almost two hours after we sat down our entrees arrived. Five of our table had the Seafood Chowder which although tasty had no body at all - think potato was omitted. Entree plates removed and mains arrived. After waiting more than two hours both courses arrived 10 minutes apart! After which we received our second drinks. Still didn't get the water requested on our arrival. Steaks - again tasty but not worth the frustration. There were two staff members upstairs and a girl who delivered meals. They were literally run off their feet the whole time we were there. Definitely more staff required in all parts of the restaurant (i.e. wait staff to take orders and cater to their tables as they are trained to do, chefs and kitchen staff to get meals out quicker, bar staff to get drink orders filled in a timely manner). Perhaps even the boss with his clipboard could even put it down and do something besides trying to look important! Will not be back!
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