I recently made a booking for three people at Pizzarazzi, when we arrived at the restaurant we were told they had no record of a our booking. We were told to sit on the couches that were there for people waiting for take away pizza. We assumed they would clear a table that was free and set it up so we could sit at it (there were three tables free out of a total of five tables) but our food was delivered to the coffee table and couches! We had to eat practically off our laps, facing strangers, cramped onto the couches! We had no cutlery or water and were uncomfortable. Then people walked in off the street without reservations and were given the tables to sit at! Even though we had a bigger group and were there first! None of the staff knew what they were doing and there were people waiting for ages and others getting meals straight up. We had to go to the counter to order but other people got table service. Not one staff members seemed confident in what they were doing, they all seemed stressed and fumbling for the phone, even though it wasn't that busy! We would have walked out if we hadn't already paid. Pizza's were average, one friend felt sick after eating there. Will never be going there again and will be making sure none of my family and friends ever do either!
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