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Hadley's Orient Hotel
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Reviews (763)
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All reviewshigh teaold world charmgrand old hotelrestored hotelturn down servicesuperior roommurray streetold stylestep back in timespa suitesalamanca marketscar parkfamily roomsalamanca placebed was very comfortablereception staffcity centre
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671 - 676 of 763 reviews
Reviewed June 29, 2014

We loved the old style elegance of Hadley's, we stayed for 2 nights (About halfway through a month long holiday. It was nice to stay in a hotel which was not a part of a typical modern chain.) The reception and public rooms on the ground floor certainly have an old world charm. Hearing the grand piano being played (well), whilst enjoying a drink in the bar after dinner made for a feeling of sophistication. The bar staff were very friendly. We enjoyed an excellent buffet dinner at he hotel on our first night in Tasmania. Breakfasts were good, being a typical buffet style. Our room was on the first floor, it was comfortable and clean, but furnishings were a bit tired and quirky. The bathroom was fairly basic and could do with a major upgrade. Guest laundry facilities were insufficient for a hotel of this size. we got in first, but others in our group complained of a lot of waiting around. Despite the minor moans, we would recommend this hotel and would happily stay again if we were back in Hobart in future.

  • Stayed: October 2013, traveled with friends
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1  Thank WaywardSouls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattie R, Guest Relations Manager at Hadley's Orient Hotel, responded to this reviewResponded July 7, 2014

Dear Andrew W,
Thank you for providing this feedback and for pointing out the areas you felt could be improved. You may be interested to learn that we have begun restoration works on our accommodation rooms and we are very excited about the upcoming changes and improvements. We envisage taking Hadleys Hotel back to her former grandeur with an emphasis on the historical and heritage significance of the building. We are pleased you would recommend Hadleys Hotel and would happily stay again. We do hope you have the opportunity to return to Hadleys to experience the exciting enhancements.
Kind regards
Hadleys Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2014

I had a lovely room with crisp white sheets and all conveniences except an ironing board. Staff were very friendly and followed up an airport shuttle that had left without me. Great location in the city near the Salamanca Markets.

  • Stayed: June 2014, traveled on business
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Thank Mzantsi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattie R, Guest Relations Manager at Hadley's Orient Hotel, responded to this reviewResponded July 7, 2014

Dear Mzantsi2,
Thank you for choosing to stay at Hadleys Hotel and taking the time to post a review. We do apologise that your room was not equipped with an ironing board. Please be assured that we are checking each room to ensure they all contain the obligatory conveniences. For future stays with us please don’t hesitate to contact Reception, open 24 hours, as they are able to rectify most problems immediately. We are pleased to hear you enjoyed our central location and found our staff to be very friendly. We look forward to seeing you again soon!
Kind regards
Hadleys Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014

Had a wonderful stay at hadleys. Lovely rooms with a comfortable bed. Enjoyed the High tea as well as the Buffet Breakfast. Fantastic service by friendly professional staff. Worth staying to get that old world experience. The building is just gorgeous. It's also light and very clean. Will definitely stay again.

  • Stayed: May 2014
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Thank Bellayia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattie R, Guest Relations Manager at Hadley's Orient Hotel, responded to this reviewResponded July 2, 2014

Dear Bellayia,
Thank you for sharing your experience. We are delighted you enjoyed your stay at Hadleys Hotel and we appreciate your feedback. We look forward to welcoming you back when you are next visiting Hobart.
Kind regards
Hadleys Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

This grand old lady has wonderful bones to be upgraded and refurnished. We stayed for 4 nights, on a great deal of $119 PN including full breakfast and upgrade to superior room. Our room was on the first floor facing Murray st, and regrettably was noisy, so for light sleepers don't even think about it.This was not helped by the forever constant pedestrian signals at Collins st intersection going nearly every 15 seconds or so.At night and in the early morning this was very audible.+ the bar next door!! with closing at 3am.Room was tasteful, spacious and despite its age contained most necessities.The beds and linen were superb..Sadly we missed out on High tea as we got busy during the day..Staff were courteous and friendly..This hotel is under new owners and I am sure with prudent budgeting, will be much improved. Bar service was excellent, meals OK.Breakfasts also good.Maybe the variety over 4 days could have been changed.!.
We are regular travellers and suggest that a certain amount of caution may be required in booking this property..Would we stay again Unilkely

Room Tip: I made our reservation direct with the hotel.I specifically left the room choice to the operator, mentioning that we were first timers to Hobart.So the room we ended up with was her choice..Maybe we needed to ask more questions!!
  • Stayed: June 2014, traveled as a couple
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1  Thank hightea2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattie R, Guest Relations Manager at Hadley's Orient Hotel, responded to this reviewResponded June 29, 2014

Dear hightea2014,
Thank you for choosing to stay at Hadleys Hotel and taking the time to write a review.
We are sorry to hear you experienced a disrupted sleep due to the street noise. For future stays simply inform our Reservations team of your needs when booking and they will be happy to allocate your room accordingly. If you have any issues during future stays with us please don’t hesitate to contact Reception, open 24 hours, as they are always happy to assist with any issues or facilitate a room move if required. We will soon begin restoration works throughout the hotel and part of this development will include double glazing the windows in the hotel rooms overlooking Murray Street, at the front of the building. This should cut down the noise levels from the street below quite considerably.
What a shame you missed out on experiencing our High Tea! It has become a very popular occasion in Hobart and a pleasant way to spend an afternoon with family and friends. Should you be returning to Hobart, please don’t hesitate to contact me in advance to assist with a High Tea reservation.
Thank you for your feedback and we hope to see you again soon!
Kind regards
Hadleys Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014 via mobile

Booked mystery hotel through wotif titles superior room with breakfast. Extremely disappointed once we found out where it was. Check in was fine but to find out car parking was off site and at least a 5-10 min mission every time you wanted to leave was stupid. Considering there are more hotels in Hobart that are not only cheaper but provide on site parking and for free, will not stay again. Room was very average and outdated. If this was a superior room I would hate to see the standard rooms. TV was barely loud enough to hear and rooms were not very well soundproof so if you turned up to loud the whole floor would hear. Toilet barely worked when flushed everytime. Breakfast was average, although half of the times were barely stocked and was messy. Only good thing was the location.
Overall horrible experience.

Stayed: June 2014, traveled as a couple
2  Thank 21,101,984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattie R, Guest Relations Manager at Hadley's Orient Hotel, responded to this reviewResponded June 29, 2014

Dear 21101984,
We are sorry to hear your comments. Our guests arriving by car are welcome to park in the no-parking zone at the front of the hotel (allocated for this purpose), to unload their bags and check-in. They are then directed to our off-site, secure, under-cover parking located 270m down the road from the hotel. Alternatively, street parking is an option but parking signs should be read and understood.

Our accommodation rooms are named according to the type of bedding in each room e.g. a Standard Double features a double bed and Superior Queen features a queen size bed. Hadleys Hotel was built in 1834 and is one of the oldest hotels in Australia. We have tried to retain the heritage feel throughout the building and within our accommodation rooms with the unique, Victorian style furniture and fittings – we are currently working through a significant refurbishment program (due for completion in September 2014) and feedback so far has been very positive.

We are sorry to hear you experienced concerns with your television and toilet. For future stays, please notify Reception (available 24 hours a day) immediately regarding your concerns as they are always happy to assist with any issues or facilitate a room move if required.

We are pleased to hear you found a positive in the location of our property,

Naturally we would like all of our guests to depart with a smile on their face and be happy to return. If you are returning to Hobart and would consider staying with us again please feel free to contact me at feedback@hadleyshotel.com.au and I will personally arrange.

Kind regards
Hadleys Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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