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Sullivans Cove Apartments
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Reviews (849)
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Reviewed October 26, 2013

We stayed at the Gibson's Mill (Part of Sullivan's Cove Apartments) on a Saturday and Sunday, and I would NOT recommend this hotel to other travellers. The Apartment is next to a pub which has live music on Friday and Saturday nights. It is very very noisy in the bedroom. The music goes until 3am on Saturday and I believe Midnight on Friday.

We were also fairly disappointed that the apartment doesn't get serviced on Sundays (which we were not told about before we booked), so you pay the same to get kept up until 3am and then don't even get a fresh towel or the bed made the next day.

This wouldn't be an issue if they didn't sell themselves as a 5 Star apartment. But they do.

We also had no milk when we checked in and it took over two hours for them to bring some.

As a nice touch there was fresh plunger coffee in the fridge, but no coffee plunger. Reception said they'd bring one over, but it did not arrive during our two night stay.

All of these concerns were relayed to management when we checked out. No follow up phone call or apology.

Don't Bother.

  • Stayed: October 2013, traveled as a couple
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Thank taghaode123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonStubbs, General Manager at Sullivans Cove Apartments, responded to this reviewResponded October 28, 2013

Thank you for taking time to post your review and we are sorry you did not enjoy your stay at our Gibson’s Mill Apartments. We understand that the noise from the pub next door on weekends can be disturbing for some guests and obviously affected your stay. While largely out of our control we are endeavouring to look at options that we can implement to minimise the impact of this on our guests.

We do have 35 other apartments in a number of locations around the Hobart waterfront - so we generally can recommend a quieter location if preferred.

We apologise that while we did take a coffee plunger over to your apartment shorty after you called it appears we must have dropped it into the wrong room. Following your stay we have since ensured all apartments have been restocked with a coffee plunger.

We appreciate your feedback regarding servicing and promotion of the apartments and as new Managers will certainly take this on board.

Thanks again for your feedback - it will help us to improve our service. Warm regards, Alison & Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

Stayed at Gibson Mill Apartment (GMA) for 3 nights (21-24 Sept 2013). Room is spacious with clean sheets and comfortable pillow. Toiletries from Loccitane. Bathroom is clean and big. One special thing I noticed in the bathroom was the heating towel rack which kept the towel warm.

There is a washing machine and dryer with environmental-friendly detergent provided.
A small but fully equipped kitchen allowed us to cook most of our meals.

GMA is conveniently located near Salamanca Place and the dock. Parking is free if you park your vehicle at the secured carpark owned by Sullivan Cove. Secured carpark is about 10-15mins walk across the dock. Not a problem for us to walk since the weather was good.

There is a bakery (Daci & Daci) around the corner which sells beautiful and tasty pastries.
The only thing to take note is the place can be quite noisy during weekend nights (I think there is a club across the street), but it didn't really cause much of an inconvenience to us.

Reception staff were very friendly and helpful. We loved our stay at Gibson Mill Apartment!

  • Stayed: September 2013, traveled with friends
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Thank MichelleChanHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonStubbs, General Manager at Sullivans Cove Apartments, responded to this reviewResponded October 28, 2013

So glad you enjoyed your stay at our Gibson’s Mill Apartments - and the proximity to the Daci & Daci bakery!

We appreciate your comments and look forward to having you stay with us again. Warm regards, Alison & Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

This was the second time we used Sullivan's Cove apartments and were again delighted but the location and quality. First time was the penthouse apartments above Henry Jones Art Hotel (opposite side of Salamanca) and more recently the two bedroom apartment overlooking Salamanca Place itself. The character of each is very different - the penthouse ones much more modern with a broader view and the Salamanca ones more warm and charming and a more restricted view. The Salamanca ones are just brilliant for access to the markets, Wursthaus deli, Salamanca Fresh (where you can buy groceries and gourmet treats), pubs etc - literally down two flights of stairs and youre out "amongst it all". right above the Ball and Chain restaurant. Speaking of stairs - travel lightly and enter through back way if you're loaded up. Each way there are quite a few.

Plan ahead too and follow the instructions provided by management very carefully - for Salamanca you need to pick up the keys at a separate location where the penthouse apartments are located so may need to keep the taxi running. You can walk over if you have limited luggage (not recommended for the elderly).

The kitchens are very well equipped so you can dine in with provisions sourced from the local shops mentioned earlier. They're quiet and we had the best sleep at Salamanca. I would definitely use either again. Just make sure you include a Saturday so as to visit the Salamanca markets!

  • Stayed: September 2013, traveled as a couple
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Thank Oneiota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonStubbs, General Manager at Sullivans Cove Apartments, responded to this reviewResponded October 28, 2013

Thanks for your review and we are so glad you enjoyed your stay at Dockside Salamanca.

It is great when our guests stay in some of our different apartments and can get to appreciate the unique benefits and feel of the different styles. The Salamanca ones are so well positioned to the heart of Salamanca as you said, perfect for the market on a Saturday. The toughest decision is deciding which cafe to visit for breakfast!

Thanks for pointing out the check-in situation too. As a collection of self-catering apartments around Hobart, we do try to ensure guests are aware that the check-in location may not be the same place as your apartment.

We look forward to having you stay with us again. If you liked the Dockside Salamanca apartments you would probably enjoy the Harbourside Apartments next!

Warm regards Alison & Simon

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Reviewed October 3, 2013

We stayed at the Gibsons Mill 3 bedroom penthouse. Excellent apartment, fresh, new and clean as it has only been opened for less than a year. We were given a great rate directly, and bonus $25 credit towards the bar. Thankyou for great service. 2 storey apartment, overlooking Constitution Dock and Salamanca. The view was superb, expecially from the roof top deck. Easy walking distance to all amenities and few minutes walk out to dock and Salamanca. Everything you need in kitchen with hidden laundry - although the drier wasn't drying my clothes (maybe it was my doing). Comfortable lounge with leather seating, although probably lounge area could have been larger for a 3 bedroom. On that note, there's actually a 4th room upstairs seperated by 3/4 wall, with a single bed, which was a bonus for seperating our 2 kids upstairs. They had access to a large and luxurious bathroom with walk in shower. Great toiletries. Downstairs was dining area, which was perfect and large size table. 2 bedrooms, 1 with king and the other either could be king or 2 singles, all have access to the downstairs bathroom, with is slightly smaller than upstairs, but ample size bathroom with walk in shower. Huge storage cupboards in all rooms. We were able to get a parking spot most nights outside however we would also leave the car parked in Hunter Street, which is where the complimentary parking was. It was a bit of a walk however worth going there because of the great cafes and atrium at the IXL building. There was a little bit of noise from the pub next door on Friday /Sat but we stayed in winter so not as many people out, but noise wasn't too bad. Loved this place and would stay here again.

  • Stayed: July 2013, traveled with family
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1  Thank MelbourneMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonStubbs, General Manager at Sullivans Cove Apartments, responded to this reviewResponded October 29, 2013

Thanks so much for your review and summing up the lovely features of our new Gibsons Mill Apartments so succinctly!
We look forward to having you stay with us again.
Warm regards Alison & Simon

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Reviewed September 25, 2013

Thank you Simon & Ali for the experience, the apartment was amazing and the location was perfect for getting around the best of what Horbat offers. I recently paid around 3 times the cost to stay at Henry Jones but rate these apartments much higher! Thanks again, Michelle.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonStubbs, General Manager at Sullivans Cove Apartments, responded to this reviewResponded October 29, 2013

Thanks Michelle.
Glad you enjoyed the new Gibsons Mill Apartments. Look forward to having you stay with us again on your next trip to Hobart - maybe give our Dockside Salamanca Apartments a try next!
Warm regards Alison and Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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