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“Great place. Disappointed we didn't meet the ghost.” 5 of 5 bubbles
Review of Sullivans Cove Apartments

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Sullivans Cove Apartments
Ranked #2 of 55 Specialty Lodging in Hobart
Certificate of Excellence
Melbourne
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great place. Disappointed we didn't meet the ghost.”
5 of 5 bubbles Reviewed February 24, 2013

We loved it here and we will be back. Due to Hobart being busy this weekend we had the opportunity to try the 2br Admiral's Loft and the 2br IXL Executive. The Admiral's Loft was decorated in moody dark tones. It really was the sort of space you would expect an admiral had decorated. Loved the fitout. There was a salute to the building's origins as a jam factory with some ancient machinery installed in the corner. Appliances state of the art. Wifi is the fastest I have experienced in a hotel and free. The guest book for this apartment kept mentioning a ghost. We didn't see of feel anything ghostly in this apartment. Disappointing!
The 2br IXL on the second night was roomier and more modern. Loved this as well, state of the art appliances again and the addition of the BBQ on the balcony makes it great for entertaining. If I had the choice of the two I would probably chose the 2br as it has more space and there is a bath. I would highly recommend this place as a less expensive option to the Henry Jones Art Hotel next door. Great location. My little tip. The tiny little cafe on Collins Street called 'Budgie Smugglers' makes a great coffee. Stephanie on reception is very helpful.

Room Tip: Visit Budgie Smugglers for a coffee.
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Virginifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, March 10, 2013
Thank you for taking the time to review your recent stay with us. It's great to read that you experienced two of our apartments and liked them equally for different reasons. Sorry about the ghost-we've never met him/her either!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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752 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Brisbane, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

Stayed in a 2 bedroom IXL apartment. It is very spacious, with very lovely facilities. The kitchen was equipped with enough objects so that you can self cater if you please. When there was an issue with phone/internet, the staff were very helpful and resolved the issue within the hour. The bathrooms are large and modern.

The rooms were kept very clean and housekeeping did an excellent job. The view from the balcony is lovely. I stayed in the room closest to the road, which was only loud when large trucks go past, but generally very quiet. I would recommend going a little further away from Hunter Street to find cheaper dining, as there are some lovely but expensive places close by.

Despite other reviews indicating that the staff were not friendly, I found them to be courteous and efficient during my stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, February 15, 2013
The IXL Executives are a great apartment-as you say, spacious and well-appointed and very central. We look forward to welcoming you back to stay at one of our other 4 locations around the waterfront.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 13, 2013

I have just had a fantastic stay with Sullivans cove apartments. It was nothing but perfection.
Firstly the amazing apartment. I had the most amazing view from the most beautiful apartment. Big windows, huge kitchen, glass balcony.. The list goes on. For a apartment full of glass and other surfaces which can be tricky like stainless steal every thing was spotless. Very impressed.
The staff are great. The lady at reception was lovely and so helpful, nothing was a problem and made me feel extremely welcome. Even the housekeeping staff welcomed me when I saw them in the hallway.
Overall a stay to remember and I will be returning for my honeymoon.

Room Tip: Spend a little extra and stay in a penthouse. Worth every single penny
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, February 15, 2013
Thank you for taking the time to review your recent stay with us. It sounds like you had a great time! We have apartments in 5 locations around the waterfront, next time maybe you could try a different spot-all the apartments we have are equally well-appointed and well-located.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

This place is great !! Clean, well appointed, superb location. I cannot over emphasise how friendly, accomodating and helpful the staff are. We enjoyed our stay very much and will most definitely stay here again

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bartly_Tas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, February 15, 2013
Thank you for your great review, it sounds like you really enjoyed your stay with us! We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed February 7, 2013

We recently stayed in two bedroom IXL apartment, for three nights. As our first trip to Tasmania, my family and me was really looking forward to stay in the heart of the Hobart in award winning apartments. Apartment was really nice, spacious, with everything what you need for lovely stay. But we experience very poor service. Receptionist on arrival (short black hair) no professional and very cold, we find dirty glasses in the cupboard, almost every towel had a holes, for a three nights stay we didn’t have any service, HSK didn’t service our apartment on Saturday ( we had make up sign on the door), we were promise service on Sunday but never happened, only four towels drop on the bed, at least they could empty our rubbish bins. So, for a three nights in very luxury apartments, and not that cheap, we had no service at all, but we had dirty towels and rubbish.
Very disappointing experience. After this award winning apartment we stayed in less luxury establishments in Hobart and around and we had a great time with great services. Save yourself disappointments and avoid Sullivans Cove apartments.

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Tanja11080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, February 11, 2013
We are disappointed to read that your experience at Sullivans Cove was not up to the standards usually experienced by our guests. We have had a bit of an investigation to find out when you stayed and what might have happened with the servicing of your apartment. Our Housekeeping staff take Do Not Disturb signs very seiously and will not knock on any doors displaying these signs even if they are up all day. It appears that the sign was hung the wrong way around (it says Please Make Up My Room on the other side) and consequently the housekeepers did not make up the apartment on the Saturday of your stay. When you called down to reception asking about the daily service the receptionist came straight up and serviced the apartment and provided clean towels. We do not service apartments on Sundays but as you had not had a service by the housekeepers on the Saturday we made sure they went in on Sunday to do a full service. The clean towels were left on the beds as there were personal items hanging on the towel rails in the bathrooms and the Housekeeping staff will not touch guests' belongings. Had you let us know you were unhappy with the service on the Sunday of your stay we would have done our best to rectify it, we always prefer to fix things for guests when they are staying with us rather than apologise for them after their stay.
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Cobram, Victoria, Australia
2 reviews
5 of 5 bubbles Reviewed February 7, 2013

on a recent trip away with 9 people we booked 2 x 3br IXL penthouses. the rooms were superb. beautiful crisp fresh linen, very spacious and the staff could not be more helpful. nothing was a trouble and I couldnt speak more highly of their service. our flight was changed which meant we got to hobart at 8am, after breakfast at the jam packed cafe (good food) we called into reception expecting to just be able to drop our bags till the rooms were available, to our suprise and joy we were given the keys on the spot and were able to utilise our rooms much earlier than expected. since we had been up since 4am, this was a godsend. the apartments are very central with great restaurants and eateries (great fish n chips) just a stones throw away. walking distance to the salamanca market (awesome) and the CBD. just an all around great place. we will be back.

Room Tip: all beds split into singles to great for couples or families.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, February 11, 2013
The IXL penthouses are great apartments, it sounds like you really enjoyed your stay! It's not always that we are able to check guests in early but we certainly try, expecially with very early arrivals after even earlier flights! All of our apartments are located in and around the waterfront so are close to most of the activities Hobart has to offer along with lots of restaurants and bars.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed January 30, 2013

We booked a few nights accommodation on a recommendation of a friend in Hobart and were not disappointed. The apartment was a two bedroom apartment and the layout, size and location was amazing. The room we stayed in is called the Admiral's Suite and was amazing. The photos on their website are exactly as how the room is (unlike other places we have picked in the past). Would recommend this to anyone. The only downside would be the way you have to check in which is in a different building altogether - a little confusing.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank littleexplorers2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa B, General Manager at Sullivans Cove Apartments, responded to this review, February 11, 2013
Thank you for taking the time to review your recent stay with us. The Admiral's Suite is a great apartment, right on Hunter St with views of the fishing docks. We have apartments in 4 other locations around Hobart's waterfront, next time you're here for a visit maybe you could check out one of our other spots. Our office is in a location separate from most of our apartments but there's a great video on our website which shows you how to find us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sullivans Cove Apartments

Property: Sullivans Cove Apartments
Address: 5 / 19a Hunter Street, Hobart, Tasmania 7000, Australia
Location: Australia > Tasmania > Greater Hobart > Hobart
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #2 of 55 Specialty Lodging in Hobart
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sullivans Cove Apartments 5*
Number of rooms: 47
Official Description (provided by the hotel):
Sullivans Cove Apartments is a hand picked selection of boutique apartments located around Hobart’s vibrant waterfront. ... more   less 
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Also Known As:
Sullivans Cove Apartments Hotel Hobart
Sullivans Cove Apartments Hobart, Tasmania

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