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“Absolutely Disgusting Customer Service”
Review of Auge Ristorante - CLOSED

Auge Ristorante
Price range: $13 - $31
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions
Dining options: Lunch, Late Night, Dinner, Reservations
Reviewed December 3, 2013

Have eaten here several times previously and absolutely loved it.

A lunch for 10 people was booked two months ago. Called to confirm 10 days before the date of the booking and was told it was all ok. Received a call from the restaurant 4 hours later only to be advised that they couldn't accommodate us due to a table of 22 having a booking also.

Good work Auge!

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3  Thank FoodWineMusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AugeAdelaide, Owner at Auge Ristorante, responded to this reviewResponded December 6, 2013

Good Afternoon FoodWineMusic,

We here at Auge do apologise once again for the error that we had made for your reservations.

It is understandable that you were upset, and I believe that we had arranged for you a table at another establishment with complimentary drinks as well as vouchers from Auge Ristorante which you had graciously accepted.

It saddens me to realise that we have not done enough to recompensate you for your troubles and that you felt the need to post such a review here on TripAdvisor.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (193)
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64 - 68 of 193 reviews

Reviewed November 27, 2013

Big copper doors hide the inside, friendly staff even if they can't understand thai hahahaha, the food was all I had heard about, again I shall visit.

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Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

As close to fine dining as you get in Adelaide. Good food, service etc. Highly recommended. Best of all not too noisy. One very small issue the air conditioning for the area near the front window is not great.

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Thank AlterK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

We booked the whole restaurant for an important work function and found the whole experience wonderful. Restaurant staff were attentive and couteous, food was outstanding, wine divine and the ambience was great. Would highly recommend for a special function.

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Thank clarkey65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

Great ambiance, food was excellent, really enjoyed having lunch here on a quiet Monday. Service was unobstrusive and attentive when required. I had the Risotto, but wished I had chosen the steal option.

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Thank LaidbackSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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