Facilities in 2 brm were fine with nice outlook & kitchen/laundry facilities; ridiculously large CD player in a small cupboard. Great pool/spa area with sparse gym. North Tce location is great for Conference centre. Food outlets were adequate with little atmosphere.
The Oaks act as if they were merely managing these apartments for individual owners & whilst appearing like a proper hotel, don't expect the same service. Reception is run by cordially friendly administrative staff with a very clerical atttitude - no semblance of wanting to be of real service or show any enthusiasm. Our conference party rented several rooms- every extra request to front desk was handled poorly - "sorry Sir, no carparks available" (at $15/day) but still charging car parking to the room account; "sorry Ma'am, baby cot you ordered 3 months ago is not on our booking; you should have brought your own!"; "Sorry checkout is 10 AM, every extra hour is $50", even when the room had no booking for the next day.
Great facility, definitely not 4.5 star service. Might stay again, but pretend you're renting somebody else's flat; don't expect anyone to carry your bags, book your tour/restaurant or park your car. They're not good on fixing broken things in apartments either - have had more interest from a Melbourne rental agency.
- Official Description (provided by the hotel):
- Ideally located in the heart of the central business district on North Terrace and is just a short stroll from Adelaide’s shopping precinct, the casino and convention centre you will find Oaks Embassy. Oaks Embassy is one of Adelaide’s most contemporary apartment buildings offering spacious one, two and three bedroom fully self contained apartments complete with laundry facilities and executive apartments featuring private spa baths. ... more less
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- Also Known As:
- Oaks Embassy Apartment Adelaide
- Hotel Oaks Embassy Apartment