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“wonderful room and unbelievable staff kindness also during emergencies”

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Majestic Roof Garden Hotel
Ranked #2 of 57 Hotels in Adelaide
Certificate of Excellence
Munich, Germany
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“wonderful room and unbelievable staff kindness also during emergencies”
5 of 5 bubbles Reviewed December 17, 2013

We landed in Adelaide after several hours of flight and we couldn't find a better place to rest and enjoy the city.
Our room was really big with a wonderful king size bed, very clean and with very nice design,
The staff at the reception does always of his best to help and make your stay unforgettable.
It worths to tell this short story: While i was visiting the wine museum i forgot my sunglasses there. I was re-planning the whole daily city sightseeing but the receptionist offered himself to pick up my sunglasses for me since the museum was on his way to home.
I strongly recommend this place!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiegoNadia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (198)
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English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 16, 2013 via mobile

I have stayed here before in a larger room, may have been an executive room and I raved about it - this time though the room was really ordinary. The bathroom was large but absolutely zero vanity space!!! Just a single sink. I had to take the chair from the desk into the bathroom just to have somewhere to put my toiletry bag ! Surely some sort of stand or cupboard could be put in there to at least give some space or a shelf?? The blow dryer had to go either on the floor or in the sink - both of which seemed dangerous - just seemed like a really basic omission and made getting organized for the day much harder than it needed to be

Stayed December 2013, traveled on business
Helpful?
1 Thank DJF5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed December 14, 2013

We stayed for one night. The hotel is modern, clean and in a premium location right around the corner from Rundle Mall. The room had a huge TV and the bathroom was oversized, something we personally prefer.

The bed was very comfortable and the room quiet, which made for a relaxed stay. So comfortable in fact, that we overslept the 11am checkout! The staff were very understanding and accommodating though. During our brief stay, all of the staff were first class, which is a credit to them and their management.

We would definitely stay here again when we come to Adelaide and highly recommend the hotel.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brett G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, December 17, 2013
Dear Brett G,

Thank you for your kind words and feedback on your recent stay with us. It is a pleasure to hear your praise for our team and the service they provided and I will be sure to pass your feedback to the teams directly.

We are fortunate to have such a wonderful location in Adelaide which is so close to all the East End has to offer - I hope you had an opportunity to experience it first hand. And just as fortunate that when the Hotel was designed there was a focus on having a spacious and luxurious bathroom for our guests to enjoy.

Thank you for your recommendation and we hope to see you again soon.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
87 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed December 13, 2013

We stayed for 3 nights and can only repeat all the good comments.
We also hired a car and with hotel parking at $16 per day was the best solution especially if you are coming and going. Wilson’s car-park opposite was very expensive and would have cost a lot more.
We went to Cibo for breakfast [lots of healthy options eg fruit salad, yoghurt and GF muesli] – turn left from hotel, cross the crossing and café in front. Hotel breakfast expensive and you had to pay extra for coffee/tea [$30].
Room large, clean and free wifi. Small gym with walker/stepper/bike and weights. Small rooftop balcony.
The hotel doesn’t have any tourist leaflets or maps but the staff are very helpful, professional and friendly.
Enjoyable stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MSK085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, December 17, 2013
Dear MSK085,

Thank you for taking the time to provide feedback on your stay with us. I am glad to read that overall, you had an enjoyable stay with us and that you found our Hotel comfortable. I am disappointed to read that you did not find our breakfast to be to your liking but I see that you found an alternative option in nearby Rundle Street. I would like to think we have a number of options for guests to enjoy at Breakfast including a variety of healthy options but I do also recognise that price can be a consideration at times.

We have a 24 hour concierge service at the Hotel where a member of the team would be more than happy to assist with any tour or activity advice and will ensure a booking is secured on your behalf, with brochures available upon request.

I hope that next time you visit Adelaide you will consider returning to us.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

This is a great hotel with delicious food, very comfortable accommodation and extremely friendly and helpful staff. I would definitely recommend it. It is in a very good location near to all the shops and downtown areas. Very near to other restaurants. The roof terace is great too, with superb views across the city.

Room Tip: Rooms on the south side are quieter
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, December 17, 2013
Dear Alison S,

Thank you for taking the time to provide such a positive review of our Hotel. I am delighted to read that we were able to exceed your expectations and we look forward to welcoming you back in the near future.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

My hotel of choice in Adelaide and I have stayed in them all. Even some of the more prestigious brands dont hold up when compared to the Majestic. Over the years I have stayed at the Majestic Roof Garden on 5 or 6 occasions for that special break. The rooms are very well appointed and stylish with Quality throughout with well above average bathrooms with a big bath.
The property is very well priced , even by Adelaide standards and has an oustanding location just 50 meters fom the EAST End of Rundle street.
Comes highly recommended.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roamingmark1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, December 17, 2013
Dear roamingmark1,

Thank you for making us your Hotel of Choice in Adelaide! It is always pleasing to hear about our return guests and especially when we are able to play a small part in any special occasion they chose to celebrate with us.

I do note that you reviewed our sleep quality as slightly down and I am confident that on your next stay you will see an improved sleep experience including new beds and luxurious king size pillows.

I look forward to seeing you soon and thank you again for your continual support of Mjaestic Hotels.

Regards,
Michael Collis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed December 6, 2013

The standout with this place were the staff, their friendliness and professionalism from housekeeping to front desk but totally unpretentious - well done to you all.
The rooms were a good size for a hotel and very clean. It is one of the better hotels I have stayed in in Adelaide and would certainly recommend due to the above comments and also location.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deejay2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, December 17, 2013
Dear Deejay2012,

Thank you for your positive review and in particular, your feedback on our staff. I am always excited when I read comments about our team and any outstanding service they provide as it is rewarding for them to be recognised. We are privileged to have such a wonderful team who go above and beyond for our guests!

I hope to welcome you back in the near future.

Regards,
Michael Collis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Roof Garden Hotel

Property: Majestic Roof Garden Hotel
Address: 55 Frome St, Adelaide, South Australia 5000, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Adelaide
#3 Romantic Hotel in Adelaide
#3 Business Hotel in Adelaide
#3 Family Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Majestic Roof Garden Hotel 4.5*
Number of rooms: 120
Official Description (provided by the hotel):
The Majestic Roof Garden Hotel is the award winning four-and-a-half (4.5) star flagship property of Majestic Hotels. Opened in Adelaide in 2004 and awarded the Best Value Hotel in 2009, it has been created with the discerning traveller in mind and despite its upmarket appearance, provides great deals on accommodation. Location is key. This Adelaide hotel is only 50 metres from the ever-vibrant Rundle Street with its huge variety of bars, restaurants and eclectic shopping. Walk 5 minutes to Rundle Mall or 10 minutes to the Art Gallery, Adelaide University and Museum. 20 minutes will find you at the Adelaide Convention Centre, National Wine Museum or Adelaide Zoo. All 120 rooms feature modern bathrooms, king size beds, full mini-bar, 24-hour room service and in-room broadband. Plus all the usual conveniences you would expect from a 4.5 star hotel such as 24-hour reception, security card access, business centre, mini-gymnasium, outstanding in-house restaurant and on-site secure parking. ... more   less 
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Also Known As:
Majestic Roof Garden Adelaide
Hotel Majestic Roof Garden

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