On the positive side a nicely located hotel close to the Adelaide Oval, Rundle Mall and public transport. Also a very nice view if you are up high enough and good sized balcony. The reception staff were very helpful and pleasant. Nice little kitchen with full fridge/freezer, oven, cooktops and dishwasher. They have parking at $18 per day and you need to book as the spots are limited (there is a parking garage nearby if you miss out). Now the little things. The "river" room only has glimpses of the Torrens river as there are several buildings in between. The TV remote was missing and the bluray player remote battery was dead. The safe is battery powered (!!) and that was dead too (the maintenance guy was up in about 20 min to fix that). There are about 12 Foxtel channels but no listing as to what they were. Reception said it changed to often for them to make a list in the rooms so I made one myself. Shower screen was way too small for the shower over bath setup resulting in puddles on the floor. Finally a day before arriving I checked the rates and found them to be $25 per day lower than my booking rate. Called the hotel who passed me on to "central reservations" who then advised as I was within my no cancellation period they wouldn't do anything (effectively they had me). Most hotels around with the world would match that cheaper price offer as an act of goodwill but not this lot. According to a front desk person if I had not booked on the website but rung the hotel directly they might have been able to do something. Something to be wary of! I would consider staying here again but would look around at other options first.
- Official Description (provided by the hotel):
- Whether for business or pleasure, a trip to Adelaide is enhanced when you stay at Oaks Horizons. The hotel features spacious, modern apartments, and is conveniently located on North Terrace, opposite the Convention Centre and Skycity Casino. 1 and 2 bedroom apartments offer Adelaide accommodation which includes full kitchen and laundry facilities, and guests have access to a host of leisure amenities, as well as broadband Internet access and room service. Other facilities include an indoor heated lap pool, sauna, plunge pool, gym, steam room and a licensed cafe. Business and secretarial services are also available. ... more less
- Reservation Options:
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- Also Known As:
- Oaks Horizons Apartment Adelaide
- Hotel Oaks Horizons Apartment