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Adina Apartment Hotel Adelaide Treasury
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Reviews (2,258)
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All reviewshistoric buildingcentral courtyardcabinet roomgreat locationcentral marketvictoria squarefull kitchenrundle mallbeautiful hotelthe ground floorseparate bedroomgreat place to stayrooms are spaciouswashing machine and dryerwould definitely stay here againshort walkthe heart of the city
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1,980 - 1,985 of 2,258 reviews
Reviewed January 1, 2013

Hotel is easy to find - right on victoria square. We had a lot of luggage as we were continuing on from Adelaide and a the car needed to be parked off site we needed to unload the lot - esky included to ensure our car was emply. Our room thankfully was large enough to accommodate all our bits. Suite is spacious and very clean with good utensils in kitchen area for those wanting to cook.

Location is great with easy access to tram, shops and restaurants. Staff very helpful.

  • Stayed: December 2012, traveled as a couple
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3  Thank DonnaMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, General Manager at Adina Apartment Hotel Adelaide Treasury, responded to this reviewResponded January 23, 2013

Dear DonnaMN,

Thank you so much for your wonderful feedback, I am so thrilled that you had a wonderful stay over Christmas. I am glad that you found your apartment to be wonderfully spacious and well appointed. All our One Bedroom and Two Bedroom Apartments have a fully equipped kitchen which allows you to enjoy cooking up a feast of fresh wonderful food from the famous Adelaide Central Market which is a short 5 minute walk away from the Hotel.

Really happy to hear that you enjoyed our central location with the tram stop just outside the hotel and all the shops and restaurants just a short walk away.

Thanks again for your wonderful feedback and the team and I are really looking forward to welcoming you back to the Adina Apartment Hotel Adelaide Treasury very soon.

Kind Regards
Ben Saxton
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

Staff were very helpful, check in, check out a breeze. Rooms were very spacious & had all u need. Pillows tho are extremely hard & difficult to get comfortable sleeping on. Room service was a bit confusing. Opening times unclear but we did stay over Xmas/nye so that's understandable, very pricey! Would stay again : )

  • Stayed: December 2012
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1  Thank Lupelupebrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, General Manager at Adina Apartment Hotel Adelaide Treasury, responded to this reviewResponded January 23, 2013

Dear Lupelupebrown,

Thank you very much for your wonderful feedback, I am so pleased to hear that you enjoyed your stay and found the apartment to be very spacious and well appointed.

Thank you for your feedback about the pillows, I shall address this.

Great to hear you would stay again and on that note, we really look forward to welcoming you back to Adina Apartment Hotel Adelaide Treasury very soon.

Kind Regards
Ben Saxton
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

We stayed here for a wedding party and also all of our guests were here. We had multiple problems with checking in and booking over the phone. 2 guests had their rooms lost and one was told there was no vacancies only to look on wotif and see there was. We were locked in the car park and made 3 trips back o the front desk before being gold to just push the intercom button-carp park is a few hundred meters walk. Our photographer also got locked in the carpark as well as one of the other guests. Complained and were told that management would contact us-his didn't happen. One guest also locked out of room

Hotel is beautiful +++ and staff are helpful but booking system and carpark issues need resolving. Would stay here again just to give it a second chance but if organizing a wedding I would contact to discuss the best booking options to ensure a smoother stay- which we did but obviously didn't work too well. 2 bedroom apartment good value great photo opportunities

  • Stayed: October 2012, traveled with family
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2  Thank Libby P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, General Manager at Adina Apartment Hotel Adelaide Treasury, responded to this reviewResponded January 23, 2013

Dear Libby P,

Thank you very much for taking the time to let us know about your experience with us. I apologise as it appears that we have not achieved our goal of exceeding all our guests expectations on this occassion. I would very much like the opportunity to discuss your experience further, please contact me at the hotel to discuss or e mail me: bsaxton@adinahotels.com.au

I am really pleased to see that you are willing to give us a second chance and I look forward to making this happen.

Kind Regards
Ben Saxton
Hotel Manager

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Reviewed December 30, 2012

Stayed for a long weekend to visit Adelaide. Great check in with friendly and knowledgeable staff. Hotel room was clean, spacious with a very comfy bed. Good advice from the team about eating spots and tourist attractions. Also had small gym with good equipment and brialliant swimming pool.

  • Stayed: December 2012, traveled with friends
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1  Thank NatashaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, General Manager at Adina Apartment Hotel Adelaide Treasury, responded to this reviewResponded January 4, 2013

Dear NatashaSydney,

Thank you so much for coming back to visit us and I am so thrilled that you enjoyed your stay again and that you found our team to be helpful and friendly. We all wish you a very Happy New Year and look forward to welcoming you back to Adelaide on your next visit! We are changing our name to Adina Apartment Hotel Adelaide Treasury on January 15th.

Kind Regards
Ben Saxton
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012 via mobile

This was our second stay at Medina Treasury and once again we received a fantastic customer service with great value and satisfaction. I'd like to express my gratitute to the friendly night receptionist who checked us in and the efficient room attendant who looked after our apartment with professionalism and passion. That time our room was located on the second floor with a magnificent view to Victoria Square. It was the perfect location with extraordinary wifi signal and all the room facilities that complemented our accommodation.
The heated pool and sauna were very well maintained and located in the lower ground, very nice spot to relax after a busy day.
We also enjoyed a succulent dinner at the in-house restaurant with good selection of meals and local wines.
Our stay was just unique and full of great memories!!!
There is no reason to stay elsewhere in Adelaide when you have received the best attention and value for money at Medina Treasury. A big applause to the staff and managers.

  • Stayed: November 2012
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1  Thank beamague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, General Manager at Adina Apartment Hotel Adelaide Treasury, responded to this reviewResponded January 4, 2013

Dear beamague,

Wow! What can I say, I am just thrilled that you came back to us and had another wonderful stay. The team were so happy to welcome you back to the Hotel and we loved having you to stay. Next time you come to stay we will be the Adina Apartment Hotel Adelaide Treasury. Same fantastic Hotel company, a new brand. I along with the rest of the team wish you a very Happy New Year and look forward to welcoming you back on your next visit to Adelaide.

Kind Regards
Ben Saxton
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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