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“Impressed.” 5 of 5 bubbles
Review of Adina Apartment Hotel Adelaide Treasury

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Adina Apartment Hotel Adelaide Treasury
Ranked #2 of 58 Hotels in Adelaide
Certificate of Excellence
London, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Impressed.”
5 of 5 bubbles Reviewed September 13, 2012

We stayed at the Medina Adelaide recently during a two week visit to Australia. We had stayed at the Medina once before - loved it - and were looking forward to our return. We requested a court-yard room when booking through a third-party agent however were placed in a room along an alley right below the service entrance. No view and incredibly loud and disturbing. Long story short - after two nights in that room - we requested a change and must admit - were pretty grumpy due to jet-lag and inability to sleep. The reception staff were lovely and attentive to our request - and moved us same day to a gorgeous court-yard room with a large balcony. We were thrilled. Best hotel stay of our two weeks - and we truly appreciate the way we were treated. We will be back - love the Medina - and enjoyed several yummy breakfasts and evening drinks there as well. Many thanks - nice job to everyone on the staff at the Medina! Mary Beth

Room Tip: Pick a room with a court-yard view and be wary of rooms near service entrances. A room with a balcon...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beth02129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, October 6, 2012
Dear Mary Beth,

Thank you so much for your wonderful feedback. The team here at Medina Grand Adelaide Treasury are absolutely thrilled you had a wonderful stay. I am glad you came and saw us when you were not satisfied with your apartment and it is great to hear the Reception team were attentive to your request. At Medina, we pride ourselves on going the extra mile to try and ensure all our guests have a wonderful experience. Once again, thank you for your feedback and we all look forward to welcoming you back to the hotel very soon.

Kind Regards
Ben Saxton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,779 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (192)
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English first
Christchurch, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 10, 2012

We stayed for 5 nights on a recent short break in Adelaide. The location was excellent for shops, restaurants , the market and sightseeing, most places within easy walking distance or close to transport.
The room was spacious, quiet and very comfortable with everything we needed. One small point, the website promised bathrobes so I didn't take my own. There were none in the room on check in and I asked for them to be provided, this wasn't a problem at all and they were very quickly supplied but I was told they weren't provided for all rooms as it depended on the package you were booked on, perhaps the website should be updated to reflect this.
We had expected noise being in the heart of a city but there was very little and we found the bed very comfortable and slept well.The facilities are excellent, the pool and sauna were a real bonus after long days of exploring Adelaide. The staff were welcoming, efficient and every one of our requests was attended to immediately, great service! Will definitely make this our preferred stay in Adelaide.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nicky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, October 6, 2012
Dear Nicky W,

Thank you so much for your wonderful feedback. The team here at Medina Grand Adelaide Treasury are absolutely thrilled you had a wonderful stay. I am glad you found the apartment to be nice and quiet, we have unique double glazing features on our beautiful old windows which make for a pleasant and peaceful atmosphere in the apartments. Thank you for bringing to our attention the message about the bathrobes, we do indeed not supply them in the apartments, we have plenty to offer upon request, we are following up with all our website partners to ensure they correct their information. Once again, thank you for your feedback and we all look forward to welcoming you back to the hotel very soon.


Kind Regards
Ben Saxton
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed September 4, 2012

We stayed for 3 nights for an anniversary weekend. We had spent the first night of our 4 night stay at a 5 star hotel in Adelaide. I would have to say that the Medina Grand Treasury was by far a more desirable option than the 5 star. We had arranged a fantastic room rate at the Medina and we were pleasantly surprised by the size, comort of the bed, small kitchenette and room facilities. It was very spacious and comfortable and we had everything we needed. We didn't use the pool of the restaurant so I am unable to comment on these. Check-in staff were friendly and helpful and we found a complimentary bottle of Bubbles in our fridge to celebrate our anniversary. Definitely would stay here again and recommend highly.

Room Tip: Ask for a room overlooking the Courtyard, it had a little balcony.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank highflyer49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, October 6, 2012
Dear highflyer49,

Thank you so much for your wonderful feedback. The team here at Medina Grand Adelaide Treasury are absolutely thrilled you had a wonderful stay. I am glad you found the apartment to be spacious, we are lucky with the layout of our apartments in the enchanting treasury building; each apartment is unique and very spacious. I am also glad to hear you found the bed comfortable, we purchased new beds just a short while ago and have been getting some great feedback about them. Once again, thank you for your comments and we really look forward to welcoming you back to Adelaide very soon.

Kind Regards
Ben Saxton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

Stayed for two nights and utterly enjoyed myself. The location is central to all the main food and retail precincts in Adelaide, yet away from the late night noise and chaos that you find around North Terrace and Hindley Street. Hotel staff were friendly and kind. Room was spacious, clean and well appointed. Parking is just a minute away in a secure government multi-level structure. There was some noise from after work drinks in the courtyard on Friday night but by the time we returned from dinner your couldn't hear a soul. Hard to recommend after where else in Adelaide after staying here.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jaywreid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, October 6, 2012
Dear Jaywried,

Thank you so much for your wonderful feedback. All the team her at Medina Grand Adelaide Treasury are thrilled you enjoyed your stay and we really look forward to welcoming you back on your next trip to Adelaide.

Kind Regards
Ben Saxton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 26, 2012

We stayed here a weekend in July and had a very enjoyable stay. Great location, close to all amenities. Charming building with tasteful interior and decor. Our room was exceptional, very clean, spacious and comfortable and the staff couldn't have been more attentive and friendly. Great facilities, well equipped gym and great pool/spa I would highly recommend this delightful hotel and will be back soon for another trip!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NatashaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, September 1, 2012
Dear Natasha Sydney,

So thrilled to hear you had a wonderful stay with us and very happy to read that you are planning another trip to stay with us again.

The entire team at Medina Grand Adelaide and I are really pleased that you enjoyed your stay and we are all looking forward to welcoming you back to the wonderful city of Adelaide and our beautiful hotel very soon.

Kind Regards

Ben Saxton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 25, 2012

We loved our room. It was well appointed, spotless, room service did a great job. It is well located to the attractions of Adelaide. The staff ere very friendly although we did have a small hiccup at check in where we had to wait only because the staff we having a chin wag in the office. We eventually got their attention by knocking on the side door of reception. These things happen but otherwise I we had a very pleasant 2 day stay. We did not eat here so cannot comment on that.

Stayed August 2012, traveled as a couple
Helpful?
Thank JNaresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, September 1, 2012
Dear JNaresh,

Thank you very much for your feedback. Please accept my apologies that our Reception team were not on the desk to greet you, something I have personally followed up with them after your feedback. Very pleased to hear that the rest of your experience was up to scratch and that you found the team to be friendly. We really look forward to hopefully welcoming you back to Adelaide and our Hotel very soon.

Kind Regards

Ben Saxton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
perth
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 23, 2012

Three night stay on business trip, first time here, what a beautiful hotel! My room was clean warm and cosy a home away from home. The staff were welcoming and the food exceptional. I will be back in two weeks for another business trip and look forward to another stay. Would recommend this hotel highly for any type of stay.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sailtheseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Adina Apartment Hotel Adelaide Treasury, responded to this review, September 1, 2012
Dear sailtheseas,

Thank you for your wonderful feedback. We pride ourselves at Medina at providing a comfortable spacious home away from home. I am pleased that we have succeeded in your case. The entire team at Medina Grand Adelaide Treasury are thrilled you enjoyed your stay and we are all really looking forward to welcoming you back.

Kind Regards

Ben Saxton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Adelaide Treasury

Property: Adina Apartment Hotel Adelaide Treasury
Address: 2 Flinders St, Adelaide, South Australia 5000, Australia (Formerly Medina Grand Adelaide Treasury)
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Adelaide
#1 Romantic Hotel in Adelaide
#2 Luxury Hotel in Adelaide
#2 Family Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Adelaide Treasury 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
Embrace the stunning elegance of Medina Grand Adelaide Treasury, superbly located in the heart of Adelaide in the historic, heritage-listed former Treasury. Your stay in this friendly city can only be enhanced by the historic charm of Medina Grand Adelaide Treasury, situated at the true heart of the city's CBD, overlooking Victoria Square and adjacent to the Town Hall. Originally the offices for the State Treasury, Medina has completely restored and rejuvenated its heritage features making it one of the country's most appealing boutique hotels. Andrew Harper’s Hideaway Report, the most respected publication in luxury travel, announced in its March 2011 issue the recommendation of Medina Grand Adelaide Treasury. All of Andrew Harper’s recommended properties possess exceptional character, a commitment to classic hospitality and a profound sense of place. Medina Grand Adelaide Treasury is delighted to be among the best of the best properties worldwide to receive his recommendation. Whether your plans call for back-to-back business meetings or picnics in the park - you are within an easy stroll of all the action at Medina Grand Adelaide Treasury. The Botanic Gardens, major Art Galleries, the Adelaide Casino, the shopping, restaurants and cafes of Rundle Mall, and the superb fresh produce from Adelaide Central Market: are all a five minute walk away. Choose from 80 one and two bedroom apartments, all with in-house movies and Foxtel. Enjoy the sophisticated decor and the mood-enhancing ambiance of your hotel apartment, with fully-equipped kitchen and laundry, climate control and fast broadband. Medina Grand Adelaide Treasury can be your "home office" in the "City of Churches". Our dedicated staff will move mountains to make your stay a enjoyable! ... more   less 
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Also Known As:
Medina Grand Adelaide Treasury Hotel Adelaide

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