The room was very basic had to ask for a fan as the air con wasn't working. All bars shut at 8pm which is stupid. Buffet breakfast was worth it if you had a spare hour and a half up ya sleeve, you had to wait for food to come out and as soon as it did it was gone after two people had helped themselves, not enough brought out each time.
Dear Steve M
Thank you for your post on Trip Advisor. I am sorry that you didn't enjoy any part of your stay with us. Clearly we let you down - I've noted your comments and will address these with the individual departments concerns.
Centrally located yet quiet at night. Easy walking distance to trains, tram, mall shops, museum, art gallery. Excellent selection at the buffet breakfast. Comfy bed. Noisy air con can be turned off with hard-to-locate switch. Good service with friendly staff. All up, very good value.
Thank you for your post on TA.
I'm glad that you enjoyed your stay. We have a great team here at the hotel who are very experienced and connected to our historic hotel and also Adelaide.
I look forward to welcoming you back to Mercure in the near future.