I stayed at the Mercure Grosvenor for two nights in April 2013. The room was very small, the bathroom minute, but it was well-appointed, comfortable and did all it needed to do. It seemed that the room had been recently renovated as the bathroom fittings were very modern.
The restuarant was good and they do room service within limited hours. The staff are very pleasant and helpful.
The big negative issue I encountered was noise. I was there on Saturday and Sunday night, staying in a room on the fourth floor at the very back of the building. This overlooked a ground-level carpark surrounded by a number of buildings, one of which was used to house a very (and I mean very) loud bar/party/dance event of some kind on the Saturday night.
The noise from this went on until 3 or 4 am and was pretty awful.
The lesson is, I guess, that you need to ask for a room well away from the back of the building. It's a big hotel and there would have been many rooms quite far away from the noise (although I can't help thinking lots of rooms would have been affected). This is such a shame because in all other respects I would not hesitate to recommend this much-loved Adelaide establishment.
The noise did not occur on the Sunday night, so it might have been a one-off event, or it might only happen on some nights and not others. It'd be worth checking the location of your room, anyway.
- Official Description (provided by the hotel):
- Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more less
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- Also Known As:
- Accor Grosvenor Hotel