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“5 Star all the Way”

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The Playford - MGallery by Sofitel
Ranked #4 of 57 Hotels in Adelaide
Certificate of Excellence
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“5 Star all the Way”
Reviewed February 2, 2011

I booked this hotel on the Mirvac website when I had to go to Adelaide for a friend’s wedding. The website is easy to use and has great photos and information; they also have a best internet price guarantee and loyalty program.
The Playford is a boutique style 5 star hotel that well deserves its 5 stars. The rooms are spacious, well appointed, spotless and quiet with a super comfy bed, TV, tea and coffee making facilities, large bathroom with marble floors and separate shower. The room also had a dining table and chairs to eat at.... a nice extra. The staff were attentive and friendly and room service was fast and delicious. The breakfast had all the usual goodies plus a few extras and everything was fresh and/or hot.
The Adelaide hotel also has an arrangement with a nearby car park at a really reasonable price or you can pay that bit extra for valet parking if you’re that way inclined.
The Playford is also really well located – only about a 5 minute walk from the main shopping and dining area.
While we were staying, there was a wedding at the hotel. We had a quick peek into the ballroom as we walked past one night and were really impressed with the function room; it was much nicer than the wedding we were actually there to attend.
Overall, we were really impressed with the hotel and would definitely stay there again.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TraceyC2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
central Coast
1 review
Reviewed January 24, 2011

we had a great stay. We were uprgraded to a suite wich was lovely. The staff were very freindly and helpfull, the bed was comfy, and over all the experiance was very good. This hotel is not cheap but stacks up well price wise compared to others of a similar standard. The only minor coplaint was that the house shampoo and conditioner were very poor but hay, nobody's perfect. a lovely stay.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Longcoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 24, 2011

We had a king spa room booked and were upgraded to the honeymoon suite. Despite arriving early our room was available. The room was clean,very spacious, quiet and well air conditioned. Room service was very quick and reasonably priced. The staff were professional and the customer service was excellent (in particular with dealing with a billing error - it was promptly and graciously remedied). Breakfast in the restaurant had a lovely selection of fresh hot and cold items - very yummy. We also had complimentary espresso coffee.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Missymookitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 19, 2011

At the Sebel playford hotel Adelaide you can expect great service and luxurious spacious rooms.
My rooms was fitted with a sofa, LCD TV, Beautiful South Australian artwork and a large king size bed.
Fully stocked mini bar with Gourmet drinks.
My bed very very comfortable with a large range of pillows to select from for a great nights sleep. Thick black out curtins for the non morning people.
luxurious bathrobes and towels.
Beautiful amenities to use in room. (large bottles not to be removed from rooms)
Rain shower with opitional handheld shower head.
Marble bathroom.
The food at this hotel is amazing. The breakfast buffet is work $30 as all the food served is Gourmet Produce.
The staff are very nice alwways saying hello to the guests.
I rate this hotel a 8 out of 10.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackcatSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 18, 2011

The Sebel is an OK hotel ... not opulent or indulgent, but well positioned next to the conference centre.
Room service is as one might expect in a hotel of this kind. The hotel foyer feels dominated by the restaurant bar area, with the accommodation almost apologetically hidden down the back.
I think some of the negative reviews are overly negative ... whilst I wouldn't rate this as the best hotel I've stayed in, it is comfortable, well run and with nice rooms.

Two minor gripes ... putting prices on the large bottles of shampoo in my room feels a little like your integrity is being demeaned .. just ruins the feel a little.

Internet charges are excessive (in fact it is cheaper to walk to the convenience store nearby and buy a USB modem which you can take with you) ... when will Australian hotels get up to speed with their overseas counterparts who almost all offer free internet?

  • Stayed November 2010, traveled on business
    • Value
    • Location
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    • Rooms
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Helpful?
1 Thank hcorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, England
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 14, 2011

We were a little worried about staying at this hotel having read some of the previous reviews - we needn't have been - the hotel is absolutely superb.

We stayed for 4 nights in January 2011 in a loft suite - it was booked as part of an Australia tour through Travelmood in the UK, so we don't know quite how much we paid per night.

The loft suites have been recently renovated and the marble floor that greeted us when we opened the door immediately allayed any fears. The carpet shown in previous travellers' reviews has gone and new furniture and fittings have been installed.

The bathroom has a separate shower and bath (jacuzzi) and the lower level has a fitted kitchen (kettle, microwave, fridge, cutlery/crockery, tea & coffee making facilities), a dining room table and 4 chairs, sofa and flat screen TV. Upstairs, a very comfortable bed, fitted wardrobes and another flat screen TV.

We had complimentary breakfast as part of our package - if you have to pay, it's AU$32 per person for a full buffet (or a bit less for continental) in the main restaurant. Everything you need to set you up for the day - eggs any style and freshly cooked, lots of hot options, cereals, fresh fruit juice, beautifully presented sliced fresh fruits, pancakes, waffles, breads, pastries - One of the best breakfasts we have had.

If you have a car, the hotel has an arrangement with a multi storey immediately opposite (1 min walk). You can either park the car yourself for AU$15 per day or opt for a valet parking service (in excess of AU$30 - so we parked ourselves!). You can come and go as much as you like for the flat AU$15.

The hotel is very well located - about 5-7 minutes walk from the main shopping area. There's a free tram that stops right outside the hotel that we used and is worth knowing about if you want to travel to China Town, the indoor market, etc. Otherwise, Adelaide is small and easy to get around on foot.

The staff are genuinely friendly and helpful and we can't thank them enough for making us feel so welcome. From the reception staff to the waitresses and the concierge who booked us a day trip to Kangaroo Island - all go out of their way to make your stay a fabulous one.

Would we stay there again? If we returned to Adelaide....without question. We are pretty fussy about our hotels and always stay in 4 or 5 star accommodation. The only negative (and it is minor) is that you have to pay for wi-fi. Most top grade hotels now offer free wi-fi. Other than that it was 100% perfect.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henny52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed December 2, 2010

On arrival there appeared to be a problem with our booking but the front desk quickly sorted it out and we were shown to our room. It was a spacious room overlooking a fountain in a tiny courtyard. There was a large comfortable bed and pillow menu, sofa and occasional table. Reasonable sized bathroom but awful toiletries (in house eco friendly) Bathrobes but no slippers. Breakfast was excellent with a huge range of gourmet foods. All staff encountered were friendly and helpful.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank double07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Playford - MGallery by Sofitel

Property: The Playford - MGallery by Sofitel
Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Business Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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