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“Great room, Great view, Great service!!”

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The Playford - MGallery by Sofitel
Ranked #4 of 57 Hotels in Adelaide
Certificate of Excellence
Adelaide
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great room, Great view, Great service!!”
Reviewed February 20, 2010

We stayed in the spa suite located on the 6th floor. We recieved great service on arrival and acquired an upgrade to a lovely room with a balcony overlooking North Terrace.
The staff were very polite and helpful and the room service was excellent.
We were not disturbed by noise at all during the night. We would definatly recommend this room for anyone looking for somewhere to stay in Adelaide. .

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank harajukulovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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brussels
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 8, 2010

we stayed in the hotel for 2 nights. 2 standard rooms and 1 loft suite. the rooms are not great ,no view at all .next time in Adelaide I will select another hotel for this reason. The service was very good. pool and gym open 24 hours . the best breakfast buffet we had in our 3 weeks in Australia !

  • Stayed December 2009, traveled with family
    • Value
    • Location
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Helpful?
2 Thank idlBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 28, 2009

Stayed 3 nights in Deluxe room. Lovely room, friendly staff, nice pool & gym. Room overlooked an alley into an adjacent building, had to have blinds or shutters closed the whole time. 39 degrees outside and had room closed up, very claustrophobic, wished we hadn't stayed there, spoiled our trip. On a higher floor, noise at night not too bad, although woken by an alarm one night and revellers in the alley/side street another night and outside our room on the last night.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 17, 2009

We had a shocking experience here at this overpriced hotel. The location was excellent but our room overlooked an alleyway. All night long, dumpster trucks and beer trucks loaded and unloaded, so we kept getting wakened up. The hotel staff were unbelievably rude about this and said it "wasn't their problem". We felt that they should have at least been sorry that our sleep was so disturbed and they wouldn't allow us to move to another room even though they had vacancies. Above us, around 6:00, it sounded like furniture was being dragged around the room. To add insult to the experience, the staff was very aggressive and tried to charge us for mini bar items which we hadn't even had. They treated us like criminals. Since then, I have spoken to visitors to Adelaide who independently recommended avoiding this hotel and staying, instead, at the Holiday Inn which apparently is good value for money and welcoming.

  • Stayed November 2009, traveled with family
    • Value
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Helpful?
5 Thank montrosePerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adelaide
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 7, 2009

We booked 2 nights in a loft suite. Wasn't willing to pay up to get a better view of North Tce so got a standard loft. Views of the adjoining building very disappointing given the cost. You look out the large window and are greeted by the adjoining building windows. A/C in our room was very ordinary on a warm weekend and could be put down to the'eco' stance of the company in providing only the cool air they deem necessary. Room was sensational with the bed upstairs/living downstairs being very unique. Quiet and enjoyable stay made more comfortable by excellent gym and pool. Communication by staff was poor and parking made a hassle by lack of explanation. Having stayed in the
Stamford several weeks earlier, found the exact opposite experience. Stamford offered sub standard accom with 5 star staff. Sebel offered 5 star accom with sub standard staff. Perhaps Sebel HR could sneak down the road and get some ideas........

  • Stayed October 2009, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank croweater66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 3, 2009

from the moment I contacted the hotel to get a quote & book, the staff were very friendly & accomodating, all of the staff were really very nice, helpful & are the friendliest we have ever come across! The room was sensational, very large with 2 queen beds, plush surrounds & most importantly extremely clean & quiet! The Sebel is walking distance to most central city attractions (casino, mall, river cruise) with the tram to Glenelg outside & easy parking for your car. everyone should stay at the SEBEL if they get the chance, FABULOUS HOTEL! Highly reccomended, we wish we could have stayed longer than our 5 nights! Fantasic!

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndyLaunceston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level 4 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 24, 2009

stayed in the hotel for 2 nights during a trip through Australia.
Location is ok, though the hotel is directlz at the North Ter, which is a loud street also during night time, so zou cannot sleep with windows open (at least you can open windows).
Got an upgrade when we arrived, so we had a small suite. Room was ok, but not particular nice, a bit old, and the sleeping room did not have a window, it was behind the living room area.
Hotel has a gym and a pool. Gym is small and equipment is old. Pool is small as well, 15 m or so, nothing for a swim.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WallyGreenblatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Playford - MGallery by Sofitel

Property: The Playford - MGallery by Sofitel
Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#2 Business Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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