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“Staff were awesome and Hotel in a great location”

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The Playford - MGallery by Sofitel
Ranked #4 of 57 Hotels in Adelaide
Certificate of Excellence
Wellington
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Staff were awesome and Hotel in a great location”
Reviewed September 20, 2009

The service we received was some of the best I have come across in all my travels. From the moment we walked in the door they could not have been more helpful. The location is great with the free tram and bus leaving from just across the road and the tour we went on left from the hotel next door. We had room 315 which was quiet and looked out over a courtyard and then when we returned later in the week had room 209 which was huge with a spa bath and large shower.
If you can get the breakfast included (we did through a wotif.com deal) it is well worth it as there is everything you could ever want and more.

  • Stayed September 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Wellingtongo_Kiwi_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,283 reviews from our community

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London
Level 6 Contributor
141 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed September 12, 2009

Adelaide is quite a dull place and this hotel is in the centre of the dullness. For the money charged it is OK but to charge $25 a day to use the internet is nothing short of scandalous for a hotel of this price. Breakfast is good and staff friendly

  • Stayed September 2009, traveled on business
    • Value
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Helpful?
1 Thank Flagstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 11, 2009

Located quite centrally but also at the back near 'red light' district. Our room was clean well furnished and had quite a good view. The concierges didn't seem to know much about public transport I'm sure all guests do not hire cars or use taxis always. A bit of homework for them would be good. The Air Con. was v. cold in the public rooms and as it was v. cold outside not at all good. All round quite good value though. Don't get a private car from the airport the taxis are all the same and much cheaper we were given wrong information by the hotel.

  • Stayed April 2009, traveled with friends
    • Value
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Helpful?
Thank Elleeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level 4 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 26, 2009

We were a party of 3 ladies, and we shared a studio spa suite (room 226) at the beginning of our trip and again at the end of the trip. we were given a corner suite, and it was plenty of space for 3 of us to move around, even when a rollaway bed was installed inthe bedroom. the bathroom was big, which I liked a lot. it meant that I could move around with the other gals sharing the mirror without us bumping into each other that much. and we ladies use the bathroom a lot. the staff were wonderful during the first stay. Marco, the hotel ambassador, and peter the friendly Indonesian at the concierge were very helpful with tips and suggestions on where to visit and how to get around. it was the friendly staff that convinced us to stay at sebel at the end of our trip. unfortunately the second stay wasn't as impressive as the first, as the batch of staff was different people and they were less friendly and helpful. and the room given (room 221) was slightly smaller. we had breakfast on the first stay, and dinner on the second day. Food was excellent. I'm quite critical of food quality, and I have to say the variety was fairly reasonable for a breakfast buffet, while the cuisine at dinner was delicious. I was quite happy we decided to eat in. the only drawback was finding the hotel along the main street. we passed the hotel without realising we did as the main entrance was off North Terrace, and the name was not prominent along the main road. location wise, it is very convenient, a stone's throw to the tram station, a few stops to central market and chinaatown, a short walk to rundle mall. all in all, it was a very pleasant place to stay, and we felt not an ounce of stress, thanks to the warm welcome given by the staff during our first stay.

  • Stayed July 2009, traveled with friends
    • Value
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Helpful?
Thank kimmietravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 25, 2009

Have stayed here 3 times now and it is a good business hotel. Big rooms, or suites actually. Located right in the centre so close to everything. Bit pricey for the internet connection but good room service menu (could do with more choice for us vegetarians). Beware you dont get the Qantas frequent fliyer points if you have a corporate rate and considering I am paying $185 a night I think that is a bit mean.

  • Stayed July 2009, traveled on business
    • Value
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    • Service
Helpful?
Thank Giggle_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
714 reviews
188 hotel reviews
common_n_hotel_reviews_1bd8 480 helpful votes
Reviewed May 30, 2009

I was touring Adelaide on my own after some business commitments. This smallish boutique hotel was nice enough with traditionally furnished rooms, good housekeeping, and the amenities you expect ina business class hotel (tea/coffee maker; minibar.) My standard room was spacious enough. The only real downside: ugly charge for internet access in the room -- no thanks.

Dinner here was excellent, which made me want to try the cooked breakfast in the morning (also excellent.) Still, it was easy enough to walk to other cafes, especially those that could do a coffee and muffin in the morning and provide complimentary internet access.

The hotel itself is well located to Adelaide attractions, shops, cafes, etc. I did not have a car, but seeing the sights from this hotel was easy enough to do. Friendly, helpful service throughout, including travel advice.

  • Stayed May 2009, traveled solo
    • Value
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Helpful?
2 Thank Mme_X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level 4 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 26, 2009

I just got back from a trip that took me and my family through Adelaide. We only stayed for a night at the Sebel but really enjoyed ourselves. We dined at the trendy hotel restaurant and were wowed by the cuisine. Check in was smooth, concierge helpful and the room spacious. We slept well and went for their recommended breakfast destination (other than their own), the Citrus Cafe over on Hutt Street. Fabulous. The only negative was the $20 charge for parking. We were from out of town, arrived in the dark, and really had little choice but to go with it. But overall, the Sebel was very good. We'd easily stay there again.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank JohnnyATraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Playford - MGallery by Sofitel

Property: The Playford - MGallery by Sofitel
Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Business Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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