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“Great Location 5* Service”

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The Playford - MGallery by Sofitel
Ranked #4 of 56 Hotels in Adelaide
Certificate of Excellence
Reviewed December 23, 2013

From our arrival to check-in to check-out the service was superb and truly worthy of its 5 stars. Got an unexpected upgrade to a suite, so a huge room with spa bath. The team at the Sebel made our stay extremely pleasant and helped with whatever we needed, the only thing i could fault was the view from the balcony looked out to a brick wall. Overall service was fantastic.

Room Tip: Ask for a room with a view.
  • Stayed: November 2013, traveled as a couple
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Thank JOUMANA_MH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,501 - 1,507 of 2,319 reviews

Reviewed December 21, 2013

Positive - staff was helpful and pleasant, room decor was nice, location.
Negative - NOISE!!!!!! Where do i begin, from the bloody rubbish truck collecting rubbish at what seems like 1:00AM and other annoying noise coming outside, ruined my night sleep.

I can put up with not so brand new facilities and amenities or no view either but when I'm travelling, my sleep is the most important thing. Will not be staying at this hotel again for sure.

Room Tip: Maybe ask for a room not facing the side of the street (facing the car park).
  • Stayed: December 2013, traveled on business
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2  Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013 via mobile

From our arrival to check-in to check-out the service was superb and truly worthy of its 5 stars.
Got an unexpected upgrade to a suite, so a huge room with spa bath etc. more facilities than you could ever use in a short stay, but it's all there if you want it.
Ok some of the decor and furnishings are a bit dated, but everything is exceptionally clean and well-presented.
Quiet rooms on the side facing Victoria street.
Hotels do need to stop charging extra for wifi though, but 4G coverage is excellent anyway.
Buffet breakfast was amazing - great quality produce and plenty of it. Only slight grumble is having to pay extra for a proper coffee.

Stayed: December 2013, traveled as a couple
1  Thank MrSloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

A boutique property with individual care and service. Kerry the Concierge welcomed me to the hotel, knew my name and room and sorted out the little things such as fresh milk in the fridge with a smile. Other staff were similarly obliging. Service in Australia is often 'hit and miss' and not the art form found elsewhere around the world - the Sebel bucked the trend.

As a weekly traveller I'm rather fed up with the standard 'five star' modern boxes called rooms, the Sebel is different and has an easy European charm and comfort. I wanted a quiet room away from the road and elevators and had a pretty room albeit a view of the 'courtyard' on the sixth floor; the pressure in the rainwater shower and the standard shower was great.

I do hope joining Accor won't change the quality of service, which at the Sofitels and Novotels is rather hit and miss.

Room Tip: I would ask for a quiet room without a view rather than street noise.
  • Stayed: December 2013, traveled on business
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1  Thank TravelConnoisseuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Our stay was pleasant - the staff were very friendly and the rooms were clean and comfortable. The hotel is located within walking distance of several restaurants and local transportation as well as Rungle Mall and the Central Market.

I would say the only downside was having a time limit to the free wifi available in the lobby - 1 hour within a 24 hour span. This made it difficult to confirm excursions or check in with the office without buying an internet package.

  • Stayed: November 2013, traveled as a couple
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1  Thank Rooville47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
3  Thank Jerry S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 14, 2013

A brief experience when leaving this CBD Adelaide hotel made the stay memorable. Christophe working from the concierge desk was inspirational. Lively, energetic, personable. A maestro. We in Australia have so much to learn from the true professionals. The hotel was okay, Christophe was exceptional. Bravo Christophe, bravo.
Barry and Jennifer Silver, Arundel Hills Queensland

  • Stayed: December 2013, traveled on business
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1  Thank BWS47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Playford - MGallery by Sofitel

Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#2 Business Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range: $135 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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