I have always been disappointed by hotels in Adelaide - this was certainly the exception.
When I arrived at reception after a long 15 hour day of travel and meetings, front desk employee Samantha greeted me with a genuine, welcoming smile and a cheery 'welcome to the Sebel'. Nothing was too much trouble for her - I was offered a complimentary upgrade, a free morning coffee and tips on the best breakfast options. She was also very proud of the hotel's (well-deserved) high ranking on this website.
The room itself was lovely - big comfy bed, rainwater showerhead, excellent desk and plenty of space. The only drawbacks were the lack of a view and a poorly functioning tv, but these were minor considerations given the 'business' nature of the hotel.
Room service breakfast was delivered on time, was generously portioned and, most importantly, delicious. Check out, bag storage and concierge services were all similarly excellent.
Overall, this is a great hotel filled with genuinely caring employees with a nice attention to detail. I have no hesitation whatsoever in recommending this property to my fellow travelers. If only there were Samanthas in this world!
- Official Description (provided by the hotel):
- The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more less
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- Also Known As:
- The Sebel Playford Adelaide Hotel Adelaide
- Sebel Playford Adelaide
- Sebel Playford Hotel Adelaide