Upon check-in the hotel takes your credit card and puts through an initial charge which is held against your card. Upon check-out, this charge is supposed to be reversed and your actual charges billed to you. In my case, both charges were made to my credit card, so I was over billed. Luckily, we periodically check our account balance, even while traveling and when we discovered this situation immediately notified the hotel. They blamed my "bank" and said they could do nothing about the overcharge, so I was forced to dispute the charge with my credit card company. This is incredibly outrageous behavior on their part and as such, I cannot recommend staying here.
- Official Description (provided by the hotel):
- The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more less
- Reservation Options:
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- Also Known As:
- The Sebel Playford Adelaide Hotel Adelaide
- Sebel Playford Adelaide
- Sebel Playford Hotel Adelaide