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“Friendly, stylish and comfortable”

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The Playford - MGallery by Sofitel
Ranked #4 of 57 Hotels in Adelaide
Certificate of Excellence
Melbourne
Level Contributor
197 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Friendly, stylish and comfortable”
Reviewed April 20, 2013

We had a wonderful 2 night stay here. We found the staff extremely friendly and helpful. The room was great - decor was nothing special, standard hotel stuff, but a large room, very comfortable bed with good linen and sitting space with 2 chairs and a table. The bathroom was good with shampoo, conditioner and moisturiser provided and a great hairdryer! The lounge/bar is a great place (and very reasonably priced) for breakfast, lunch or a drink. They have a happy hour from 5-7pm. The buffet breakfast though fairly pricey at $34 is excellent - really delicious food and quality ingredients and fantastic service. The location of the hotel is great, just a few minutes walk from the train station, tram and bus and sights such as the art gallery. We will definitely stay here again.

Room Tip: We had a Playford King room which was a good size.
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelbournePoppy023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,244 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Whangarei, Northland, New Zealand
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 19, 2013

Our stay was the best we had over 2 weeks in Adelaide. The staff were friendly, especially Kerry. always helpful with warm greetings. We arrived early and they kept our bags and they were in the room when we returned. The room was lovely, just been refurbished, clean bathroom. The room was overlooking a courtyard with water feature, very nice. Away from the street noise. Tea and coffee making. Comfortable beds and plenty of pillows. Make sure you check your little check-in pack for a free coffee card as the coffee in the bar is the best and the food is good too. The service and friendliness from the staff was impeccable and it didn't matter who you passed, there was always a smile, a 'hello' and a 'how are you today, with a genuine smile. the live music on saturday night was great, just right. We sure would go back. Enjoy.

Room Tip: Away from the main street. The courtyard was nice and it was great to be able to open and let in the...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 18, 2013

It has been so long since I arrived at a hotel late at night and actually had someone open the car door for me and help me with my bags. Right the time my cab pulled up at the Sebel Playford, staff instantly set the standard and benchmark of service I was to expect during my stay.

Check-in was simple and painless, just what you want with a late night check-in. The service from Ricky was outstanding, with him insisting he take my bags to my room for me.

The rooms at the Sebel Playford clearly have a meticulous maintenance routine, with the entire room spotless and near perfect. Not a single scuff mark, scratch or bit of dust in site. It is exactly what you would expect from a 5 star hotel.

The breakfast is nice, though nothing too special. In saying this you can still get freshly cooked eggs just the way you want them. The food of choice that you must try? The mushrooms! Also, make sure you check your little check-in pack for a free coffee card (we're talking PROPER coffee here...).

As a late night snack I went the Apple and Berry Crumble - outstanding for an item from the 24 hour room service menu. If you are feeling peckish, this is defiantly a recommendation.

The only thing I will knock off a point for was the towels in my room and the glasses at the bar. The towels were tatty and one had a rather large hole. The glasses at the bar, my first drink was served up in a dirty glass and my second drink was served up in a glass with complimentary lipstick marks.

Despite the let down in the linen, I still need to give the Sebel Playford 5 stars. The service and friendliness from the staff was impeccable and it didn't matter who you passed, there was always a smile, a 'hello' and a 'how are you today, sir?'.

Enjoy your stay at the Sebel Playford.

Room Tip: Request a room at the end of the hallways, this ensures limited or no traffic past your room, ensuri...
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  • Stayed April 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank munkie87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 17, 2013

I spent 5 nights at the Sebel Playford after reading good reviews of it on Tripadvisor. I actually found the hotel quite ordinary. Certainly not a 5-star hotel as it is described on the Accor page. Then again they might have been referring to the upper levels of the hotel. The standard rooms are on the lower levels (up to level 4). I had booked a standard room. The decor is quite unattractive. There is a business centre where you can use internet facilities but it isn't free. Definitely not a plus. I would not go back there and don't recommend it.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
168 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed April 17, 2013

Had just one night here in late March and must say the entire experience was great. Super comfy bed, lovely room and great breakfast buffet. Good location in the city and terrific service from staff! thank you. Won't hesitate to stay again or recommend the hotel to others.

Room Tip: Ours was a non-street side and very quiet.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bagwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 15, 2013 via mobile

Breakfast would have been nice. It certainly looked nice, except hotel guests are turned away when it is full. Girl on the desk was very short with us.
Same at dinner, tried to get in but because we hadn't booked, was to,d we would have to wait for hours. Unacceptable.
Oh, and she was rude and arrogant too.
Just because you see yourselves as number one on trip advisor, don't believe this kind of service will keep you there.

Stayed April 2013
Helpful?
9 Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 13, 2013

We stayed three nights in this hotel over the Easter break. This property is centrally located off North Terrace, which gives immediate access to most of the main places of interest in the City (Art Gallery, Museum, old train station, botanical gardens, monuments, wine centre, etc). Also, Glenelg, the central market, and other sites are easily accessible via a tram stop located right in front of the hotel. The rooms are clean and of adequate size. We did not try the breakfast because it seemed somewhat overpriced. Nothing fundamentally wrong with this hotel. However, I found the extra charges for everything a bit off-putting. It is odd for a hotel in this category to charge for self-parking, wi-fi internet in the room, access to regular movie channels after 9pm, etc.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leo_R554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Playford - MGallery by Sofitel

Property: The Playford - MGallery by Sofitel
Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#2 Business Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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