I'd never thought I'd say this of a hotel, cos hotels have always been just a place to stay when we're away fr home. Sure, I've stayed in hotels which provide good service, but nothing like this ...
From the moment we arrived at Playford, we were made to feel at home by the friendly staff. The concierge, manager, reception staff, waitresses, and even the non-frontline staff like the chambermaids and technicians were friendly.
An incident I'll always remember is when a technician saw me approaching main entrance, and I was pushing a stroller. He stopped whatever he was doing to open the door for me. I know this is a small thing, and most courteous people would do it, but, to me, this shows the emphasis the management places on service, and this is more than I can say for almost all the hotels I've stayed in.
I'd like to thank all the staff at Sebel Playford for making our stay there so wonderful :)
Keep up the good work!
P.S. On top of the service, the location along North Terrace was great (corner of North Terrace & Victoria St, just opposite the railway station), it's abt 10min stroll to Rundle Mall, parking was convenient. Just a note, the reception, dropoff and carpark is along Victoria St.
- Official Description (provided by the hotel):
- The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to Rundle Mall, Adelaide Oval, Adelaide Central Markets, Adelaide Convention Centre and the central business district. Our most recent accolades include 2017 ‘Best Deluxe Accommodation’ at the Australian Hotels Association SA Awards, 2017 ‘Best Restaurant in a Hotel’ at the SA Restaurant and Catering Awards, 2017 ‘Best Luxury Accommodation’ at the South Australian Tourism Awards plus many more. ... more less
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- Also Known As:
- The Sebel Playford Adelaide Hotel Adelaide
- Sebel Playford Adelaide
- Sebel Playford Hotel Adelaide