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Hotel Grand Chancellor Adelaide on Hindley
Ranked #15 of 57 Hotels in Adelaide
Certificate of Excellence
Adelaide
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great stay”
4 of 5 bubbles Reviewed October 2, 2013

Had great stay, was a bit noisy from night clubs around on weekend but otherwise really good. Staff very friendly and helpful. Food was good as well. Would recommend if wanting to be centrally located in Adelaide. Secure parking was a bonus even though had to pay. Easy walk for meals and drinks and shopping.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 4, 2013
Dear Kim S
Thank you for taking the time to express your recent stay at the Hotel Grand Chancellor Adelaide on Hindley. We value all the constructive feedback that we receive from our guests by expressing their opinions both positive and negative.

It is always a pleasure to read when our guests have enjoyed their stay by commending the staff and hotel services. It is our continual mission to anticipate and exceed the expectations of our guests.

Once again thank you for your feedback and we look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future.

Yours sincerely

Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (279)
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English first
Adelaide Central
1 review
3 of 5 bubbles Reviewed September 29, 2013

Room was comfortable and represented great value for money. The down side was the room was very dusty on arrival. Rooms would benefit from a good clean.
Location was in the centre, close to everything including transport.
We would stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 4, 2013
Dear Susan G

Thank you for taking the time to provide feedback regarding your recent stay at Hotel Grand Chancellor Adelaide on Hindley. I apologise that the cleanliness of the room was below standard, I will ensure to follow up.

I am pleased to hear you will stay again and I look forward to welcoming you back in the near future.

Yours Sincerely

Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

The staff were really friendly and helpful and breakfast amazing. Bar at hotel great too. Between another couple we shared our birthdays and even got a complimentary bottle of champagne each upon arriving back to our rooms. It was a great stay and if we do go back to visit Adelaide we will definitely book this fun hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peakaboo52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, September 26, 2013
Dear Peakaboo52

Thank you for taking the time to provide feedback regarding your recent stay at Hotel Grand Chancellor Adelaide on Hindley. It is always a pleasure to read when our guests have enjoyed their stay by commending the staff and hotel services. It is our continual mission to anticipate and exceed the expectations of our guests. I will ensure to pass your feedback onto my team, I am sure they will feel humbled.

Once again thank you for your feedback and we look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future.

Yours sincerely

Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

Just the location is worth the price of entry.

in Adelaide , pretty much everything is "10 minutes" drive away.
At the Grand Chancellor, pretty much everything is "5 minutes" walk away.
Casino / Rundle Mall / Sleeze Bars / Festival Centre / Transport / Whatever.

The rooms are standard fare. Comfy bed, functional airconditioning, fluffy towels, no complaints here.
The Buffet Breakfast is standard (yawn) fare again. Average & unimaginative. Probably worth it if already part of the package.

Great for a 2-3 day stay if a tourist to Adelaide or if you get a decent discount price.

Internet is fast (and expensive) - Parking is $ 15 / night

Room Tip: Rooms at the corner of the building ( 4 per floor) are the quietest as few walk past your door, and...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank env300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, September 23, 2013
Dear env300

Thank you for taking the time to express your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

The location of Hotel Grand Chancellor Adelaide in Hindley is certainly ideal for both business and leisure travelers. We also understand that internet access is an important facility for our guests and that it should not only be easily accessible, but affordable. I am pleased to advise that we have recently upgraded internet facilities and are now able to provide complimentary wifi to all guests staying in the Hotel.

Once again I thank you for your feedback. We hope to welcome you back to Hotel Grand Chancellor Adelaide on Hindley in the near future

Kind Regards,

Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

I went to Adelaide for a conference with my future Son-In-law. I booked online through a major online booking agency and indicated that I would like the twin Queen bedding option. I thought that was simple enough.... guess I was taking it for granted that is what would happen.
We got to the hotel and were pleased to be told that we had a upgrade. The room was nice , a bit small but the corner window presented a nice view towards the sunset... Then I noticed we had a king sized bed .... only. I phoned reception to be told that the choice of bedding configuration was only there as guidance for the hotel and we are very sorry that there were no doubles available.... Future S-I-L ended up on a rollaway bed ( at my suggestion , not the hotel staff). Then when we were checking out at 8 am on the Sunday there was only one staff member at the desk..... long slow wait.... The location is good but I will not be back

Room Tip: Unfortunately it appears you have to phone this hotel to get what you want......
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Belatu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, September 18, 2013
Dear Belatu

Thank you for taking the time to express your recent stay at the Hotel Grand Chancellor Adelaide on Hindley; It is our continual mission to anticipate and exceed guests expectations and therefore we value all constructive feedback that we receive both positive and negative.

Our usual process is to pre allocate any reservations with special requests and I apologise that your request for two beds was overlooked on this occasion. I also apologise for the delay at check out; I will ensure to follow up with my team regarding the feedback you have provided.

Once again I thank you for your feedback and apologise that we did not meet your expectations. I hope to welcome you back to Hotel Grand Chancellor Adelaide in the future for a more enjoyable experience.

Kind Regards,

Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 12, 2013

Good spot in middle of Adelaide - few minutes walk to train station, trams, bus, mall. Few strip clubs on the street but kindly adds to the flavour.
Room was clean, comfortable, and seemed to be newly renovated which was lovely. King size bed, nice bathroom with bath, big wardrobe.
Room service dinner was nice.
Has outdoor pool unseated plus small gym and sauna ( didn't get a chance to use). Restaurant downstairs had good food too.
Only downside - we asked receptionist how to travel to gawler (to get to barossa valley where we were staying next). Se said the only way to go was to hire a car as public transport not good. We found out ourselves that you can get there via train then bus.
Little bit more knowledge would be handy.
Overall pleasant stay though.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muskettcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, September 15, 2013
Dear Muskettcat

Thank you for taking the time to express your recent stay at the Hotel Grand Chancellor Adelaide on Hindley. We value the constructive feedback that we receive from our guests by expressing their opinions both positive and negative.

It is always a pleasure to read when our guests have enjoyed their stay however I will ensure to pass on your feedback regarding transport to Gawler.

We look forward to welcoming you back to the Hotel Grand Chancellor Adelaide on Hindley in the future; hopefully next time you will get the opportunity to make the most of our outdoor heated pool!

Yours sincerely

Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Chancellor Adelaide on Hindley

Property: Hotel Grand Chancellor Adelaide on Hindley
Address: 65 Hindley St, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Adelaide
#15 Luxury Hotel in Adelaide
#22 Business Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand Chancellor Adelaide on Hindley 4*
Number of rooms: 208
Official Description (provided by the hotel):
The 4 star Hotel Grand Chancellor Adelaide on Hindley, is conveniently located in downtown Adelaide, just 3 minutes walk from the Convention Centre and a short stroll from the vibrant Rundle Mall.There are 208 well appointed rooms. Guest rooms are non-smoking and are equipped with cable/satellite TV, pay on demand movies, broadband internet access, iron/ ironing board and mini-bar. ... more   less 
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Also Known As:
Holiday Inn Adelaide
Adelaide Holiday Inn

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