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“great location”

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Hotel Grand Chancellor Adelaide on Hindley
Ranked #14 of 56 Hotels in Adelaide
Certificate of Excellence
Reviewed October 24, 2012

Hotel Grand Chancellor Hindley is located in a great area in downtown Adelaide. plenty of eateries and things to do that are in walking distance. though Hindley can be dodgy sometimes..

staff was great and very helpful. check in was short and simple. the room was quite large with a separate bedroom. large flat panel in the living area and a small TV within the room. found the room to be somewhat dated, but i think that's the general feel of the hotel.

stayed here for business and was delighted to come back at the end of the day.

  • Stayed: November 2011, traveled on business
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Thank themattkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 28, 2012

Dear themattkim

Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley. I was very pleased to read that you enjoyed your stay.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager

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1,925 - 1,931 of 2,162 reviews

Reviewed October 23, 2012

Is not too bad a Hotel situated in a great location. Reception staff not too bad but need to realise that a smile would really go down well as they are "hospitality " staff. Bar is good and girl behind bar ready for a good laugh and joke. Breakfast buffet is not too bad. Dont expect to get similar room if coming back on return journey as I ended up getting totally different style of room second time for same amount of money. Still get disgusted when cleaners dont clean hair from shower drain.

  • Stayed: October 2012, traveled solo
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Thank RobR0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 24, 2012

Dear RobR0

Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley. I have taken note of your comments regarding our Reception staff and Housekeeping and will follow this up with their respective Managers.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future.

Kind regards



Simon de Jong
General Manager

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Reviewed October 18, 2012

I stayed at Grand Chancellor on Hindley for an overnight stay last month for work. This is a good solid hotel and in a good location, central and easily accessible to Adelaide's main attractions.
The hotel has a large welcoming foyer/reception area and rooms are large and have recently been refurbished with a clean, modern finish.
Had dinner in the hotel restaurant which was delicious. Staff were friendly and very accommodating. Good conference space and a nice outdoor pool area. Plenty of nearby restaurants to choose from if you want to eat out, and a great massage place a few doors up if you need to unwind after a busy day.

  • Stayed: August 2012, traveled on business
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1  Thank lynWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 21, 2012

Dear lynWollongong

Thank you for taking the time to review your recent stay at Hotel Grand Chancellor Adelaide on Hindley. It is always a pleasure to read when one of our guests have enjoyed their stay by commenting on our staff and facilities.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager

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Reviewed October 11, 2012

My husband and I stayed here for one night in October.
Hotel is in a great location, lots of restaurants and clubs nearby. As written in previous posts, there are quiet a few Adult clubs near this hotel which is a little disconcerting, especially when you are walking back late at night. There is also a taxi rank right outside the front door, so no need to call or book cabs.
Rooms are a little tired and are probably due for refurbishment, but everything was clean. Bed was very comfortable.
Check in and check out was quick and easy.
Overrall, this hotel is a solid mid range hotel in a convienient location.

  • Stayed: November 2011
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1  Thank Fletchtay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 21, 2012

Dear Fletchtay

Thank you for your recent review of Hotel Grand Chancellor Adelaide on Hindley. I have taken note of your comments regarding our rooms and I am happy to advise we have so far completed a 50% refurbishment of our hotel rooms and are looking to complete the remainder ofour rooms in the early part of 2013.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager

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Reviewed October 9, 2012

My accommodation was booked via internet by our office manager.

The location was excellent, the rooms spacious and comfortable and the service efficient.

My only negative was the in house breakfast. I felt it was overpriced and below average but i may have caught it on a bad day.

Would be happy to stay there again.

  • Stayed: September 2012, traveled on business
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1  Thank GlennZaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 14, 2012

Dear GlennZaf

Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

I have taken note of your comments regarding our breakfast and will address this with our Food & Beverage Manager. We are constantly looking at ways to improve ourselves and your feedback is greatly appreciated.

I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

Stayed on the 6th floor in a one bedroom suite for three nights, Thurs to Sunday.
Rooms were roomy, modern, comfortable and surprisingly quiet.
Friday night was pretty wild on Hindley Street but the rooms kept most of the noise out, and it died down shortly after midnight anyway. And Saturday night wasn't a problem.
The staff were friendly and responsive and room service was surprisingly quick and the food exceeded my expectations.
The location wouldn't be for everyone's taste - probably not for young kids. There were plenty of sex shops, strippers and nightclubs but despite the obvious potential drawbacks we never felt unsafe or received unwanted attention.
There were plenty of good eating places around and the hotel is only a short stroll to Rundle Street Mall.
For the quality and size of the rooms, the location and great attitude of staff, I thought the hotel is good value for money and I give it top marks.
The only negative for me was I had an issue with the remote control for the TV in purchasing movies. I was charged twice for watching the same movie within the space of a couple of hours. I thought I had paused it and came back 20 minutes later and was charged twice.
Other than that, really enjoyed our stay and would recommend to anyone who doesn't mind the nightlife or being in the centre of the action.

Room Tip: If you want to get to sleep before midnight on a Friday night, the higher floors would be better.
See more room tips
  • Stayed: October 2012, traveled with family
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2  Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 9, 2012

Dear Matthew D

Thank you for your recent review of Hotel Grand Chancellor Adelaide on Hindley. I was pleased to read that you enjoyed your stay and that you were able to take advantage of our facilities. It is always a pleasure to read when one of our guests have enjoyed their stay by commenting on the staff and our facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

Spacious, comfy room of a size you don't get in new hotels. Great location - an easy walk to many attractions: art gallery, museum, convention centre, festivals site by the river, lots of shopping and more! Staff were friendly and helpful.

  • Stayed: October 2012, traveled with family
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Thank PBHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this reviewResponded October 9, 2012

Dear PBHM

Thank you for taking the time to complete a review of your stay at Hotel Grand Chancellor Adelaide on Hindley. I was delighted to read that you enjoyed your stay and our facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Chancellor Adelaide on Hindley

Address: 65 Hindley St, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Adelaide
#13 Luxury Hotel in Adelaide
#22 Business Hotel in Adelaide
Price Range: $91 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Chancellor Adelaide on Hindley 4*
Number of rooms: 208
Official Description (provided by the hotel):
The 4 star Hotel Grand Chancellor Adelaide on Hindley, is conveniently located in downtown Adelaide, just 3 minutes walk from the Convention Centre and a short stroll from the vibrant Rundle Mall.There are 208 well appointed rooms. Guest rooms are non-smoking and are equipped with cable/satellite TV, pay on demand movies, broadband internet access, iron/ ironing board and mini-bar. ... more   less 
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Also Known As:
Holiday Inn Adelaide
Adelaide Holiday Inn

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