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“Nice property, good location, refurbished rooms”

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Hotel Grand Chancellor Adelaide on Hindley
Ranked #16 of 57 Hotels in Adelaide
Certificate of Excellence
wollongong
Level Contributor
168 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Nice property, good location, refurbished rooms”
Reviewed October 18, 2012

I stayed at Grand Chancellor on Hindley for an overnight stay last month for work. This is a good solid hotel and in a good location, central and easily accessible to Adelaide's main attractions.
The hotel has a large welcoming foyer/reception area and rooms are large and have recently been refurbished with a clean, modern finish.
Had dinner in the hotel restaurant which was delicious. Staff were friendly and very accommodating. Good conference space and a nice outdoor pool area. Plenty of nearby restaurants to choose from if you want to eat out, and a great massage place a few doors up if you need to unwind after a busy day.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
1 Thank lynWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 21, 2012
Dear lynWollongong

Thank you for taking the time to review your recent stay at Hotel Grand Chancellor Adelaide on Hindley. It is always a pleasure to read when one of our guests have enjoyed their stay by commenting on our staff and facilities.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
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  • Dutch first
  • English first
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English first
Melbourne
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 11, 2012

My husband and I stayed here for one night in October.
Hotel is in a great location, lots of restaurants and clubs nearby. As written in previous posts, there are quiet a few Adult clubs near this hotel which is a little disconcerting, especially when you are walking back late at night. There is also a taxi rank right outside the front door, so no need to call or book cabs.
Rooms are a little tired and are probably due for refurbishment, but everything was clean. Bed was very comfortable.
Check in and check out was quick and easy.
Overrall, this hotel is a solid mid range hotel in a convienient location.

  • Stayed November 2011
    • Value
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Helpful?
1 Thank Fletchtay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 21, 2012
Dear Fletchtay

Thank you for your recent review of Hotel Grand Chancellor Adelaide on Hindley. I have taken note of your comments regarding our rooms and I am happy to advise we have so far completed a 50% refurbishment of our hotel rooms and are looking to complete the remainder ofour rooms in the early part of 2013.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosaville, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 9, 2012

My accommodation was booked via internet by our office manager.

The location was excellent, the rooms spacious and comfortable and the service efficient.

My only negative was the in house breakfast. I felt it was overpriced and below average but i may have caught it on a bad day.

Would be happy to stay there again.

  • Stayed September 2012, traveled on business
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Helpful?
1 Thank GlennZaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 14, 2012
Dear GlennZaf

Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

I have taken note of your comments regarding our breakfast and will address this with our Food & Beverage Manager. We are constantly looking at ways to improve ourselves and your feedback is greatly appreciated.

I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 9, 2012

Stayed on the 6th floor in a one bedroom suite for three nights, Thurs to Sunday.
Rooms were roomy, modern, comfortable and surprisingly quiet.
Friday night was pretty wild on Hindley Street but the rooms kept most of the noise out, and it died down shortly after midnight anyway. And Saturday night wasn't a problem.
The staff were friendly and responsive and room service was surprisingly quick and the food exceeded my expectations.
The location wouldn't be for everyone's taste - probably not for young kids. There were plenty of sex shops, strippers and nightclubs but despite the obvious potential drawbacks we never felt unsafe or received unwanted attention.
There were plenty of good eating places around and the hotel is only a short stroll to Rundle Street Mall.
For the quality and size of the rooms, the location and great attitude of staff, I thought the hotel is good value for money and I give it top marks.
The only negative for me was I had an issue with the remote control for the TV in purchasing movies. I was charged twice for watching the same movie within the space of a couple of hours. I thought I had paused it and came back 20 minutes later and was charged twice.
Other than that, really enjoyed our stay and would recommend to anyone who doesn't mind the nightlife or being in the centre of the action.

Room Tip: If you want to get to sleep before midnight on a Friday night, the higher floors would be better.
See more room tips
  • Stayed October 2012, traveled with family
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Helpful?
2 Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 9, 2012
Dear Matthew D

Thank you for your recent review of Hotel Grand Chancellor Adelaide on Hindley. I was pleased to read that you enjoyed your stay and that you were able to take advantage of our facilities. It is always a pleasure to read when one of our guests have enjoyed their stay by commenting on the staff and our facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
4 reviews
Reviewed October 7, 2012

Spacious, comfy room of a size you don't get in new hotels. Great location - an easy walk to many attractions: art gallery, museum, convention centre, festivals site by the river, lots of shopping and more! Staff were friendly and helpful.

  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank PBHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 9, 2012
Dear PBHM

Thank you for taking the time to complete a review of your stay at Hotel Grand Chancellor Adelaide on Hindley. I was delighted to read that you enjoyed your stay and our facilities.

Again, thank you for your feedback, and I look forward to welcoming you back to the hotel in the near future.

Kind regards


Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 6, 2012

Recently booked an overnight in Adelaide before heading off on Great Ocean Road drive.
I was able to book a special deal for two rooms, fantastic value, that included a welcome
bottle of wine! A nice touch. Service was good, the hotel is well appointed close to the city
and a great Thai restaurant directly across the road was good value too.

The rooms were really good and comfortable, the bathrooms particularly modern and newly renovated. Views were ok but not important as the stay was very comfortable and good value.
The hire car office was located literally a block away down the street which was very convenient for us. Would use this hotel again and happy to recommend it to travellers.

  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
1 Thank DJH55Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, October 7, 2012
Dear DJH55Brisbane

Thank you for taking the time to review your recent stay at Hotel Grand Chancellor Adelaide on Hindley. I was delighted to read that you both enjoyed your stay and was able to take advantage of our newly renovated rooms.

Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the future.

Kind regards


Simon de Jong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
Reviewed October 6, 2012

We stay with the hotel for 4 nights in one of the renovated executive king bed room with our 2 year old.The size of the room is reasonable and the bed is very comfortable. The fitting of the room is very modem and fresh. We are on the 10th floor and it's really quiet. The only thing i don't like about the room is the Toilet. It is a bit tight and with no bath tub so it's a bit inconvenient if you are travelling with baby like us. The other thing worth mentioned is the parking facility of the hotel. The parking is quite old and spots are very tight. Our CX9 is not easy to navigate in it. If you come back to the hotel late there is very likely that you won't have a spot in the hotel carpark. It happened to us one night. We had to park in the public car park and walk back to the hotel with the baby. It just doesn't feel safe walking through the little allies with a baby. I probaly wouldn't consider the hotel again if I am travelling with car and baby. However,for travellers without car and no kids, it would be a good pick.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank ChloeMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Chancellor Adelaide on Hindley

Property: Hotel Grand Chancellor Adelaide on Hindley
Address: 65 Hindley St, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Adelaide
#15 Luxury Hotel in Adelaide
#22 Business Hotel in Adelaide
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand Chancellor Adelaide on Hindley 4*
Number of rooms: 208
Official Description (provided by the hotel):
The 4 star Hotel Grand Chancellor Adelaide on Hindley, is conveniently located in downtown Adelaide, just 3 minutes walk from the Convention Centre and a short stroll from the vibrant Rundle Mall.There are 208 well appointed rooms. Guest rooms are non-smoking and are equipped with cable/satellite TV, pay on demand movies, broadband internet access, iron/ ironing board and mini-bar. ... more   less 
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Also Known As:
Holiday Inn Adelaide
Adelaide Holiday Inn

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