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“Great rooms, great service, skimping on the details”

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InterContinental Adelaide
Ranked #9 of 56 Hotels in Adelaide
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 28, 2014

Recently stayed at this hotel for a conference. The rooms were larger and well appointed. Staff was wonderful throughout the four days we were there.

A few details would have made it the perfect stay. First, the breakfast buffet, while it has a lot of variety, did not have the best quality food. While I'm perhaps a bit of a discerning foodie, I found that many people in our conference likewise ate outside of the hotel for breakfast. Second, internet was incredibly slow considering we had to pay $20/day for it! Third, the tv remote barely worked.

Apart from these, I must say it was an excellent stay and superbly located hotel right next to the Oval/convention center. Strongly recommend for a stay in Adelaide.

  • Stayed: August 2014, traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank SLH1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 31, 2014

Dear Nemo513,

Thank you for relaying your feedback from your recent stay at our hotel while attending a conference in Adelaide. I'm pleased that overall you enjoyed your stay and would stay with us on a future visit.

I greatly appreciate your time in providing comments in relation to the breakfast buffet quality. This vital to know and interesting feedback for our food and beverage team. Likewise with the internet speed which again is something taken on board.

Thank you again and I hope your conference was very enjoyable.

Kind regards,

Colin McCandless
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,117 - 1,123 of 1,835 reviews

Reviewed August 26, 2014

I quite enjoyed my stay there. excellent service and great room service. perfect for families as well. Close to everywhere. it was my first time travelling in SA and the staff gave me heaps of great advice which made my trip unforgettable. Thanks.

Stayed: January 2014, traveled on business
2  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 31, 2014

Dear Linda,

Excellent to hear this was your first trip to South Australia! I hope it's the first of many to our great State where you can discover even more exciting things to do and see.

Thanks for choosing to stay at InterContinental Adelaide on this occasion and for reviewing your time with us. Appreciate the compliments on the service as well as the location of the property. Very happy that we were able to provide you with our local knowledge to make your experience unforgettable.

Kind regards,

Colin McCandless
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2014

Just what you expect from a five star hotel. Greeted at the car. Friendly front desk. Nice room with a view (for ambassadors). Good bed. Good location (for many things). Great breakfast. Everything done really well.

Room Tip: Get a view
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  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 27, 2014

Dear Mickp99,

Thank you so much for your favourable review and delighted that you stayed with us at InterContinental Adelaide.

It is always great to receive positive feedback and to know our guests have enjoyed their time with us. Thank you for particularly complimenting the service and hospitality you received from my colleagues which is good to be aware of.

Kind regards,

Colin McCandless
General Manager

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Reviewed August 26, 2014

Went in mid Aug for business trip and stayed for 2 nights. Hotel sits in good location and is not far from everything.
Came with a package including breakfast. The breakfast was very nice.
Staff was very friendly as well. Good for the value. Will stay there again if going back to Adelaide.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 27, 2014

Dear Michelle L,

We also hope you will also stay with us when you next visit Adelaide!

Thank you for your fabulous review and for acknowledging the excellent location, friendliness of the staff and also the breakfast experience.

Very pleased you thoroughly enjoyed your time at InterContinental Adelaide.

Kind regards,
Colin McCandless
General Manager

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Reviewed August 24, 2014

I stayed here while attending a conference at the Convention Centre. Even though the hotel was busy, the service was excellent, starting with the warm and helpful welcome at Reception. The rooms were clean and the breakfast excellent. It is an easy walk to the shopping precinct and the Adelaide Oval. I would not hesitate to recommend.

  • Stayed: August 2014, traveled on business
    • Value
    • Cleanliness
    • Service
3  Thank KathieS92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 26, 2014

Dear KathieS92,

Thank you for trusting us and for choosing to stay at InterContinental Adelaide while attending your recent conference. We are truly grateful for your kind words and recommendation.

We make every effort to maintain high standards of quality service delivery and I am delighted that we have been successful in achieving this during your stay, starting with the warm and friendly welcome you mentioned upon your check in.

Kind regards,

Colin McCandless
General Manager

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Reviewed August 23, 2014

The rooms are nice, the beds are comfy and the rooms are clean. The bathrooms needs some attention the coral coloured floor to ceiling tiles are tired and very 90. The hotel facilities are nice. Buffet breakfast was great.

  • Stayed: August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank DCiliberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 25, 2014

Dear DCiliberto,

Thank you for recently staying with us at InterContinental Adelaide. I sincerely appreciate your feedback with regards to the bathroom decor and thank you for mentioning this in your review.

I also thank you for highlighting the comfort and cleanliness of your guestroom as this is very important to know. Our Food and Beverage team are also grateful for the compliments on the buffet breakfast you enjoyed!

Kind regards,
Colin McCandless
General Manager

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Reviewed August 23, 2014

We enjoyed a 4 day stay here. The weather was atrocious so we spent more time than usual in the hotel and our room. We could get nice snacks anytime of the day. The room was spacious, with a nice view. The Qantas deal was a good price. The hotel is in walking distance to shopping, cultural centre, art gallery, library and museums, casino and parklands.

  • Stayed: June 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank peek-a-boo1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded August 24, 2014

Dear peek-a-boo1942,

Thank you for your comments and review of InterContinental Adelaide from your recent stay with us.

I was pleased that you were able enjoy some relaxation time in the hotel despite the unfavourable Adelaide weather.

Thank you for mentioning your satisfaction with the food and views from your room. Please come and visit us again soon!

Kind regards,
Colin McCandless
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Adelaide

Address: North Terrace, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Adelaide
#5 Romantic Hotel in Adelaide
#5 Family Hotel in Adelaide
#6 Business Hotel in Adelaide
#9 Luxury Hotel in Adelaide
Price Range: $106 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Adelaide 5*
Number of rooms: 367
Official Description (provided by the hotel):
Positioned exclusively along the banks of the River Torrens, adjacent to the Adelaide Festival Centre, Adelaide Convention Centre and the Casino, InterContinental Adelaide effortlessly blends luxury with comfort. Each of our 367 spacious, well appointed guestrooms offer clean designs and an elegant marble bathroom featuring walk-in shower, separate bath and large vanity area. Specifically designed for the needs of the global traveller, each guestroom offers uninterrupted views across the historic city of Adelaide, high speed internet access and a spacious and ergonomically designed work area. For more than two decades the hotel’s collection of 21 suites have been home to world leaders, heads of state and visiting celebrities from across the globe. To take exclusivity and luxury a level further, our Club InterContinental, located on level 21, offers private lounge access for the most discerning of guests. Enjoy an elegant meal in our signature restaurant, Riverside, or indulge in award-winning Japanese cuisine in Shiki. Both restaurants boast extensive wine lists featuring a selection of award-winning Adelaide wines and rare gems designed to complement your dining experience perfectly. The Atrium Lounge provides an elegant, relaxing atmosphere for afternoon tea, cocktails or late-night drinks. It is the ideal place to unwind on a Friday night, with happy hour from 5:00pm and fantastic live entertainment that continues throughout the weekend. Guests seeking to remain active while they travel may enjoy exclusive use of the InterContinental Health and Fitness Centre, offering full gymnasium, personal training on request and an heated outdoor pool. Our Concierge possess unrivaled knowledgeable about insider-experiences and unique events around Adelaide and are delighted to assist guests in planning an authentic Adelaide experience. Those travelling to Adelaide on business may make full use of the hotel’s high-speed internet and ergonomic in-room working areas, or may seek assistance from the Concierge for access to our premium Business Centre services. ... more   less 
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Also Known As:
Intercontinental Adelaide Hotel Adelaide
Adelaide Hyatt Regency
Hyatt Adelaide

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