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“Big hotel, but a great place to stay”

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InterContinental Adelaide
Ranked #9 of 57 Hotels in Adelaide
Certificate of Excellence
GreenLeadersBronze level
Auckland
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Big hotel, but a great place to stay”
4 of 5 bubbles Reviewed June 11, 2014

We stayed at the Intercontinental for 5 nights while my husband was at a conference.
For us, the hotel location was perfect – right by the Convention Centre, trams outside, shops and decent restaurants an easy walk. And then there was the lovely walk over and along the river, as well as along North Terrace to the museums and art gallery.
Our hotel room was spacious, clean and very comfortable, although the split door to the bathroom was annoying. The staff were always pleasant and helpful, and there was rarely a wait for the lifts. By joining the hotel loyalty scheme, we were able to get free inroom wifi. We thought the breakfast was expensive, so only made use of it once. There are plenty of places to grab a bite nearby, or stock up on goodies from the market and load up your fridge as we did.
We would stay there again if ever lucky enough to return to Adelaide.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poss79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 13, 2014
Dear Poss79,

Thank you for your review and delighted you stayed with us during your recent trip to Adelaide.

Appreciate your comments on the location of the property to nearby transport and shopping areas. Thank you also for mentioning your satisfaction with your guest room and our pleasant and helpful staff.

Kind regards,

Colin McCandless
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,620 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 10, 2014

We recently stayed here for the second time on the club level. Check in was efficient, polite, friendly and speedy. Very personal as Angela made her way around to my side of the desk to present me with my keys. Room was clean, comfortable and big. Club floor like last time was of a high quality. Good selection of food and beverages on offer. We arrived while afternoon tea was being served, then later enjoyed evening drinks and a beautiful breakfast in the morning. The gym was well equipped and clean also. They also acknowledged my partners birthday with a small token, very thoughful

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank PochMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 11, 2014
Dear PochMD,

Thank you for visiting us once again and for providing your valued feedback.

I was very impressed to receive your comments on the personal and friendly service afforded by Angela in our Front Office and thank you for passing this on.

Your comments on the comfort and cleanliness of your guestroom are appreciated. Also delighted that you enjoyed your experience in the Club InterContinental Lounge and the acknowledgement of your partner's Birthday.

Kind regards,

Colin McCandless
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 9, 2014 via mobile

A hotel that lived up to the Inter Continental name. lovely and clean friendly staff, large room with shower and bath, king bed. Breakfast was beautiful , cereal fresh fruit yogurt and hot bacon eggs etc . The Japanese Restuarant was a very pleasant surprise located on the 2nd level lovely and fresh teppanyaki style cooked in front of you a beautiful meal . We will stay here again when in Adelaide.

Stayed June 2014, traveled as a couple
Helpful?
2 Thank Murials
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 11, 2014
Dear Murials,

Thank you so much for choosing to stay at InterContinental Adelaide and I appreciate your favourable review.

Pleased to read that you were very happy with your dining experience in Shiki and you enjoyed the Teppanyaki style of cooking. Equally, thank you for highlighting your appreciation of our staff and your guest room.

Kind regards,

Colin McCandless
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed June 8, 2014

We stayed here for a week, and were delighted with everything the hotel had to offer. The staff are wonderful, our room was spacious with great river views and spotlessly clean, a large bathroom with a really great shower, proper hairdryer, ironing equipment too. The restaurants are truly excellent, especially the Tepanyaki, which is a great dining experience. The room service food is excellent too, with speedy service. All the staff are really helpful and friendly. The train station is right next to the hotel, and the tram stop is right opposite. Good value, and highly recommended.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 11, 2014
Dear Sarah B,

Thank you for spending time with us during your recent visit to Adelaide. Delighted that you thoroughly enjoyed your experience in the hotel and appreciate your overview of the room you stayed in and for highlighting the various amenities included.

Great to also hear you were able to experience each of our restaurants and in-room dining.

Kind regards,

Colin McCandless
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo, Australia
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed June 8, 2014

Stayed recently for 3 nights whilst attending a conference at Adelaide Oval. The hotel is in a great location, with the walking bridge across the river conveniently located at the rear of the hotel.
The rooms were very large, comfortable and clean and provided all the amenities you require.
The daily breakfast buffet was really good quality with excellent choices available.
The service I experienced from all staff was friendly and efficient and I would not hesitate to stay again.

Room Tip: Rooms on the higher floors, overlooking the river, provide great views.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 11, 2014
Dear robp49,

Thank you for mentioning your experience at InterContinental Adelaide on TripAdvisor. I greatly appreciate you taking the time to review your stay.

Delighted that you were impressed with the service, hospitality and facilities you encountered during your visit and we look forward to the opportunity of welcoming you once again.

Kind regards,

Colin McCandless
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 6, 2014

Lovely view of Adelaide oval from room. Spacious, lovely furnished, clean rooms. Room service food delicious. Staff extremely welcoming and attentive. Accommodating to our newborn baby, cot provided and set up by staff. Pool looked lovely unfortunately did not get the opportunity to use it.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SBFrith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 9, 2014
Dear SBFrith,

Thank you for staying with us recently and for taking the time to provide your valued feedback.

Delighted that you thoroughly enjoyed your visit to the hotel and thank you for highlighting your appreciation of the arrangements made for your baby.

I was also grateful to hear your compliments of the welcoming and attentive service provided by my team.

Kind regards,

Colin McCandless
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 4, 2014

Rooms were extremely spacious, clean and large bathroom. Highly recommend the japanese restaurant. Watching the meals cooked in front of you trully added to the experience - this was our first Japaneses restaurant experience. In all honesty we stayed here because our flight was cancelled. Several flight were cancelled and the staff were more than happy to please and they provided us with a take away breakfast package in the morning. This was to be collected at check out but they delivered it to our room. The staff were under pressure with disappointed people not being able to fly out of adelaide and they were amazing and dealt with everyone efficiently and in a friendly manner. Thank you

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrumpyD3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICAManagement, General Manager at InterContinental Adelaide, responded to this review, June 6, 2014
Dear GrumpyD3,

It was very kind of you to provide feedback for our hotel after you stayed when your flight was cancelled recently.

Thank you for congratulating our staff on their excellent service under pressure in what was obviously a very frustrating time for many guests. This is greatly appreciated and acknowledged.

I was also delighted to learn you made the decision to dine at Shiki and that you thoroughly enjoyed the unique experience.

Kind regards,

Colin McCandless
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Adelaide

Property: InterContinental Adelaide
Address: North Terrace, Adelaide, South Australia 5000, Australia
Phone Number:
Location: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Adelaide
#5 Family Hotel in Adelaide
#5 Romantic Hotel in Adelaide
#6 Business Hotel in Adelaide
#9 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Adelaide 5*
Number of rooms: 367
Official Description (provided by the hotel):
Positioned exclusively along the banks of the River Torrens, adjacent to the Adelaide Festival Centre, Adelaide Convention Centre and the Casino, InterContinental Adelaide effortlessly blends luxury with comfort. Each of our 367 spacious, well appointed guestrooms offer clean designs and an elegant marble bathroom featuring walk-in shower, separate bath and large vanity area. Specifically designed for the needs of the global traveller, each guestroom offers uninterrupted views across the historic city of Adelaide, high speed internet access and a spacious and ergonomically designed work area. For more than two decades the hotel’s collection of 21 suites have been home to world leaders, heads of state and visiting celebrities from across the globe. To take exclusivity and luxury a level further, our Club InterContinental, located on level 21, offers private lounge access for the most discerning of guests. Enjoy an elegant meal in our signature restaurant, Riverside, or indulge in award-winning Japanese cuisine in Shiki. Both restaurants boast extensive wine lists featuring a selection of award-winning Adelaide wines and rare gems designed to complement your dining experience perfectly. The Atrium Lounge provides an elegant, relaxing atmosphere for afternoon tea, cocktails or late-night drinks. It is the ideal place to unwind on a Friday night, with happy hour from 5:00pm and fantastic live entertainment that continues throughout the weekend. Guests seeking to remain active while they travel may enjoy exclusive use of the InterContinental Health and Fitness Centre, offering full gymnasium, personal training on request and an heated outdoor pool. Our Concierge possess unrivaled knowledgeable about insider-experiences and unique events around Adelaide and are delighted to assist guests in planning an authentic Adelaide experience. Those travelling to Adelaide on business may make full use of the hotel’s high-speed internet and ergonomic in-room working areas, or may seek assistance from the Concierge for access to our premium Business Centre services. ... more   less 
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Also Known As:
Intercontinental Adelaide Hotel Adelaide
Adelaide Hyatt Regency
Hyatt Adelaide

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