Oh my God ( I am not religious ) The Hilton Adelaide I cannot avoid being harsh in my assessment of this place ( I hesitate to use the word hotel ) this was without doubt the single worst accommodation experience I have had in recent memory. I cannot get over how terrible this place was.
I have to admit I have always being rather sceptical of the Hilton brand as the quality of the experience depends greatly on the specific hotel and factors such as its age ( Hilton’s don’t age well and this venue typifies that view ) and the importance of the market it’s in ( Needless to say Adelaide is not Beijing or New York so I wasn't expecting the world in any case ) and after staying here I would continue to give Hiltons whenever possible A wide berth even in the best cities. However I had no choice staying here given it was included in a conference package.
Check in was easy, I was apart of a conference group so I was checked in very fast and efficiently by Ms Wing and was on my way to my room quickly after a day at a trade show ( I do use the term room with some reluctance in this view ) Not that I needed help with my two bags but I was judge a Hotel partly on if someone at reception is observant or considerate enough to ask if I do need help, I don’t know how many Hotels across the world I’ve been in where your literally chased down by hotel staff who see you carrying your own bags and consider it almost A mortal sin. ( regardless I always tip generously on such occasions )
The Hotel driveway was also interesting it resembled something of a traffic jam cars parked everywhere barely the room to pass any of them. Surely the valet parking folks could arrange things not using the packed carrier hanger deck methodology considering the surrounding streets looked quite empty. It really made the place look like it had a touch of mayhem which well in retrospect may be true.
I arrived at my room 406 opened the door and revealed the worst looking Hotel Room I have seen in a long while, before being overcome with a subtle fragrance of musty air and old smoking residue. I don't know which historical period this room was from but it was period that we should consider erasing from history.
The room consisted of two single beds ( Way to soft and poorly secured to the floor so when you sat on the bed it was start to move around ) a single chair, a single lounge chair who colour was at odds with the rest of the room, A desk and probably the most modern item in the room a LCD TV with a remote that didn't quite work if you used it whilst sitting on the far end of the bed. The 70s vintage bar fridge whined away with a low rhythmic groan that reminded me of A twin engined Antanov Transport Plane. The room was also poorly lit unless you had every blind folded back and quite tired looking overall but the real treat was the view revealed once the curtain was opened of the backend of the tennis court fence and the electrical service area with just a small glimpse of the outside world to balance such fine scenery.
The bathroom is also an example of design gone wrong. Sure the avocado green and concrete colour grout walls may have made a design statement in the 1980s but that was then this is now. The general condition of the Bathroom I felt was quite poor the plasterboard had seen better days as had the taps and switches. The taps never ran really hot in the shower and the whole bathroom had pipework running everywhere like it was the washroom on some old Russian Submarine. The scarce scattering of no name soaps and shampoo rounded out the bathroom didn't even bother using them thank god I had some supplies from home.
Sorry but for A Hotel that claims to be 5 star I expect better. Design tastes aside.
The bed as I mentioned was terrible so it was a hopelessly bad nights sleep, I couldn’t wait to check out the next morning. Check out was quick and easy best part of the experience at the Hilton Adelaide was leaving it vowing never to return, Won’t ever be back I assure you.
I am amazed people have heaped praise on this hotel, Folks should really get out and see what the world standard is like in order to see Hotels like the Hilton Adelaide as the sub standard offering they really are.
- Official Description (provided by the hotel):
- Welcome to Hilton Adelaide and South Australia. Centrally located in the heart of the city, overlooking Victoria Square, Hilton Adelaide is the perfect hotel for business, leisure or both! This hotel is just a stone’s throw from Adelaide’s shopping, dining, theatre and business precincts. Next door is the famous Adelaide Central Market and around the corner you will find Chinatown and Gouger Street, Adelaide’s largest restaurant precinct. Getting around is easy when you stay at Hilton Adelaide, at its doorstep is the free city tram taking you directly to seaside Glenelg or along North Terrace to the Adelaide Casino, Convention Centre, Entertainment Centre, Festival Centre and Rundle Mall. An easy stroll away from the hotel is Adelaide Oval, River Torrens and historical North Terrace. South Australians pride themselves on enjoying the good life, particularly the joys of fine wine and food. Hilton Adelaide's proximity to so many of the best wineries in the country including McLaren Vale and the Adelaide Hills, which guests can see from their rooms. On the outskirts of the city is lush countryside and 20 minutes by car or tram, lies the natural beauty of unspoiled beaches. SLEEP: Designed with the discerning traveller in mind, Hilton Adelaide's great choice of 374 accommodation rooms, ranging from stylish Deluxe rooms to the exclusive luxury of the Executive Floor and suites, set the standard for accommodation in South Australia. As a standard, each guest room offers individually controlled air conditioning, Foxtel Digital, pay movies, WIFI. Other amenities include mini bar, hairdryer, safes, tea and coffee making facilities. Smoking and special needs rooms are available. RELAX: The Executive Lounge boasts views over this beautiful city and towards the coast and offers a dedicated reception area for personalised check-in and check-out. Continental Buffet Breakfast, afternoon refreshments, evening cocktails and canapes are served exclusively to Executive Floor guests along with complimentary WIFI. ENJOY: Hilton Adelaide boasts extensive leisure facilities including a gym, sauna, an outdoor heated swimming pool and tennis court with a jogging track exclusively available to all hotel guests. WINE DINE & HAVE FUN: The latest edition to Hilton Adelaide’s food & beverage offering is Coal Cellar + Grill. Bringing it back to basics and true to its name, the menu highlights the best of South Australia’s produce using a variety of cooking methods including the feature charcoal grill and rotisserie. The wine choice is abundant with over 500 labels listed, majority from South Australia and all on display in the Cellar. The restaurant and lounge compliments the popular cocktail destination in Adelaide – The Collins Bar, so guests visiting, meeting or sleeping at Hilton Adelaide will not need to leave to have a fun night out! Coal Cellar + Grill is Seriously South Australian®. ... more less
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- Also Known As:
- Hilton Adelaide Hotel Adelaide
- Hilton International Adelaide
- Adelaide Hilton International