My partner and I have just returned from a 3 day stay at qualia over the Easter weekend. Overall, the experience at qualia was great. The service, facilities, surroundings and Windward pavilion were as expected at a resort of this calibre. All the staff were helpful, friendly and always willing to assist when needed. The views from our room were magnificent and we did not want to leave our pavilions as it was the best part of the qualia experience, especially with the full height windows opening out to the ocean, private plunge pool and large bathrooms. However, the room cleaning times were a little strange. For example, we left our pavilion at around 10am to play a round of golf and returned at approximately 2.45pm and our pavilion had not been cleaned. With most other things working like clockwork at qualia, we thought that they would have taken this in to consideration and cleaned our room during our scheduled 4 hour absence. Although we do note that we stayed during the busy Easter weekend so the occupancy rates at the resort would have been very high. Also, the food was sub-par in comparison to both the reviews from the resort with the highly acclaimed Executive Chef, people who have stayed there and eaten the food, and also the meal prices. We ate at the Long Pavilion for dinner on the first night which was average (although serving sizes were a little larger than I expected), and the inclusive breakfasts were also average at best. There were some food items that were obviously mass produced, which is acceptable if the prices reflected this, which they did not. The wait staff should also consider writing down peoples orders rather than trying to memorize them, as all three mornings when we dined at the Long Pavilion for breakfast, our extra mushrooms or whatnot did not arrive with our meals as requested. The airport service and champagne upon arrival is a nice way to get you into a relaxed holiday mode which is definitely achieved when staying at qualia.
- Official Description (provided by the hotel):
- Situated in the Whitsundays, qualia puts the wonders of the Great Barrier Reef right on your doorstep. Its sun-drenched northern aspect provides the ideal location to appreciate the passing beauty of each day, surrounding guests with some of the most stunning and spectacular waters to be found anywhere in the world. What’s more, with a direct flight taking only 2-3 hours from international gateway cities on Australia’s east coast, qualia truly is a world-class destination without the journey.qualia offers a choice of 60 individual pavilions, each with breathtaking views. There are spacious one-bedroom freestanding pavilions (Windward and Leeward) that provide an indulgentspace to relax in and unwind, with either a sundeck or private infinity edge plunge pool. Or, there’s the uncompromising luxury and privacy of the Beach House with its own guest pavilion. ... more less
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- Also Known As:
- Qualia Hamilton Island
- Qualia Hotel Hamilton Island