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“The Jewel in the Coral Sea”
Review of Reef View Hotel

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Reef View Hotel
Ranked #5 of 5 Hotels in Hamilton Island
Certificate of Excellence
Sydney, New South Wales, Australia
Level 6 Contributor
122 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“The Jewel in the Coral Sea”
Reviewed September 12, 2013

After a hectic 3 days of conference we upgraded and got a stunning room on the 16th floor. Views are spectacular. The property is a classic and has withstood cyclones and tropical storms. Room is huge and comfortable enough to relax on when you have enough of the balmy ocean and sparkling sunshine.
This is Queensland at her best.
Restaurant is excellent with breakfast, lunch and dinner at 5star quality. The service from the catering team is outstanding. Natalie and Richard were the standouts.
Had a great time in e gym, the mini golf and the pool. All well maintained and immaculate.
Will definitely return.

Room Tip: Anything above the 5th floor will give you a view
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (785)
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English first
Picton, NSW
Level 6 Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 12, 2013 via mobile

My husband and I stayed in a coral sea room....amazing view. We were in room 1813....meaning room 13 on level 18.

Thank you for our amazing room...we truly loved our 5 nights on the island.

Bed - super comfy king size.

Room - clean, yes starting to date but still in great condition. Very large room & bathroom. Table & chairs on the balcony. Air con initially had a musty smell but didn't smell it again after that.

Staff - everyone we dealt with were fantastic, requested fresh bath towels because I had our door sign wrong & they did a full service with no hassle.

Location - Close to all amenities, 3 pools to choose from & beach on your doorstep. The tide is out late in the evening & morning which gives you a chance to walk out quite far. Someone said on TA how disgusting it looked...sorry but its nature & you get some gorgeous pics in sunrise. Close enough to walk to marina or free bus every 15min.

Breakfast - 3 choices but we only ate a poolside. Had just about everything.

Hotel - agree it could do with a lick of paint externally but the grounds are always looking clean & maintained. Never waiting long for a lift. Water still a little chilly in the pool but bearable once in. Bags are taken to and from your room & your advised on the times.

Overall I can't wait to come back one day & would stay in the reef view again. Waking up to the amazing view everyday was breathtaking.

Thanks again for a great holiday & our complimentary bubbles, it was enjoyed over a magical evening on our balcony.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nomes_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review, September 16, 2013
Hi Nomes_Sydney

Thank you for your fantastic review.

It was an absolute pleasure having you & you’re most welcome for the Bubbles.
Reading feedback like this always puts a spring in our step & we are happy to hear you have enjoyed your holiday with us.

I will be sure to pass on all your comments to my team and take your feedback on board.

We hope you can visit again soon.

Thank you again.

Warm regards

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
HAMILTON ISLAND
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 11, 2013

Just got back from 3 days in the Reef View. Was on the 13th floor and the view is outta this world. What a way to wake up. The bed (king size) faces toward the window and balcony. The room its self is possibly the biggest hotel room I have ever stayed in.

The bathroom has 2 basins and a bath and a shower, not a shower over bath, I really like this. It also has a separate toilet The bathrooms are dated but clean and huge.

The wardrobe is very small despite the huge room.

The food was all very very good and of a fair price unlike some of the islands I have been to. If this place (foyer etc) had a face lift it would be back to world class. Staff are friendly and happy

Just a tip keep your doors and windows closed unless you are on the balcony, the Cockys will be in like a shot, they steal anything they can eat, like the mini bar. Don't say I didnt warn you.

Room Tip: Ask for a high floor. The higher the better for a view
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CultOfOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review, September 18, 2013
Hi cultofone

Thank you for not only staying with us but also for your review.

Was an absolute pleasure having you with us and I’m happy to read that our rooms & facilities were to your liking.

The cockatoos can be a little cheeky at times, I hope they didn’t cause too much grief.

Thank you again.

Warm regards

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
HAMILTON ISLAND
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
Reviewed September 9, 2013

My boyfriend and i Stayed here for a few days and absolutely loved it.Check in was a breeze. As soon as we walked into our room the first thing that hit us was the view! so breathtaking as soon as you wake up! We had one of the best breakfasts we have ever had near the pool, the buffet had so much to offer we were very impressed and satisfied. Would recommend hiring a buggy much easier to get around. Would definitely stay again its one of our favourite places planning on coming back.

Room Tip: make sure you get a room towards the top for an amazing view
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review, September 11, 2013
Hi Hayley F

Thank you for your great review.

Delighted to hear you enjoyed your stay with us & that the view had the same effect on you that is does on us. It’s hard to look away some times.

We certainly hope you can join us again soon.

Warm regards

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
HAMILTON ISLAND
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2013

The view from your hotel room is amazing, and the balcony was a great place to relax at the end of the day with a glass of wine watching the sunset.The room and bathroom were spacious with a separate bath and shower and you could even hear the ocean as you lay in bed.
Would highly recommend a trip to Hamilton Island

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review, September 10, 2013
Dear Catherine G

It sounds like you discovered the perfect way to enjoy the end of each day.

Thank you for your review & for staying with us.

We are already looking forward to having you visit again soon,

Warm regards

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 8, 2013

This was our 4th time back to Hamilton Island and yet again it was just beautiful. Weather was just perfect around 23-25 degrees each day and no rain. From the time you arrive at the airport it is easy. From collecting your luggage, the transfer to the hotel to the check in. As the staff label all your luggage you don't need to worry about having to collect it from the bus before you check-in as it is taken direct to your room by the porters which makes life extremely easy when you are travelling with small children.

The staff at the Reef View were wonderful and very friendly and it was lovely to be welcomed back to the hotel. The rooms at the Reef View Hotel are spacious and easily accommodate a porta cot with space to move around. The rooms were nicely cleaned each day and my kids would look forward to returning to the room to see how the housekeeping staff had tucked their soft toys into their bed's and cots (rather than just putting them on top of the bed). All the staff on the island are friendly and children are well catered for. The breakfast at the Reef View is very good with plenty of choice - which was good but not so much for the waistband :)

It is great that the rooms have free WIFI included although with a limited load it still was enough for our time on the island.

I would recommend Hamiton Island and the Reef View hotel to anyone and there is no doubt that in the very near future we'll return.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathryn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review, September 11, 2013
Hi Cathryn J

Thank you for your review.

It was an absolute pleasure having you & your family stay with us.

I will let our House Keeping team know how much your kids enjoyed the little extra touches they added & I’m thrilled to hear you enjoyed the rest of your holiday.

We certainly hope to have you return soon (For the 5th time?) – We love having you visit.

Thank you again.

If there is anything I can do please don’t hesitate to contact me personally on MBoileau@HamiltonIsland.com.au
Warm regards

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 7, 2013

Hamilton Island is simply one of those amazing places to spend some time. The Reef View Hotel really shows off the island with stunning views from the room and balcony.
WIFI was included too, with limited load but good for most people's needs.
Breakfast was included in our package and well worth it...lots of choice, hot and cold items.
The hotel supplies kayaks, canoes, etc. as part of your stay.
We stayed on the 16th floor but anything above the 5th floor would provide stunning views.
Staff were so helpful and friendly (I would be too if lived there!).
Since most businesses on the island are related you can open an account when you check in and charge all purchases to your hotel room accounts pretty convenient!

Room Tip: Ask for a higher floor with reef view to get the most out of your stay. The elevator rides are also...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dreamtripper_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Reef View Hotel, responded to this review, September 10, 2013
Dear Dreamtripper_8

Firstly thank you for your review & for travelling all that way to stay with us.

We are very pleased to hear you enjoyed our Facilities, Views & that our Staff made such an impression on your stay.

I will be sure to pass this on to my team.

We hope this finds you well & that we have you visit again soon.

Warm regards

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Reef View Hotel

Property: Reef View Hotel
Address: 12 Resort Drive, 4803, Australia
Phone Number:
Location: Australia > Queensland > Whitsunday Islands > Hamilton Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Hamilton Island
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Reef View Hotel 4*
Number of rooms: 383
Official Description (provided by the hotel):
The Reef View Hotel features 364 extremely spacious, well-appointed rooms all with private balconies overlooking either landscaped gardens or the breathtaking vista of the Coral Sea. The upper-most floors boast 18 luxuriously appointed suites. All rooms face the sea complete with outdoor furniture to experience the spectacular sunrises and sunsets. Additional Reef View Hotel facilities include the Pool Terrace restaurant, Reef Lounge bar and Tour Desk. ... more   less 
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Also Known As:
Hotel Reef View
Reef View Hamilton Island
Reef View Hotel Hamilton Island

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