Hotel is located in good location, only minutes from marina, restaurants and airport, which you would expect as it is a small island. Check-in was very good and staff were efficient and helpful. Ask for a room on a high floor ocean-facing to take advantage of magnificent views. Room was tired and not really that clean, dailt room clean was also very poor, as I expect they only made the bed and gave the bathroom a once over. Breakfast was average, but not bad, just lacked quality of food, given the price of room. Staff in general were very hit and miss, some excellent, some totally disinterested. Birds are a real menace on your own balcony(never leave door open) and pool area, where they are constantly stealing food. One evening we lost water to whole hotel, rang every dept in hotel and not one answer, had to go downstairs and complain and they didn't seem that bothered. On checkout staff were poor and over-charged, upon request of details, they could not prove what was charged, seemed quite dodgy. Eventually amount taken from account, only to find the next day the hotel charged me again. NOT GOOD ENOUGH! I would stay somewhere else, perhaps an apartment, villa or holiday home. Just seems poorly managed overall and quite expensive for what it really is.
- Official Description (provided by the hotel):
- The Reef View Hotel features 364 extremely spacious, well-appointed rooms all with private balconies overlooking either landscaped gardens or the breathtaking vista of the Coral Sea. The upper-most floors boast 18 luxuriously appointed suites. All rooms face the sea complete with outdoor furniture to experience the spectacular sunrises and sunsets. Additional Reef View Hotel facilities include the Pool Terrace restaurant, Reef Lounge bar and Tour Desk. ... more less
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- Also Known As:
- Hotel Reef View
- Reef View Hamilton Island
- Reef View Hotel Hamilton Island