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“Perfect location ”
Review of Beach Club

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Beach Club
Ranked #1 of 5 Hotels in Hamilton Island
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Perfect location ”
Reviewed January 13, 2014 via mobile

We stayed here for our anniversary and absolutely loved it.
Location is superb - your on the beach and the infinity pool added a nice touch to the view.

The service was fantastic, from reception desk to the restaurant. A special thanks to Abbie who made our stay that bit nicer.

The rooms are nice a little old styled - however the view is amazing from the room.

I would definitely stay here again and recommend this hotel to others.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Bexxss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 16, 2014
Dear Bexxss,

Thank you for your review, we are very pleased to see you anniversary celebrations were enjoyable.

Abbie was very happy with her personal mention, she sends a big thank you!

We look forward to your return.

Regards,
Marcus Taylor
General Manager
Beach Club Resort
HAMILTON ISLAND
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (355)
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English first
Barnsley, United Kingdom
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 12, 2014 via mobile

Fantastic start to our holiday whilst waiting for our luggage with 2 other flight full of people, our names were called via the airport communication system. From here we were escorted via luxury minibus whilst a member of the team waited and picked our luggage from the airport. Check in was very good and we were made to feel special a feeling that remained through our stay. All food was excellent breakfast, lunch and evening dinner. It is well documented in earlier posts that the rooms require updating and this is true, however this is recognised by the fact that a refurbishment program is planned for February when the complex closes down. Unfortunately we won't benefit from this. Transport around the island is by golf buggy and the marina is beautiful and very 'Disney' like. The resort lacks adequate quantities of sun beds particularly on the beach, on one occasion we went for lunch in the hotel and our beds were given away by staff although this was quickly rectified. Two negatives, the meal we had at Coca Chu was very poor in terms of quality and service. A set of high rise apartments spoil the ambience of the island to an extent. The Italian restaurant Romanos definitely gets a recommendation.

Stayed January 2014, traveled as a couple
Helpful?
Thank Wilse01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 16, 2014
Dear Wilse01,

Thank you for posting your review on TripAdvisor.

Firstly I am sorry we missed you as you first got off the plane, sometimes if our welcome sign is obscured by people our guests walk to the luggage collection area. I am happy to hear we found you promptly though.

After the amazing run of non-stop sunshine we have had, we did face a sun-bed shortage around the pool and beach. We will have more sun-beds arriving shortly for Beach Club and I know we won’t face this issue again. I am sorry this frustrated you.

Hopefully we see you back on island in the near future.

Regards,
Marcus Taylor
General Manager
Beach Club Resort
HAMILTON ISLAND
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 11, 2014

My fiancé and I decided to pop into Hamilton island as we had only done Hayman Island previously, while the hotel was nice and the beach was ok the island was ideal for families and I wouldn't recommend it for couples. The rooms were noisy and did not have good quality door seals on them (supplied by Raven) and so you could hear everything that was going on everywhere else in the hotel. I am a very light sleeper and so this was a problem for me. The restaurant in the hotel was average, as were the dinner drinks, there was no happy hour that we were made aware of and while this hotel was supposed to be specifically designed for couples it did not feel that way at all. I would definitely recommend trying somewhere else.

Room Tip: Families, definitely recommend it for families
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucy-ang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 13, 2014
Dear lucy-ang,

Thank you for taking the time to share your review, it’s always disappointing to hear when a guests stay with us did not exceed expectations.

Beach Club only caters to guests 18 and over, the vast majority of our guests are couples finding some time to escape together and/or celebrate a life event. We of course also get friends travelling as well as families with adult children. Due to the age of the guests the resort has a very relaxed and quiet feel. I am surprised to hear of your feedback regarding the rooms being noisy as this isn’t something I hear often. My apologies this affected the experience with us.

I do hope we are able to welcome you back again for a memorable Beach Club experience.

Warm regards

Marcus Taylor
General Manager
Beach Club
HAMILTON ISLAND
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melbourne
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 9, 2014

What a perfect way to start the New Year! Beautiful rooms, service, food, pool! Amazing scenery, tropical plants, infinity pool, palm fringed beach!!! Ticks all the boxes, we are going to make it a yearly booking!

Room Tip: All rooms are good, we stayed in an upstairs room as the balcony is a little more private.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarahliz68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 16, 2014
Dear sjebby,

Thank you for your review.

I think you mentioned many of the finest attributes of Beach Club, I’ll add one though...You our guests!!

This would be a terrible place without visitors so thanks for coming and we look forward to your next visit.

Regards,
Marcus Taylor
General Manager
Beach Club Resort
HAMILTON ISLAND
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 5, 2014

We have recently returned home after a seven night stay over New Year at 'Beach Club' on Hamilton Island. What an amazing, relaxing spot! Beach Club never disappoints with it's great location right on Catseye Beach, the refreshing infinity pool, fabulous food whether at breakfast, eating while lazying on the beach or enjoying a romantic dinner - it never disappoints! Thank you to the professional team of chefs, waiters - Jack, waitresses - Bridgette, Danielle, Beth, Zoe and Caitlin, the front desk staff where nothing is too much trouble - thanks for those rides around the island, the housekeeping team who kept our room spotless and well stocked each day and ensured that the extras that we requested each day were always made available. Marcus Taylor, the General Manager who is always visible around this resort, engages and listens to his guests in a personable manner and is hands on around this boutique hotel. He leads a professional team who clearly demonstrate that they enjoy working at Beach Club. This has been our fourth stay on Hamilton Island and will be returning again mid year. We are looking forward to staying again at Beach Club after the new year resort refurbish. A special mention to 'Romanos' Italian Restaurant - great food and great waiter - Bjorn. Thank you Shane for leading a great food establishment. We have tried most of the restaurants, as well as take away options on the island and none disappoint. 'THANK YOU' for another great holiday.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travel_Not_Work
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 12, 2014
Dear Travel_Not_Work ,

Thank you again for posting such a lovely review.

We all enjoy working here very much and enjoy watching our guests enjoy themselves in this lovely environment. The personal mentions are well deserved and it’s so nice to see staff highlighted (all staff are great though!).

We look forward to your next visit.

Regards,
Marcus Taylor
General Manager
Beach Club Resort
HAMILTON ISLAND
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Saint Nom la Breteche
Level 6 Contributor
492 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed January 1, 2014 via mobile

If you do not want to pay the high price at Qualia here is a reasonablh affordable altrbative. Seating right on the sea side with a nice swimming pool near the lounge and the restaurant you will be facing a beautiful bay eather from the balcony of your room or having a drink by the swimming pool. Nothing very fancy in this hotel. The rooms are simply furnished but the bathrooms are fully equiped and in good condition. Facing the sea helps you ignore the ugly buildings that spoil the scenery on tvis side of the island. The restaurant is excellent, sea the review. Breakfast is what might expect but nothing more. Friendly and helpful service to move you around the island as you wish. High prices in the high season.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Francois L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 13, 2014
Dear terrefort44,

Thank you for your review.

As you mentioned all areas of Beach Club take advantage of the lovely views over the Coral Sea. If you are looking out from your room or having breakfast, the uninterrupted views are there to be enjoyed.

The Beach Club is also starting a refurbishment program next month and will truly be a gem on the island.

I hope we are able to welcome you back to gaze away over the beautiful waters again soon.

Regards,
Marcus Taylor
General Manager
Beach Club Resort
HAMILTON ISLAND
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 5 Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 30, 2013

My husband and I just returned from 8 nights over Christmas at the Beach Club. It is hard to fault the hotel - the service and staff are wonderful and very helpful. From driving us around to wherever we wanted to be at the drop of a hat, making sure we had water while down on the beach, to helping me locate my lost credit card - the service was very attentive. This was our first stay in an adults-only hotel and the quietness that this provides will now make it hard for us to stay in a "family friendly" again!
The resort itself has some lovely touches - sunscreen and insect repellent provided in the main lobby, an interesting list of daily cocktails, free water sports which we took full advantage of learning to SUP during our holiday.
It was hard to fault because we had such a great time, however these are a few of my observations for improvement: like others have mentioned, rooms are functional with amazing views but certainly not luxury (>$600/night) - hopefully the upcoming renovations will improve this; the CC surcharge seems unnecessary given nowhere else on the island was passing on any surcharges for purchases; the breakfast and food menus lacked variety and fresher, healthier, lighter options.
Thank you for an amazing holiday - very relaxing and a much needed break!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RK8Coops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton_Island_Aus, General Manager at Beach Club, responded to this review, January 2, 2014
Dear RK8Coops,

Thank you for your review.

The ‘no under 18 policy’ in the resort certainly does add a more relaxed and peaceful feel to Beach Club, I often have people tell me they will stay clear of the family friendly areas after experiencing the difference.

We do get mostly very positive feedback in regards to the breakfast but I have noted a turn towards more healthier and lighter options, I will discuss this with the head chef and see what we can up with shortly and long term.

Hopefully we will see you back for your next break away.

Regards,
Marcus Taylor
General Manager
Beach Club Resort
HAMILTON ISLAND
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach Club

Property: Beach Club
Address: 9 Resort Drive, 4803, Australia
Phone Number:
Location: Australia > Queensland > Whitsunday Islands > Hamilton Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Hamilton Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Beach Club 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
With its absolute beachfront location, the Beach Club offers the ultimate romantic island holiday experience. Set in landscaped gardens, all 57 rooms face directly onto Catseye Beach, each with its own private courtyard or balcony. Exclusive room inclusions / a la carte breakfast daily at the Beach Club restaurant / VIP return Hamilton Island airport / marina to Beach Club transfers / VIP chauffeur service / use of catamarans, paddle skis, windsurfers and snorkeling equipment / use of the gym, spa and sauna / tennis and squash court hire / use of the beach, The Club lounge, pool and restaurant. Note: Beach Club does not cater for persons under the age of 18 years. ... more   less 
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Also Known As:
Beach Club Hotel Hamilton Island
Beach Resort Hamilton Island
Beach Hotel Hamilton Island
Beach Hamilton Island

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