We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, great family holiday !”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Daydream Island Resort & Spa
Ranked #1 of 1 Hotels in Daydream Island
Reviewed January 25, 2014

Family of 5 staying 7 nights January 2014.
Stayed in Coral Reef interconnecting rooms right opposite pool - with pool safety fencing (except neighbours left unlatched - and they were the ones with little kids!) Rooms were very clean and very spacious, beds big and pretty comfy - except pillows were too lumpy for me ! Rooms serviced daily to high standard.
The resort grounds are very well maintained each day. I watched the sunrise most mornings and the gardeners were hard at work at this time - same days kids were swimming at 6.30am!
Kids did the ray feeding ($38each) which they loved - the Living Reef which runs around the resort is fantastic as are the marine staff. We also did Parasailing - ($130 tandem) which was so much fun ! Beware - most of the activities incur a cost - bingo each day @ $10 each - so it is very expensive with older kids who want to do everything !
The non-motorised sports are free and the guys who run the Beach Hut activities are really friendly and helpful. Amazing Race was lots of fun as was snorkelling off Lovers Cove - so many fish - and stingers on our last day due to NE winds.
Food & Drinks - very expensive - which annoyed me! Bar drinks - expensive and hospitality staff were not very friendly! The managers who ran the Waterfalls and the Fishbowl were the exception however - very helpful eventhough they were very busy. The breaky buffet was good each day - kids loved it - lots of variety. We enjoyed the Roast Carvery but were disappointed with the Seafood Buffet. Fishbowl food was good, but bakery service and food very underpar for a Resort.
It really is a lovely place to visit and we had a great and relaxing time. The kids had a ball! The pools are lovely and the swim-up bar was good too. Would return for a few days only due to the expense of a week long stay.

Room Tip: Get a room facing the pool - cooler in the mornings ! Also, refill your water bottles in the gym - t...
See more room tips
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank getawayn0w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,009)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,187 - 1,193 of 2,009 reviews

Reviewed January 24, 2014

My wife and I wanted a lazy weekend so we headed to Daydream Island and had a great time. As the island is mainly focused towards families, we found that okay, but we were a couple and most of the guests had children, but that's what happens when you go holidaying in school holidays, all good though. We found the rooms clean and everything worked except the old style TV which should be upgraded so all of the free to air channel's could be viewed and not just five, bit slow moving on that front, apart from the TV thing the rooms were great, house keeping we're fast and everything tidy. The breakfast, I found a bit of an issue, generally crowded in a smallish cove, I found the food selection repetitive, but the bit issue for us is a lack of Gluten Free understanding, and gluten free bread was not available, we had to ask each morning, then took quite a some time to get, then a lack of understanding you can't put GF bead in a toaster with normal bread to toast, some research into gluten intolerance would be a suggestion to management. Apart from breaky all other food restaurants we found quite good especially Mermaids. The staff, the waiters, barmen, room attendants and reception staff all polite and willing to help. As Daydream is part of paradise, (The Whitsunday Islands) all gardens and lawns were neat and tidy, congratulations to the gardeners. Questions what would I do different next time? Take our own GF bread.
Were drinks expensive? Yes/No the beers, and spirits okay but the cocktails are a little expensive. What about food? Most of the dining selections good, but the seafood buffet I was disappointed, I thought a little over priced for what you get, not a real lot of seafood choice, next time I would go to Mermaid's. The big question....Would I go back to Daydream Is.....? Yes

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PMGALEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaydreamIsland, General Manager at Daydream Island Resort & Spa, responded to this reviewResponded January 25, 2014

Thank you for your feedback regarding your recent stay at Daydream Island Resort and Spa.

Daydream is always looking for ways to improve the experience for our guests, with that I would like to thank you for providing your insight in to an increasing issue of guest with food allergies and special needs. For any future guest who reads this response we simply ask that you make contact with either the Guest Service Managers, the Executive Chef or the Food & Beverage Manager all of which will do their upmost to accommodate the guest needs.

It is pleasing to see that you would come back to Daydream and we certainly look forward to seeing you soon.

Kind regards
Warren McCorriston
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

We stayed over Xmas for 6 nights with a 5 year old and a 2 year old. They both had a great time and the 5 year is planning our next trip there. The service and food was great .
To the people who want to complain i can say that you need to get out of he uptite mode and enjoy the place for what is was meant to be, we witnessed the same couple complain numberous time and i felt embarressed for them as it was just not needed. The place may need updating but we loved it. We used the skipper club and the spa , we even took water and deserts to our room and it was never a problem

Room Tip: we have a family ocean balcony and it was great
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dave T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2014

Summary: DO NOT stay at this resort. Stay in Airlie beach and do a day trip for $64 return! We stayed 7 nights costing £2,300 for room only, then the food on top was $1,743.89 AUD!!!

As there is only 1 resort on this island, you pay. It's a beautiful little island in paradise but staying there you will be exploited.

Most tours from the mainland and an hourly boat go here so it would make much better sense to just visit.

So what went wrong? Remembering we were paying 5 star prices.

First day the salad served in Mermaids restaurant was rotten. When highlighted to the staff and manager, they just agreed with no offer of remedy.

Then for dinner we thought we would splash out on their signature seafood platter. It was AWFUL. Gone off oysters (I was later told by staff they bulk open them and leave them out rather than freshly opening them on demand). Generally a very poor meal.

The service was slow and generally pretty rude. Only one waiter was very cheerful and helpful.

We couldn't believe that the coffee shop was only available until 1pm, there was no fresh juice on the island and all the shops and facilities at the South end closed at 4pm.

The bakery was the first for me, it didn't sell bread!!! The was no facility to buy fresh fruit or veg. I had to return to the mainland to stock up on fruit to feed my 4 year old.

The whole place is geared to you eating what they provide, when they want to serve you, e.g. Meal time slots. Miss the time slot, go hungry. This is just not acceptable for a family holiday with young children.

Nowhere could you find anyone who could make a Mojito, apparently no mint.

There was no internet in the rooms and even though they advertise as a business centre the internet was so slow it was unusable and had so much restriction I couldn't pick up business email or visit my company web control panel. Again, useless for trying to keep an eye on business or my internet security cameras while away.

Some evenings there was only one restaurant open, on a rotation. Having already had a very poor experience at Mermaids restaurant we sadly preferred to go hungry.

Another real annoyance was so many 'in training' staff that didn't have a clue about anything, opening times, rules etc. This just meant waiting around until they found out from someone else. We were continually given the wrong information about services, prices and opening times.

Most of them came across as not enjoying working there with false smiles. The only guy who was really helpful and happy was Ray on reception.

The Spa closed daily at 4.30pm and my massage was carried out in a sun drenched, noisy room.

The restaurant breakfast food wasn't fresh, only on Christmas day did they appear to make an effort when the food was much better and fresh, although it was a regular occurrence for popular options to run out and there were often unnecessary queues.

From my photos you can see the room looked like a 1960s old fashioned holiday resort that hasn't been updated and it was dirty. Not terrible if paying for 2 star but for the premium price this is unacceptable.

I wanted to book Hayman Island, I'm so disappointed I didn't.

This resort looked fantastic from the web site and the advertising makes it look like paradise. It's in paradise but should be marketed, "Butlins in paradise".

Everything is geared to cost, even the water was around £5.00 per bottle!

I spoke with the management when I was there and although they made a small attempt there is just too much to fix. The main things being:

1. As customers have no choice but to eat on the island, make sure the food is fresh.
2. Keep everything open until 9-10pm, 'on an island with nothing to do!'
3. Serve fresh fruit and juice throughout the day
4. Sort the internet out

Finally, it was great looking out of the unit across the grass but dare to step out and you'll find Kangaroo pooh all over the lawns!!!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Rikuwatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

We did a daytrip to Daydream Island recently as part of our holiday to Airlie Beach so unable to comment on quality of accommodation. The bakery was quite reasonably priced (and delicious cakes) however service quite slow. We went to Mermaids for lunch, What a disappointment! Drinks and meals took a while to come out (it didn't seem that busy) not to mention the meals were just warm. No-one came around to ask how our meal was or to take further drink orders. We went up to pay and lucky I checked the bill as were provided the wrong one, the gentleman serving us had ;manager; on his tag however he did not seem very happy to be there.

The living reef was great to see and plenty of pools to swim in.

With this experience, I would never contemplate a holiday to Daydream Island as half a day there was enough.

  • Stayed: January 2014, traveled as a couple
    • Cleanliness
    • Service
2  Thank Megan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaydreamIsland, General Manager at Daydream Island Resort & Spa, responded to this reviewResponded January 25, 2014

Thank you for your feedback regarding your recent stay at Daydream Island Resort and Spa.

It is disappointing to read your review of Daydream Island; and in particular that the Manager at Mermaids “did not seem happy to be there”. I have discussed your feedback with the Restaurant Manager; in that conversation he passed on to me that if for any reason he seem un-happy, it would most definitely be, that at the time he may have been struggling to provide adequate service to all his guests.
Daydream is always looking for ways to improve the experience for our guests and as such a review of the staffing levels needed to provide the level of service we aim is being undertaken.
Whilst you indicate that you would never contemplate a holiday at Daydream we do hope you reconsider and we have the opportunity to show that your few hours on Daydream as a day guest is not representative of the holiday experience.

Kind regards
Warren Mccorriston
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2014

The island itself is beautiful with nice beaches, pools and gardens. My last visit was over 20 years ago, yet the resort itself still seemed trapped in an eighties time warp. Fiberglass dolphins and decor a little kitch and dated. Got a reasonable standby deal from Airlie Beach which included return ferry transfers. Transfers could not be swapped or upgraded to Hamilton Island as that's where we were flying home from. Additional charge of $48 pp. Food and Beverage service extremely slow, expensive and average in taste and presentation. Bottled water $6, ridiculously overpriced. Limited options for eating as food outlets operate on alternate days/nights. Snorkeling gear is hired at a daily rate of $25 pp, and in extremely poor condition. Mask leaked, broken snorkel and torn stinger suits ( which are compulsory for snorkeling). On a more positive note, most staff were friendly and helpful and the resort had a nice laid back feel. It's easy to get around and even though it was school holidays it wasn't overcrowded. Pools are nice and clean and the water clear and cold. Overall we had a pleasant stay however there was certainly no "wow" factor. The resort feels tired, run down and in need of some love and attention. Undecided if I'll return...

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank -itchee-feet-70-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

This was our 4th trip back to Daydream Island. As usual all the staff were friendly and helpful. Great place for family holidays with plenty of free activities for all the family. The Living Reef is a wonderful sight and the staff there were knowledgeable and ready to answer any question. We stayed in a Garden balcony room right next to the one of the many pools and found it to be very comfortable. Food sizes were reasonable and given that we were there in the peak of School holidays and the resort was packed, the wait time was quite short. We will definitely return again soon.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rachael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Daydream Island
11.4 mi away
Whitsunday Apartments Hamilton Island
9.8 mi away
Palm Bay Resort Whitsundays
Palm Bay Resort Whitsundays
#1 of 1 in Long Island
296 reviews
11.3 mi away
Reef View Hotel
Reef View Hotel
#5 of 5 in Hamilton Island
2,490 reviews
Show Prices
Show Prices
Show Prices
11.1 mi away
Palm Bungalows
Palm Bungalows
#4 of 5 in Hamilton Island
587 reviews
2.9 mi away
Coral Point Lodge
Coral Point Lodge
#1 of 1 in Shute Harbour
59 reviews
11.2 mi away
Beach Club
Beach Club
#2 of 5 in Hamilton Island
1,180 reviews
Show Prices
Show Prices
Show Prices

Been to Daydream Island Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Daydream Island Resort & Spa

Address: 4740, Australia
Location: Australia > Queensland > Whitsunday Islands > Daydream Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Daydream Island
Price Range: $221 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Daydream Island Resort & Spa 3.5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Travelocity, Orbitz, Hotwire, getaroom.com, Cancelon, Evoline ltd and TripOnline SA so you can book your Daydream Island Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Daydream Island Resort And Spa
Daydream Island Hotel Daydream Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing