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“We will go back”

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Daydream Island Resort & Spa
Ranked #1 of 1 Hotels in Daydream Island
QLD
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“We will go back”
Reviewed December 8, 2013

We had a wonderful long weekend at Daydream, we stayed in a garden balcony room which had direct access to the pools, just my partner, my almost 2 year old and I.
I had been to daydream before 5 years ago on a day trip and must say I remember thinking then it was a bit dated, and unfortunately the resort still is, the rooms need a refurb, but in the current financial climate and the fact I read the place is for sale explains why it's looking a bit tired, that said the grounds are maintained to a fantastic standard and the gardens are stunning, the place just needs new decor and furniture!
The living reef is stunning and my little girl loved seeing Nemo everytime we walked by, the beaches are amazing and the weather was great.
We enjoyed the breakfast each morning and couldn't fault it. We dined in Mermaids one night and the food was 5 star. Was not keen on The Fishbowl restaurant, it's horrible design to sit in and scary fake pirates everywhere, no need!
The pool bar Splashes was super busy on the Saturday during the day, it was a bit gross with heaps of blokes standing in it getting drunk and smoking, surely they should ban smoking in the pool! Gross.
We loved the wild fish feed and the movie night under the stars.
My 2 year old had such a great time and I think all kids would, that said you would need a fair bit of coin on you if you took a family of 5, we were watching our $$$ and still spent about $200 a day and that's with out any trips, just a couple of drinks and food.
Maybe they should look at getting a some all inclusive package going?
Any way if the food was a touch better and the place had some $$$ spent on it, it will be world class and we will go back!

Room Tip: Coral garden room was great location
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  • Stayed December 2013, traveled with family
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1 Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Melbourne, Australia
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed December 8, 2013

Food. It's what people look forward to and talk about on holidays. It's what people ask about when you get home. People plan the country, city, town and the hotel based on food and the proximity to good food.
As a resort island, there are no options other than what the hotel decides to dish up. It's time to sack all the kitchen staff, look into new suppliers and methods of obtaining fresh supplies and a complete review of the menu.
Those creating the menu have no idea how to cook for those with special requirements. I'm not talking about anything extreme, even simple things like lactose free, gluten free or just vegetarian seems to elude the chefs of daydream.
Breakfast - no cheeses. The cook would make sunny side up (only) but not cook them properly so some of the whites were still clear - very dangerous on an island with no doctor!
The boiled eggs are pot luck - about half are not hard boiled and you'll get an unpalatable in-between instead.
The fruits were often off. A selection of fruits (tinned) would be rehashed and put out meal after meal and day after day. Each day something new was rancid. The first day it was the apricots and berries, the next it was the pears and so on. Maybe they should put less out and top up fresh if the need but always bring out fresh produce each day - no rehashing.
I'm not sure the chefs properly date mark each pot, bowl and container in the kitchen.

No Room Service - and this is meant to be 4.5 stars??

Awful coffee - again 4.5 stars and poor coffee? Those auto machines are hideous.

At Mermaids there were lots of staff but very little service...they seemed more interested in chatting than serving.

Massively, rediculously and incredibly overpriced. With no where to go I guess they figure they've got you so you're forced to eat the bad food. If your vegetarian you still have to pay the $49 buffet fee but you can only find 2 out of the 25 items that you can eat!

The resort is great but is massively let down by the food. If they can fix that, it's a winner.

Room Tip: Garden suit with balcony was great. No room service. I did not try the day spa.
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  • Stayed December 2013, traveled as a couple
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3 Thank Nathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 7, 2013

Stayed there with my partner for the one night. I must say the room was ordinary and outdated... There was a off putting smell as we walked into the room. You can tell the beds were very cheap as they were hard as nails - The rooms need to be refurbished in my opinion. The staff were lovely and nothing was a problem.

It is also quiet noisy. If your looking for peace and tranquility -I wouldn't suggest this place.

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank Ronaele1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Daydream Island hotels

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Corpus Christi, Texas
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 7, 2013

We were at loose ends in Airlie Beach, and one of the staff on our boat extolled this place, so we got a one night stay before flying back to Sydney. The setting is wonderful; there is a reef right off the point, and a man made reef cuts through the resort. You can sit next to it and watch the rays and the sharks and everything else to your hearts content. They feed the rays several times a day, and kids can take a turn petting them and feeding them. Several lovely pools, one with a swim up bar(which was the reason our source liked this place). The staff was great, especially the water sports guys. Rooms were fine, beds comfortable, and we had an ocean view without the price. We ate at Mermaids, which was good for one night, although I suspect I'd get tired of the food if I stayed longer than a few days. All in all, a very nice place to spend a few days.

Room Tip: We actually went on standby , and our room was fine. Very large, ocean view, and Wallaby view too.
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  • Stayed December 2013, traveled with family
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Helpful?
1 Thank gardengoddess54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosa
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 4, 2013

The Good, the Bad and the Ugly:
Good : It's the Whitsundays, the staff, the rain forest walk.
Bad : The rooms, esp bedding and towels and the furnishings.
Ugly : The Kim il-Sung / Cell block "H" corridors

The repulsive : The stench of sewage at about 4:00am (Both nights we stayed).

The wacko : It was raining and a bit cool so we went to the main bar and the (wonderful) staff organised an impromptu trivia competition. As there was little else to do we thought ok, then the killer blow - it was $10 (not sure each or per team), the first prize was some cheap plonk. Not even a fat man in Coolum would stoop that low.

We pre-paid 3 nights and tried within 30 mins to cancel, unfortunately we could only get out of the last day, they obviously a highly refined cancellation policy - for good reason. When the boat took us back to the mainland it was like Escape from Alcatraz !

Is this the worst resort in Australia - probably.

PS We were advised to book this 'idyllic' resort by Airlie Beach Tourism, being new to the area we took their advice - be warned if you do the same.

Stayed Dec 2013.

  • Stayed December 2013, traveled as a couple
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Helpful?
4 Thank Edwin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 4, 2013

I have stayed on daydream about twelve times over the past 14 years. Its an amazng place so much to offer and the service has always been excellent staff always go to great lengths to make your stay enjoyable. The day spa is excellent. This trip my boys and i did archery, jet sking, paddle boarding, snorkeling went on banana ride, played mimi golf? Watched movies on the beach, played bingo, trivia . fed and held the bamboo sharks fed the sting rays. i did yoga class on the beach and spent a few hours treating myself to a massage in the day spa. At night be serenaded by the bali boys. The island has so much to offer without having to leave the island it is a taste of the whitsundays with everthing there. Its a place where you can get away to relax or to join in the activities of fun. You have to experience this paradise and the magic of my favorite place in the world. when i leave i always feel revived and happy i am plannimg my next trip for february next year. i have the daydream addiction!!

  • Stayed November 2013
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Helpful?
2 Thank cindykionakobie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 3, 2013

We have just returned from a 6 night stay on Daydream Island, and although we had a nice time, we were very disappointed with the resort overall due to a few issues:
1. Lack of food options - the only place with decent food was Mermaids. Avoid the Waterfalls restaurant Sunday night Carvery - we were more annoyed at the fact the food was terrible than having paid $49pp for a lousy meal.
2. The included daily breakfast was very average - the fruit was not fresh, the cereal and toast was cheap quality, and the scrambled eggs were revolting (powered eggs?). The pancake machine was a joke - it broke down every morning and had a long queue waiting, too artificial.
3. The resort is tired and grubby - it needs updating, I believe it struggles to achieve a 4* rating. The beds were lumpy, the towels were old, bathrooms lack sparkle, etc.
4. No air conditioning in the main lobby - I know it is a very large area to cool, but it was very uncomfortable eating breakfast at 9am, humid and a bit smelly from the Living Reef.
5. Mosquitos - I know this isn't really the resorts fault, but my husband and the kids were bitten alive (10-15 bites each) Not fun!
Having said that, the location is gorgeous, the pools are great and well cared for (very clean and warm), and the staff were very friendly (although most are travellers and are not particularly attentive / average service).
We had a "nice enough time" - but this is not really good enough for our annual family holiday!
We will not be going back, will look at options on Hamilton Island or go back to Port Douglas/Palm Cove instead. I can see why so many people go overseas - we will do the same once the kids are older and can cope with longer flights.
It is NOT good value for money here.
Bring your own DVD player and discs ($20 per night to hire)!!

Room Tip: Rooms on the lower levels have direct access to the pools via a small courtyard.
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  • Stayed November 2013, traveled with family
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Helpful?
3 Thank KARGSTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Daydream Island Resort & Spa

Property: Daydream Island Resort & Spa
Address: 4740, Australia
Phone Number:
Location: Australia > Queensland > Whitsunday Islands > Daydream Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Daydream Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Daydream Island Resort & Spa 4.5*
Number of rooms: 289
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Also Known As:
Daydream Island Resort And Spa
Daydream Island Hotel Daydream Island

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