I could literally write a six-page essay on how bad my experience was here, but I'll try to be succinct and give only the bullet points.
-The first day my family arrived, the water system had broken down so we could not shower or use the sink.
-Our room was not air-conditioned.
-The food was inedible, a sentiment the rest of the guests obviously shared. Fresh fruit was a prized possession and people would hover around the buffet waiting for more to come. We eventually learned to look for items that had been frozen already prepared (what you would buy in the frozen section of a grocery store).
-The staff are college students who move about with bloodshot eyes from partying the night before. You can tell they have no interest in providing a high caliber of customer service.
-The glass bottom boat was broken, and I suspect it has been that way for some time.
-You eventually learn to fall asleep to the cawing of over 100k birds.
-If you avoid getting bird feces on you, consider yourself lucky.
-The only positive was the incredible reef.
I could go on, but I hope I've made my point. I strongly encourage you to spend your money elsewhere. This is a place that takes "coasting by" to new extremes.
- Official Description (provided by the hotel):
- Heron Island is a true coral cay right on the World Heritage Listed Great Barrier Reef of Australia. Here you swim off the beach to an endless garden of coral. Activities include guided island and reef walks, semi-submersible cruises, bird watching and beach picnics, plus a Kids program. Voyages Heron Island is famous around the world for its scuba diving and snorkeling. ... more less
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- Also Known As:
- Heron Island Hotel Heron Island