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“Australian "Dream-Time"”

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Green Island Resort
Ranked #1 of 1 Hotels in Green Island
Certificate of Excellence
Chicago, Illinois
Level Contributor
186 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Australian "Dream-Time"”
Reviewed January 19, 2014

Our ferry was met by Sandy, who did a great job explaining everything about the resort to us while our luggage was offloaded and moved from the pier directly to our accommodations. We were fortunate to stay in Reef Suite 10, beautifully decorated with floors and doors in rich burled woods and windows with plantation-style shutters. Two steps separated the sitting area from the bedroom/bath area. There was a wooden patio accessed by sliding glass doors from the sitting area and it had the most magnificent views of tropical plants. The suite had all the amenities expected of a 5 star resort including excellent bedding, shower and soaking tub and cotton bathrobes that were just the ticket for relaxing in the evening. There was an in-room coffee/tea maker and a mini-bar that offered items at the same prices as one would pay anywhere in the resort…how’s that for a novel idea? No feeling of being ripped-off when selecting a cold beer or Diet Coke! Here are some included extras that we did not expect, but appreciated. Use of Lycra suits (to protect against possible jellyfish stings), snorkeling equipment, fish-feeding, a get-together each evening before dinner with complimentary sparkling wine/juices/beer/wine and light snacks, history walks, nature walks and even stargazing on clear nights. In our case, these were led by Rob, a delightful young man who filled our minds with the island’s history and wildlife. It is true what other reviewers have said about the boatloads of day tourists that arrive every morning; however there is a guest-only pool and sections on the beach where guests have access to beach chairs and umbrellas at no charge. We did not find this to be a problem; we just used those “guest-only” facilities during the mad rush, and then thanked our lucky stars that we got to stay on the island as we watched the last ferry return to Cairns. The other pleasant surprise is that there is a self-service laundry for washing the salt out of swimsuits at end of stay. Our rate included the breakfast buffet and it always had a nice variety to choose from. We ate lunch at the Canopy Grill every day and while we can highly recommend the Aussie Steak sandwich and the Bacon Cheeseburgers, the Grilled Fish Burgers were very disappointing. Service at the Pool Bar for cold beers was especially friendly. My husband and I enjoyed massages at Oiled, where they charge by the minute so one can request any combination of massages (reflexology, hot stone, Swedish, deep tissue, etc.) during the minutes purchased. We can also recommend the 15 minute Helicopter Tour (ask for pilot Ian, he is the best!) We know that season and weather influences perception. Our stay In January provided overcast skies and choppy waters, so snorkeling from the beach or on the Great Adventures Pontoon was not the best. The evening rains only enhanced our stay; we loved hearing the rainfall and seeing all the plants bathed in rainwater. When it was time to leave, the departure process was equally as well-organized as the arrival process. This was a long-awaited stay on a Great Barrier Reef Island and we are happy we chose Green Island. It was truly our “dream-time” in Australia.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
3 Thank justmyopinion1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QSGA, Public Relations Manager at Green Island Resort, responded to this review, February 27, 2014
I'm a big fan of the bacon cheeseburgers as well - just don't tell my cardiologist:)

What a fantastic review justmyopinion1957, thank you for your kind words and for taking the time to go into so much detail.

Hope we get to see you again - this time hopefully the weather will be a little less 'Windy City' and a little more normal Green Island style:) !
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English first
Wells, United Kingdom
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed January 14, 2014

Stayed on here over the New Year, we had a reef room, it was excellent and everything you would expect from quality accommodation, the staff were welcoming, friendly and couldn't do enough to make your stay relaxing. The breakfasts and restaurant food delicious but after dinner there is very little to do, but the nature walk is a must.

The Island is lovely and situated on the barrier reef so we could snorkel off the beach with turtles, parrot fish, reef sharks in crystal blue waters and it was very safe. But from 9am the island is swamped by the day trippers, so its very noisy and crowded but at 4.30pm they disappear and the island becomes relaxing and quiet. The hotel does provide a small swimming pool and day room which is exclusive to those staying on the island, but if you wish to eat or drink then you have to put up with the hoards of visitors.

My only real criticism would be that when you do the excursions that are included in your package you are treated like one of the day trippers, you stand in a very long queue in the hot sunshine with the hoards

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank AndreaK2107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 5, 2014 via mobile

We visited the resort as part of our honeymoon - transfers via catamaran from Cairns we easy to arrange and were well dealt with by staff port-side. Nice welcome on the island, although the hoards of day trippers may put some off. You only really get peace and quiet after 16:30! Having said that, the staff are excellent: efficient and friendly. We had some problems due to other guests misbehaviour, which the resort handled excellently and assured is that it was an anomaly, which is probably the case. There is enough to do on the island to keep you busy for a few days, with excursions and snorkelling (which was fun). We also made use of the beach craft and all of this was perfect. The resort pool is nice but there is a plague of annoying birds that will fly up and steal chips from your hands! A bit strange really but not a deal breaker - chips are bad for you anyway. The in house restaurant is a good quality if expensive, but there isn't much choice when on the island so it certainly pays to be aware of this before you book.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank bezukhov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 1, 2014 via mobile

Green Island is situated in a truly beautiful location, perfect for a short trip, snorkelling or spending a couple of days relaxing on the white sandy beach, enjoying the warm crystal clear water. But not for stays longer than 3/4 days. The day tourist boats arrive in droves between 9am - 4pm daily, & the island is taken over by thousands of day trippers. The best time of day is first thing in the morning before they arrive (we were up by 6.30-7am), and after 4pm when peace & tranquility return. The fish feeding & complimentary aperitifs on the beach, watching the sun setting as you socialise, was a great idea. The staff are helpful & friendly. Service is good but could be polished; it's clear the wait staff were backpackers and not hospitality professionals. The restaurant offers a range of good food & the breakfast buffet offers a pretty good selection to suit most tastes. We discovered that staying longer than a four night stay you run out of dinner menu options. Unfortunately due to the mass tourism here, the beaches are not the cleanest. There are cigarette butts, bottle tops, plastics, abandoned flip flops/thongs, tissues & little pieces of glass on the main beaches. The restaurant areas are full of birds hovering around in the hope of a feed, they jump on dinner tables & chirp around the restaurant both inside & outside. On one occasion I witnessed a gentleman leaving his table for two minutes & two birds enjoyed the breakfast from his plate. On another occasion I returned to my table with added bird droppings. The lack of cleanliness & hygiene in the restaurant & on the beach sadly spoilt the resort. Overall, Green Island is a great location with some good activities on offer, and could improve by tackling the wildlife pest problem, cleaning the beaches & sourcing experienced hospitality professionals.

Stayed November 2013
Helpful?
1 Thank Caroline E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New South Wales, Australia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 4, 2013 via mobile

The Green Island Resort has made such an effort to ensure that the hotel guests are very well looked after as a boat load of tourists arrive and can be noisy. The prices are fair for everything on the island and the restaurant serves great food. It's also great to see the staff organising fish feeding and other various activities to keep people amused. The crocodile park us awesome, I kept going back for the feeding shows! They have the largest living croc in captivity.
Snorkelling and following turtles around the island is fantastic. Finally Carolina makes great cocktails!
It's very hard to fault green island resort. Ill be recommending it to everyone. Thanks heaps.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Harry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nth Qld
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 1, 2013

This is our 5th visit to the island and it wont be our last when you arrive on Green Island the weight is lifted from the shoulders as this is gods country the staff the resort everything is is second to none keep up the great work

Room Tip: When offered a stinger suite wear as it will protector you from the stingers and also the sun ENJOY!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nqgrunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green_Island_Resort, Public Relations Manager at Green Island Resort, responded to this review, December 3, 2013
Hi Nqgrunt, thank you so much for your review and thanks for coming back a 5th time! We must be doing something right:).

Hope we get to see you again for a 6th time very soon.

(p.s. Go Cowboys!!)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
Reviewed November 27, 2013 via mobile

An amazing retreat. The room was spacious and luxurious, and the staff were very attentive and accommodating. The island itself is post card perfect.

Yes there are tourists and the pier end of the island is very busy between about 1pm and 4pm but it is easy to escape into the tranquility of the resort, find a patch of beach all to yourselves, or go snorkelling because the water is usually not crowded.

Had a fantastic time.

Stayed November 2013, traveled as a couple
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Island Resort

Property: Green Island Resort
Address: Green Island, Great Barrier Reef, Green Island, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Green Island
Amenities:
Bar / Lounge Beach Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Green Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Green Island Resort 4*
Number of rooms: 46
Official Description (provided by the hotel):
Located 27 km across the Coral Sea from Cairns in Tropical North Queensland, Green Island Resort is luxury on the Great Barrier Reef. With just 46 suites nestled amongst the rainforest and secluded from the day visitor facilities, this world-class eco-sensitive resort offers a unique blend of luxurious accommodation, first class service and unparalleled access to the Great Barrier Reef. ... more   less 
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Also Known As:
Green Island Hotel Cairns

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