We booked several rooms for our group and the rooms were all in fairly good shape and of a good size.
The beds were tolerable, there was ample room for luggage, the A/C worked, bathrooms were of a good size and properly cleaned.
The small kitchenette in the standard rooms is helpful.
The rooms have good sized balconies.
The resort itself is in a beautiful location, is well laid out, fairly peaceful and has several pools and restaurants.
The restaurants are very pricey and the line-ups at the Sand Bar can get very long.
There are many hiking paths meandering around the hills, all of which are worth the time and effort, and the beaches are very clean.
The ranger guided resort tours are hit and miss. We took most of the resort tours and found the rangers at the jetty hut to be pretty lazy and not very knowledgeable. Most of the Aussies in our groups knew more about the local fisheries and wildlife than these "rangers". However, the rangers working from the resort proper were more informed and seemed to have a bit more enthusiasm for their job.
Staying at the resort is a better option than coming from the mainland for tours as you will have a good head start on the other tours. For example, we had Lake Mackenzie to ourselves for at least an hour before others began arriving.
The staff were generally pleasant although overworked. I would have to say the resort is understaffed and to this end I would suggest using the express check out. The lines at the front desk were very long each time we passed. Using this service, we had only to drop our keys and a suggestion paper in the box and were on our way. Our bill was emailed and only had a few questionable charges which were quickly sorted out via email.
- Official Description (provided by the hotel):
- Nestled in the bush overlooking the calm waters of the Great Sandy Strait, this award-winning ecotourism resort on World Heritage-listed Fraser Island is the perfect base to explore the world's largest sand island. The resort incorporates the 152-room Mercure Kingfisher Bay Hotel, self-contained two and three bedroom villas and houses, and a 174-bed Wilderness Lodge for groups. Resort Rangers also guide a variety of four-wheel-drive coach tours or personalised tours of the island. Access to Fraser Island is by ferry only. ... more less
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- Also Known As:
- Mercure Kingfisher Bay Resort Fraser Island
- Kingfisher Bay Hotel Fraser Island
- Kingfisher Bay Fraser Island