We stayed at Fitzroy Island April 16 to 20. It was my husband and myself (early 30's) and my parents (mid 50's).,
We were up in Carins for a function and wanted an island resort a short ride away so Fitzroy Island was selected as the boat leaves from the main Carins pier and is only an hour boat ride.
We had booked a two bedroom apartment, but when we arrived were put in two single rooms. When we asked at the desk we were told what we had were considered "apartments" and if we wanted interconnecting rooms we would have to pay for an upgrade. Our room had a queen size bed (comprised of two single beds joined up), one lounge chair, one desk chair and a mini writing desk and an ensuite bathroom. In my opinion a fine "standard room" but definitely not a studio apartment. Our rooms looked onto the undercover walk way. No view of the water, the bush or the pool. This made the room very dark as you had to either keep your curtains closed or have everyone who walked past be able to see into the room. The shower was lovely - great water pressure and decent towels and ammenties. Room had a kettle and tea and coffee provisions and wine glasses and a mini fridge. Our TV stopped working on the 2nd day and they sent a repair man down within a couple of hours to replace it which was good. The rooms smelt mouldy, but this may just be a "tropics" thing where nothing is ever fully dry.
Black out curtains in the rooms worked well and allowed a decent sleep in.
The Pool has recently been completely resurfaced and is clean and looks great. There are enough sunloungers around the pool to keep everyone happy, however you have to walk from your room, past the pool and pool bar to the front desk to get pool towels, then traipse back to the pool. Pool bar only seemed to open for 1-2 hours per day. No snacks were available from the pool bar and there was no waiter service. You had to either swim up to the bar - which some people loved or leave the fenced off pool area and go to the pool bar from the outside.
Breakfast was fine. Cooked breakfast was cooked to order and brought out, continental was serve yourself. Waitress couldn't be bothered to restock anything - had to ask for teaspoons 3 days in a row as there was none set out with tea and coffee. Tea and coffee was get up and serve yourself from an urn or pay extra in addition to the $23.50 if you wanted "real" coffee brought to you. Dinner menu was limited to only 4-5 choices for main and 2 entrees plus bread and 3 desserts. Menu had one of the mains change each day we were there and the other dishes remained the same. The food we ordered was hit and miss. Some of the fish was lovely, pasta and risotto meals were small for a main. None of the mains had many vegies with them... we all were hungry after tea and are not big eaters.
Again biggest issue was the waitress who couldn't be bothered to make sure she brought the right drinks, know who ordered what, answer questions etc. Two of the male drink waiters were very helpful and friendly and it was a welcome change.
Foxy's is the "pub" which was only open from 12-5pm on the days we were there. Decent selection and prices of pub meals for lunch. Happy hour saw $3 discount off the $15 cocktails. There is a small shop next to Foxy's that has cold drinks, chips and lollies, ice creams and a small range of toiletries and some grocery items (bread, two minute noodles, tinned goods etc.)
When we arrived it had rained for the past week in Cairns so all Scuba and snorkling tours were cancelled. This is something to watch out for, as apart from laying by the pool, hiring canoes or walking the many walking trails.
The video game room is quite outdated, you need to "hire"bats for the table tennis table and all water sports equipment must be hired from the boat shed or the dive shop - both of which are independent of the resort so no charges can be charged back to your room.
There is no wifi or internet available through the resort and they told us there was no access anywhere on the island. We later found access available through the very helpful man in the dive shop.
There is a large cinema upstairs which played movies 3 times a day for free.
The island was very quiet whilst we were there and staff told us only 23 of the rooms were currently open and operating as the new owners were still making repairs and modifications to the other rooms.
For the price paid the service and facilities is below what I would expect.
No room service available
No spa or massage services on the island
- Official Description (provided by the hotel):
- Fitzroy Island is a tropical paradise of rainforest and coral beaches within the calm sheltered waters of the Great Barrier Reef Marine Park. The walking tracks through the rainforest, up to the summit and to the lighthouse offer a fabulous view over the Great Barrier Reef. Located only 29 km off the coast of Cairns, the island is a listed National Park and has only one resort. Just 45 minutes by boat, Fitzroy Island Resort offers guests the opportunity to intimately discover the magic and diversity of the Great Barrier Reef from land and sea, making it the perfect accessible base for snorkeling, diving and exploring the reef and rainforest. Ferry transfers to and from Fitzroy Island depart daily and tickets can be pre-booked from Fitzroy Island Resort. The affordable 4 star Resort offers a range of contemporary accommodation including Suites, Beach Cabins and Studios. The resort facilities include a contemporary restaurant, large pool with swim up bar, dive store, indoor cinema, Foxy’s bar and a general store. Discover the vibrant corals and marine life, forest birds, butterflies and the startling white sulphur-crested cockatoos. Create memories to last a lifetime. Pure tropical island magic…. Activities include:- Dive School- Aqua Jets- Mini submarines- Glass bottom sea kayaks- Kayaking- Snorkeling. ... more less
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- Also Known As:
- Fitzroy Island Hotel Fitzroy Island