We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“just ok since new ownership”

The Balcony Restaurant
Ranked #10 of 366 Restaurants in Townsville
Certificate of Excellence
Price range: $9 - $22
Cuisines: Cafe, Australian, International
More restaurant details
Restaurant details
Good for: Special occasions, Kids, Local cuisine, Business meetings, Families with children, Large groups
Dining options: Lunch, Breakfast, Brunch, Delivery, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wine and Beer
Description: OPEN 7 days, The Balcony Restaurant is located upstairs at number 287 Flinders Street Townsville City. The heritage building has been the home of the Balcony Restaurant for over 25 years. The timber staircase takes you on and upwards to the quirky space above that ensures a unique and memorable experience unmatched in Townsville. Nestled high above, the Balcony Restaurant permeates a relaxed and pleasant ambiance where you can escape the hustle and bustle of below. Escape to the bliss of the Balcony's charm where you can enjoy the delicious food, the great coffee, an icy cold beverage, good music and let our happy staff take care of you. Open 7 days Monday & Tuesday 9am till 2pm. Wednesday to Sunday 7.30am till 2pm
Townsville, Australia
Level Contributor
57 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“just ok since new ownership”
3 of 5 bubbles Reviewed January 6, 2013

The standard has dropped off a little since it changed owners last year, but the food in-particular the eggs benny are still great, the coffee has always been so so, the service hasn't been that great recently either, maybe they were understaffed the last time I went but the chick was flustered with sweat dropping off her trying to serve everyone and the place wasn't really that busy! plus as expected our order was stuffed up. they're closed mondays and breakfast cuts off at 1130 but they do have a couple of breakfast items on offer after 1130 like the eggs benny.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank dj_loz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

179 reviews from our community

Visitor rating
    93
    62
    15
    6
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Rude waitress”
1 of 5 bubbles Reviewed December 28, 2012 via mobile

The waitress we had was so rude, we were accused of sending a coffee back and complaining, that we did not but 3 staff rudely asked us what our problem was with coffee after 45 minutes of accusations & no applogy we finally got our coffee. Ten minutes later we got our food it was poor.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Kingf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
55 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Nothing special”
3 of 5 bubbles Reviewed December 14, 2012

We went there for breakfast there on a weekday, the service was exceptional but the food was nothing special. We all ordered different things, however we felt the same way. The food was drab and boring, the menu was uninspiring and overpriced compared to others in town. Wouldn't recommend this place with the other options for breakfast.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank LindseyErin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Waste of time and money”
1 of 5 bubbles Reviewed December 9, 2012

On my 30th Birthday my husband did some research to find a nice restraunt in Townsville. We waited one and a half hours for food to arrive after ordering. Could not make a simple coke and rum, recieved it in two seperate glasses. At a table of 6, we could hardly hear each other. And to top the night off the waitress bought my cake over singing happy birthday and everyone stopped singing half way through because the candles were not lit! I seriously had to laugh, but I do believe they will have the last one with our $400.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank CaRl3y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
94 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Fantastic breakfast”
4 of 5 bubbles Reviewed December 8, 2012 via mobile

We haven't actually had a meal at this restaurant since previous owners. We decided on this lazy Sunday morning to eat here again & see what had change. We were not disappointed. Thankfully, the decor had changed, instead of the horribly garish, large paintings of large woman baring breasts, only subdued inoffensive pictures of scenery etc were on the freshly painted walls. Now, I should say, I like any art, but the prior could hardly be called art & as we were very frequent diners & the said paintings were for sale, we'll let's just say, they never sold. Anyhoo, getting back to the food. I had French toast, in a word, excellent, my husband wanted their classic BLT which wasn't on the menu, but the chef obliged & my husband said it was delicious. This restaurant can get loud around 9am so if this bothers you, go a little earlier. Staff are friendly, at $40. For 2 coffees & the above meal, prices are about average. Food is above average. Definitely will frequent again.

Helpful?
Thank Carmie00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Balcony Restaurant also viewed

Townsville, Queensland
Townsville, Queensland
 
Townsville, Queensland
Townsville, Queensland
 
Townsville, Queensland
 

Been to The Balcony Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing