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“A well presented Hotel”

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Townsville Central Hotel
Ranked #22 of 41 Hotels in Townsville
Reviewed November 20, 2013

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Mark R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 30, 2013

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207 - 213 of 498 reviews

Reviewed November 20, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Dinka M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 16, 2013 via mobile

Have just come back from staying two nights here and I was really impressed. We managed to book during a sale so paid about $75 a night. Everything was so clean and new and good air con! Plus the service was amazing at the reception! Great location as well, highly recommend!

Stayed: November 2013
Thank Shelzac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 30, 2013

Dear Shelzac 13,

Well done on securing the sale rates ! I'm very happy to hear that you enjoyed your stay, and most importantly, that you received amazing service. I'll ensure your feedback is relayed to my team, and we hope to see you again soon - keep an eye out for more sale rates!

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Reviewed November 13, 2013

Perfect location for proximity to CBD and excellent restaurants. Service could not be faulted and the breakfast deal in Sugar Train restaurant is the best value breakfast ever. The rooms are well used but very clean.



  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Wendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 30, 2013

Dear Wendy D,

Thanks for your wonderful feedback regarding your recent stay. We too love the breakfast at Sugatrain, and I am delighted to read you enjoyed everything. I hope to see you again soon at Ibis Townsville.

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Reviewed November 12, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Chr M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 10, 2013

Great service from staff an excellent room, nice and quiet for a good night sleep and a great restraunt for dinner on the evening of the stay. The room was personalised for my arrival and such a nice touch. Good off street secure parking.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 30, 2013

Thanks for your excellent commets regarding your recent stay.
I am delighted to read that you thoroughly enjoyed your stay with us. I look forward to welcoming you back to Ibis Townsville in the not too distant future.

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Reviewed November 5, 2013

The hotel is well located in the middle of the Palmer Street restaurant district and only a few minutes walk from Flinders Street. The staff were very friendly. The room was very clean but had a noticeable build-up of fumes because it had no windows that could be opened.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank GeorgieBoy1089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Townsville Central Hotel, responded to this reviewResponded November 8, 2013

Dear GeorgieBoy1089,

Thank you for your review. It is always a pleasure to hear our guests enjoyed their stay at ibis Townsville.
We have a great team at ibis Townsville. Always willing to work and understand the importance of service.
The hotel is seven years old and is starting to show signs of age. We are upgrading the more noticeable areas of the hotel to create a more aesthetically pleasing area. We have also upgraded the beds in some of our rooms and created a new room type for our guests to enjoy.
We hope next time you are here you are able to enjoy these new products.
Thank you again and we look forward to welcoming you back to ibis Townsville.

Regards
Steve Wellsteed
Hotel ibis Townsville

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Additional Information about Townsville Central Hotel

Address: 12-14 Palmer St, Townsville, Queensland 4810, Australia (Formerly Ibis Townsville)
Location: Australia > Queensland > Townsville
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Townsville
#13 Luxury Hotel in Townsville
Price Range: $63 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Townsville Central Hotel 4*
Number of rooms: 117
Official Description (provided by the hotel):
Townsville Central Hotel is a 4 star hotel offering stylish accommodation in the heart of the city. Located on vibrant Palmer Street, guests can enjoy a range of dining options at the surrounding cafes, bars and restaurants. Townsville's main shopping mall, Flinders Mall, is close by and there is easy access to the city's entertainment highlights. Centro Bar and Grill is located within the hotel and guests may choose to dine or enjoy a quiet drink. Centro is open for breakfast and dinner. Staying at Townsville Central Hotel also offers access to the popular Strand Park, with a swimming pool, lovely beaches, community art displays and public events. Many of Townsville's attractions are nearby including the beautiful Magnetic Island which is just a short ferry ride from the city. All guests enjoy free: Wi-Fi and on-site parking A continental breakfast Enjoy your stay! ... more   less 
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Also Known As:
Hotel Accor Townsville

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