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“If you want the Hilton, pay for it.”
Review of Q Express Motel

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Q Express Motel
Ranked #12 of 17 Townsville B&B and Inns
Canberra, Australia
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“If you want the Hilton, pay for it.”
Reviewed July 18, 2013

My 7 year old daughter stayed at the Hi Roller motel for 3 nights in June. We slept well. The shower had ample hot water. The washing machines washed, the dryer dried. The TV worked. It rained for an hour or so, we stayed dry. The pool was clean, albeit a bit too cold according to my daughter. The motel is down the road from: Coles, Subway, Hungry Jacks, Italian, Chinese, Thai and seafood takeaways. When my daughter left her teddy bear, the staff sent it back to us. What more can you ask for $85.00 per night? If you want people in tuxedos and ball gowns in the car park, if you want 3D TV, room service and bell boys, pay for it and stop whining. If you are travelling to Townsville and intend on taking advantage of the sights and weather, its a great place to recuperate and get out again the next day. Probably not the best place if you want to spend all day in your room. If you want to do that, you may as well stay home.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnH255057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina S, Manager at Q Express Motel, responded to this review, September 2, 2015
Thank you John H for taking the time to review Q Express Motel, it is greatly appreciated. We are happy to read you found our accommodation and located well suited to your needs. We hope you enjoyed the sights of Townsville and that we will see you again soon.

Kindest Regards,

Georgina Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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37 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Cairns, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 9, 2013

We stayed two nights. The accommodation was appalling for $85 a night. The kitchen cupboards were swollen with water damaged creating mould, smell and cockroaches. There was only two knives and forks in the cutlery draw and cockroaches. Pillows small, and pillow slips did not fit them. The place was dusty. Also a large gap underneath the door. I do not recomend this place. Its facebook page says it is under new management. I wonder what the health inspector would say to the state of the rooms.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ruth w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina S, Manager at Q Express Motel, responded to this review, September 1, 2015
Thank you for your review Ruth W, it is unfortunate that you did not enjoy your stay. The motel has since changed owners and names to Q Express Motel. We feature fully refurbished rooms, with all the comforts of home. We hope that next time you are in the area you will stop by.

Kindest Regards,

Georgina Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Townsville hotels

Cairns, Australia
Level Contributor
160 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 30, 2012

On our way to watch our son play cricket, we decided to stay a night in Townsville. From the road, the motel looks ok but isn't upon entry. The room wasn't clean, and required a good clean up. The pool was green and the garden unkept. I was reluctant to leave the car in the carpark as others looked a little unsavoury.

Room Tip: Stay elsewhere.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LiveCairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina S, Manager at Q Express Motel, responded to this review, September 1, 2015
Thank you LiveCairns for your review. It is unfortunate that you did not enjoy your stay in 2012. We are pleased to inform you that Q Express Motel has changed ownership and now has fully refurbished rooms for our guests to enjoy. We hope that next time you are in the area you will stop by and view the new rooms.

Kindest Regards,

Georgina Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Q Express Motel

Property: Q Express Motel
Address: 36 Bowen Rd, Townsville, Queensland 4812, Australia (Formerly Hi-Roller Motel)
Location: Australia > Queensland > Townsville
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #12 of 17 B&Bs / Inns in Townsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Q Express Motel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Conveniently located on Bowen Road, Q Express Townsville offers newly refurbished Deluxe Queen Hotel Rooms at an affordable price. Situated 10 minutes from the airport, the Q Express Townsville Hotel is also close to major sporting facilities, hospitals, shopping centers and the Townsville CBD. Ideal for business or leisure, the Q Express Townsville Hotel is only minutes away from all Townsville has to offer. Townsville is the largest tropical city in Australia. The region encompasses beautiful coastal towns, rainforests, rugged Outback and country terrain, extending from the bustling city of Townsville, north to the Hinchinbrook area, south to Burdekin, west to historic Charters Towers, and encompasses the Palm Islands and Magnetic Island. The Great Barrier Reef sprawls to the east, the Outback beckons to the west, islands and rainforest entice to the north while sugar cane and mango farming communities tempt in the south. The Q Express Townsville Hotel is the perfect base to explore thos very special area. Offering quality budget hotel accommodation in a great location, the Q Express Townsville Hotel offers recently refurbished, non smoking guest rooms equipped with modern furnishings to suit the needs of both the business and leisure traveller. All feature FREE WIFI, air conditioning, ceiling fans, comfortable Queen Beds, alarm clock, radio, private ensuite bathroom, flat screen TV, FREE cable TV, refrigerator, tea/ coffee making facilities and ironing facilities. The Q Express Townsville Hotel boasts a resort style swimming pool, BBQ facilities and entertaining area for all guests to enjoy during their stay. Further guest facilities and services include 24 hour reception, FREE WIFI, airport shuttle, cot hire and FREE car parking. Children under 12 years STAY FREE OF CHARGE when using existing beds. Corporate business travellers are catered for with FREE WIFI, faxing facilities and photocopying services. ... more   less 
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