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“This Hotel let's you stay with your dog.” 4 of 5 bubbles
Review of City Oasis Inn

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City Oasis Inn
Ranked #8 of 42 Hotels in Townsville
Certificate of Excellence
Cairns, Australia
Level Contributor
198 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“This Hotel let's you stay with your dog.”
4 of 5 bubbles Reviewed April 7, 2012

We stay here quite often as a stop over between cairns and Mackay. The reason being that this hotel let's you stay with your dog in your room.

They have 6 outside motor in style rooms where you can stay with your dog.

The rooms are your standard motel room. Double bed and a single in the rooms. Rooms are fairly small but sufficient comfortable enough with cable tv. They are also very clean and don't smell of dog or have any dog hair or anything in these rooms.

I think there is actual hotel style rooms as well inside the reception building.

It's walking distance to Flinders St, the mall, pubs restaurants, movies and it's in a very quite location.

Good choice if you want to travel with your dog.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dan801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, April 24, 2012
Hi Dan 801

Thanks for your review on our property City Oasis Inn
Yes we enjoy looking after our guests and there beloved pets
As Dan mentioned we have a number of special pet friendly rooms that are located on the ground floor. These are close to our garden area so its easy walking for some exercise.

Townsville has a number of great pet friendly un- leashed walking areas, so just ask us on check in and we can point you in the right direction

Regards
Brendan Carter
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286 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
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English first
Australia
Level Contributor
78 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed February 22, 2012

We stayed at the City Oasis in Townsville in February 2012.

The hotel is in a quiet location and easy to find, but as it is located a little away from the main hub, you may prefer a hotel closer to The Strand if you are visiting without a car.

We booked a double room and it had just that; a double bed! Whilst the bed was rather small, it was extremely comfortable with good quality linen and pillows. The room also had a small single bed.

On my side of the bed, there wasn’t a bedside table and this proved to be a little annoying since the floor was the only option for my glasses and mobile phone. Clearly a lack of space prevented one from being there.

The layout of the room was rather odd. In the same room as the bedding was a sink that also served as a vanity unit. On one side of this area was a small enclosed shower room and on the other side, a toilet room.

Under the sink bench was a bar fridge and a kettle with coffee and tea making facilities and an iron & hairdryer. Some drinking glasses would have been a nice touch.

The room was air conditioner and had a mini desk, two chairs, a luggage rack and a good sized wall mounted TV.

Overall, while the room was small and of a very usual layout, the décor was very pleasant and more importantly, it was very clean.

At the back of the property is a hidden gem! A delightful and inviting swimming pool with a gorgeous surrounding garden! Perfect to cool off in and lounge away a few hours!

The reception staff was exceptional and went that extra mile with helpful information.

I would stay here again overnight, but certainly not for an extended stay and I would not pay the full asking rate.

Perhaps a bargain price on wotif.com to match the compact size of the room would be more fitting.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DormouseTidings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, March 3, 2012
Thanks for your detailed review.
I will pass on your positive comments to all the staff regarding the cleanliness of City Oasis.
We have a wonderful team of housekeeping and ground staff that take great pride in the presentation of our property.

Our pool area is a favourite with lots of our guests so I am happy you mentioned it in such a positive way.

Because we have quite a few different room types and sizes at City Oasis we receive lots of feedback and questions regarding this topic.
Our standard rooms measure 3.6 by 3.4 metres plus ensuite, these are our most compact rooms. If you are looking for more space we have larger standard rooms with car parking available in front of the units as well as spacious 4 star executive units, family units and loft apartments. We also have our little house "The Miners Cottage".
So depending on your needs we can offer a room to suit.

City Oasis Inn is situated 300 metres from the main street of Townsville "Flinders Street". Our local Woolworths, GPO, various shops, bus stops and Taxi rank are approx 200 metres away. Many commercial and government offices are even closer so depending on your definition of main hub one could say we are in it. The Strand area is approx 900 metres from City Oasis. About a 15 minute walk or 4 minutes in a car. Either way you look at it we are close to all the action in Townsville.

Once again thanks for taking the time to rate City Oasis Inn. I hope you will return and sample our great service and gem of a pool area you so enjoyed.
Regards
Brendan
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Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 20, 2012

Love the City Oasis Inn and so do our dogs. What a privilege to be able to spend a night with our pet kids here. Rooms exceptionally clean, great location. Can't say enough!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vegout111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, March 4, 2012
Thanks for your great review

The City Oasis team love it when all the family enjoy their stay........

Happy travelling and we hope to welcome you back soon

Regards
Brendan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 9, 2012

I travel frequently for work and had great expectations after reading all the great reviews...
Unfortunately it didn't live up to the reviews. I stayed for 4 days and found both the room and the bathroom to be disappointingly small. I guess in fairness if u were staying for only one night , it probably would not have been a problem but as my stay was longer I found the room size quite claustrophobic. The bathroom in particular was tiny ( I am only small in size but even I found it difficult to dress while standing in bathroom after a shower without hitting walls and/or cabinet. )
I missed having power points near the bedside tables. A single narrow bench meant that I could not have work area with computer set up and have a space to eat, which forced me to use the bed as table for eating..
I picked this hotel as it offered room service , however during my stay the restaurant/room service was cancelled 5 min before it was due to start at 6. I found this very frustrating as the location of this hotel means I then had to drive to go find somewhere to eat. As a shift worker this isn't optimal.
Overall while this hotel was clean, I wouldn't return as the other issues I found would only frustrate....

  • Stayed February 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank blinky76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, March 3, 2012
Thanks you for your recent review.
I am so disappointed that you did not enjoy the room type booked.
We have a number of different room types and sizes at City Oasis.
Our executive rooms have a larger floor area than our standard rooms and I am sure one of the 4 star executive rooms would have been appropriate for you.
If ever you are not satisfied with the choice of room type please let us know as soon as you check in and we will always try and find the appropriate room for you.
If you are looking for a larger room with queen size beds and bathrooms that have a bath as well as shower the 4 star rooms are the way to go.
On the other hand the 3.5 star rooms are well suited if you are wanting to save some dollars. They are equipped with double bed, ensuite with shower and toilet facilities. Both room types have very quiet and powerful split system air conditioners (a welcome bonus in the tropics).

Our cafe is open most nights but during our quiet months we may close some weekend nights. I am sorry you were inconvenienced by this.

Thank you for giving us the thumbs up on our cleanliness we really work hard at keeping our property in great shape.
Regards
Brendan
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Ayr
1 review
5 of 5 bubbles Reviewed January 6, 2012

Great location and central to Townsville CBD. The motel has a lovely pool area with an oasis feeling and the BBQ area is clean and well maintained. We enjoyed our stay and found the staff were very friendly and extremely helpful.The room was a good size,very comfortable and clean .

  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aneta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, January 9, 2012
Hi Aneta
Thank you for your review on Trip Advisor
I am so glad you enjoyed the pool, spa and grounds.
Our pool area is a favourite spot especially this time of year
Regards
Brendan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
1 review
5 of 5 bubbles Reviewed January 3, 2012

omg!!!! Never knew this place existed. It's fantastic....absolutely beautiful and exceptionally clean. It was woth every penny. My kids loved the pool and because it was surrounded by lush tropical trees and bushes its mostly shaded from the sun. The decor in rooms were lovely....what u c is what u get!!!! The staff were very helpful.
Gave me alot of info on things especially when my daughter was ill and suggested what place to go to. Thanks girls. WE were all treated like gold!!! Indeed very happy with everthing and will be definitely making tihis my first option next time we visit. Really ideal for families with kids.

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jill w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, January 9, 2012
Dear Jill

Wow! How wonderful to read such a fantastic review on City Oasis
We appreciate that our great staff through their hard work, consistent effort and friendliness have impressed you so much.
We really look forward to having you stay with us again
Regards
Brendan
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Ayr
2 reviews
5 of 5 bubbles Reviewed December 14, 2011

A great place to stay...the rooms are clean and roomy...minimal street noise...a tropical paradise! The staff are very accommodating and the food in the "Sidewalk Cafe" is great.

Room Tip: Ask the staff to assist in selecting a room for you. An informed choice is always good. The staff ar...
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  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AngelAyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownsvilleBrendan, Owner at City Oasis Inn, responded to this review, December 21, 2011
Thanks for taking the time to write a review
I am glad you enjoyed our tropical surrounds
Our pool and spa area is great this time of year if you want to cool down and relax!
Wishing you a Merry Christmas
Regards
Brendan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Oasis Inn

Property: City Oasis Inn
Address: 143 Wills St, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Townsville
#4 Family Hotel in Townsville
#5 Luxury Hotel in Townsville
#6 Romantic Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Oasis Inn 4*
Number of rooms: 42
Official Description (provided by the hotel):
City Oasis Inn is a four-star resort style property, superbly located in the city centre of Townsville, North Queensland. City Oasis Inn offers a wide range of accommodation styles. Suiting the corporate traveler due to the close proximity of government/corporate companies, and holiday guests as they are only a short walk to local attractions. The saltwater, lagoon style pool incorporates a heated spa and an open spa, as well as waterfall and children's wading area. This is surrounded by lush tropical landscaped gardens. The licensed Sidewalk Cafe and Bar offers a relaxed atmosphere with indoor and alfresco dining. Guests can also enjoy the convenience of room service. ... more   less 
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Also Known As:
City Oasis Hotel

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