Just came back from reef lodge. The management has the worst service I have ever come across. I went with a school group and we paid for many rooms. They did not put us together and I spent every night worried about my students. Many people were smoking pot right in front of my students and they made very loud noise all night. We did not mind that so much- you would expect that from a backpackers in town near all the pubs etc but what did annoy me was at 7:45 AM the next day I got told off for talking to my students about what they needed to pack for the day. Apparently I was not considerate enough of other guests. What a joke!!!
The kitchen does not accommodate all the guests and the communal areas are small and pokey. It has a good location but would never recommend it to anybody. Look elsewhere.
- Official Description (provided by the hotel):
- Reef lodge Backpackers and budget accommodation in Townsville caters to travelers looking for a quiet place to relax and chill out. "LONLEY PLANET" The cruisy atmosphere at Townsvilles best hostel extends from Buddhist sculptures and hammocks strewn through the gardens to an outdoor cinema with swinging lounges and more than 1200 DVD's. There is a games room with bench presses free weights and a retro video game machine (space invaders Frogger Paceman ... Very cool) The large kitchen, Dorms and private rooms are all spotless. WE are are in the center of Townsville city, with a short 500m walk to the Greyhound, Premier bus terminal, Magnetic Island ferry terminal, beach, city center and the "Reef HQ" "Museum" "Cultural Center" are straight over the road. We have a "no alcohol policy" after 10-30pm and we ask the people to be respectful of the other guests who are staying at the Reef Lodge. We have a large communal kitchen with all the utilities you require to cook. There are many communal area where people can sit around including hammocks, recreational room with a small gym, pool table and retro video game machine. ... more less
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