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“Nice Resort Style”
Review of Mercure Townsville

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Mercure Townsville
Ranked #10 of 41 Hotels in Townsville
GreenLeadersGold level
Reviewed May 13, 2014

Lovely rooms, bed was extremely comfortable. Low level of light into room which was great for sleeping. Room was certainly large enough, The only complaint I had was the long walk from the carpark to the room with luggage, I had a fair bit of luggage and no one offered to assist. Situated near a shopping centre. I would certainly stay here again.

  • Stayed: May 2014, traveled solo
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Thank GregoryBBundaberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded May 17, 2014

Thank you for your review, it is pleasing to hear you enjoyed your stay with us.
It sounds as though you enjoyed our lovely grounds and facilities during your stay and we are pleased you had to walk long with your luggage. We have luggage trollies parked just front of the main entrance and our reception staff always there to help our guests with their luggage. Please do ask for assistant from our friendly reception team next time.
Once again, thank you very much for your grate comments.

Kasun Karunamuni
Assistant Manager
Mercure Townsville

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Reviews (908)
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445 - 451 of 908 reviews

Reviewed May 10, 2014

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Laura C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded May 17, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 26, 2014

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Tanya J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded April 27, 2014

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Reviewed April 25, 2014

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Marlie01
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded April 27, 2014

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Reviewed April 19, 2014

A lovely room overlooking the pool and surrounding tropical gardens. We found all the staff members to be friendly and helpful. Dinner in the restaurant was delicious and the service was extremely good. Had to leave in the early hours of the morning and return home due to the impending approach of cyclone Ita so we missed breakfast, but returned this weekend for breakfast and were very impressed with the quality and variety of food offered on the buffet. Close to Castletown Shopping Centre and the Airport, and also within walking distance of a number of take away food options. A great place for a nice relaxing holiday stay for couples or families.

  • Stayed: April 2014, traveled as a couple
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Thank JASTOWNSVILLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded April 27, 2014

Thank you for taking the time to post a review of your recent stay with us at Mercure Townsville.
It is pleasing to hear you enjoyed your stay with us and that not only were the staff friendly and helpful, that the meals in the restaurant were delicious and of a high quality. I certainly look forward to passing your feedback onto our team.
Thanks again
Juanita Trickett
Assistant Manager
Mercure Townsville

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Reviewed April 13, 2014

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Accorhotels.com
Thank CheckOut1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded April 16, 2014

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Reviewed April 6, 2014

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Ron G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded April 7, 2014

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Additional Information about Mercure Townsville

Address: 166 Woolcock Street, Townsville, Queensland 4812, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Townsville
#6 Luxury Hotel in Townsville
Price Range: $84 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Townsville 4*
Number of rooms: 162
Official Description (provided by the hotel):
Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more   less 
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Also Known As:
Mercure Townsville Hotel Townsville
Mercure Hotel Townsville
Accor Hotel Townsville

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