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“Weekend Stay”
Review of Mercure Townsville

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Mercure Townsville
Ranked #10 of 41 Hotels in Townsville
GreenLeadersGold level
Reviewed March 27, 2014

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank scb0861
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded April 6, 2014

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Reviews (908)
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452 - 458 of 908 reviews

Reviewed March 24, 2014

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Kathrine M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded March 27, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 21, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Troy K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded March 24, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 19, 2014

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank Ves323
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded March 27, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 19, 2014

Stayed here for one night, in a motel room. Room was clean and recently renovated. The grounds surrounding the hotel are very nice, with rooms overlooking a lake. The pool is enormous and very tropical.
Breakfast is plentiful and there is free wifi in the lobby for half hour use with limited download. The is also a self service laundry behind reception.
Unless you have a car, you will need to use taxis to get to the Strand and other sights of Townsville.
A good base for business.

  • Stayed: March 2014, traveled on business
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Thank ScottRo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded March 27, 2014

Thank you for your review Scott, we appreciate the time it takes to post a review.
It sounds as though you enjoyed our lovely grounds and facilities during your stay and we are pleased your breakfast was plentiful.
Once again Scott, thank you
Juanita Trickett
Assistant Manager
Mercure Townsville

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Reviewed March 16, 2014 via mobile

My partner and I arrived here after a 33 hour flight from the UK, its safe to say we were both shattered. We had a warm welcome from reception, we went off to our room and came down for something to eat but we were early for dinner, however the friendly waiting staff had our meals made early and gave us some complimentary Macarons whilst we were waiting. After our meal we went straight to bed and had a comfortable nights sleep. We also got 30 minutes of FREE WIFI.The Mercure was only 10 mins drive from the airport. It had alot of parking available. It was just a short walk to plenty of fast food restaurants, Mcdonalds, Subway, KFC, Kebab House, Noodle place etc. We would definitely stay here again. : )

Stayed: January 2014, traveled as a couple
Thank Upfronthook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded March 16, 2014

Thank you for taking the time to post this review about your stay with us at the Mercure Townsville.
It is delightful for us to have international guests and I am so pleased we were able to provide you with comfort after such a long journey.
It certainly is nice to hear these lovely comments and I will ensure your feedback is passed along to the team.
We really do appreciate the time it takes to post a review and we hope to see you again on your next trip down under.
Juanita Trickett
Assistant Manager
Mercure Townsville

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Reviewed March 14, 2014

Service is great, with friendly helpful staff. Good meals in the dining room and room service is available. The facilities are very good. Located close to everything. Family friendly....beautiful gardens, quiet and peaceful...

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this reviewResponded March 16, 2014

Thank you Shane, we appreciate you taking the time to post a review about your recent stay with us at the Mercure Townsville.
We are so thrilled you enjoyed your stay so much and that your family enjoyed our lovely gardens and facilities.
I will pass your comments onto the team, as I am sure they will serve as great encouragement as we continually strive for excellence.
Thanks again, we hope to welcome you back soon.
Juanita Trickett
Assistant Manager
Mercure Townsville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Townsville

Address: 166 Woolcock Street, Townsville, Queensland 4812, Australia
Phone Number:
Location: Australia > Queensland > Townsville
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Townsville
#6 Luxury Hotel in Townsville
Price Range: $85 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Townsville 4*
Number of rooms: 162
Official Description (provided by the hotel):
Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more   less 
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Also Known As:
Mercure Townsville Hotel Townsville
Mercure Hotel Townsville
Accor Hotel Townsville

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