We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Quiet but away from the action” 4 of 5 bubbles
Review of Mercure Townsville

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Mercure Townsville
Ranked #10 of 42 Hotels in Townsville
GreenLeadersGold level
Burleigh Heads, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quiet but away from the action”
4 of 5 bubbles Reviewed February 24, 2014

A little out of town, but handy if you have your own transport. Not the place to stay if you were planning on strolling down the strand. Great Buffet Breakfast, comfortable rooms and very quiet. It is a hike from the car park to the rooms, so if you have lot's of luggage use a porter or a trolley

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Travellin4w0rk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this review, March 5, 2014
Dear Travellin4wOrk
Thank you for taking the time to post a review about your stay with us at Mercure Townsville.
We were pleased to see you enjoyed the buffet breakfast and found your room comfortable and quiet for a good night's sleep.
We certainly appreciate your comments and look forward to seeing you again soon.
Warm regards
Juanita Trickett
Assistant Manager
Mercure Townsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

833 reviews from our community

Traveler rating
    201
    375
    178
    52
    27
See reviews for
199
266
78
240
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
brisbane
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed February 11, 2014

Stayed here a few times whilst travelling to Townsville and looking for semi-permanent accommodation. Found a great deal through last minute secret deals, where you can often work out where the place is before to see if it's a good deal, which it was.

The grounds are much better than I was expecting. Especially when considering the very very reasonable price that I paid. I've paid much more for a dodgy motel whilst on the road.

There's a lovely and very large pool that traverses through the place. It's the sort of pool that I'd have had a blast with as a kid. There's a wading pool that connects to the main pool and a small water fall.

It's on a lake with a small walk next to it and some nice spots to sit and relax.

The room was pretty basic, but decent.

I even managed to lose one of my door cards. Dreading the replacement fees, I was quite surprised when they said not to worry about it!

The staff were pleasant, and there's a 24hr check in.

If i was ever looking for a place for short term in Townsville I'd definitely be back here.

One thing i'd mention is that it's a bit out from the centre of town. but most people visiting Townsville would have a car anyway, so that shouldn't be much of an issue at all.

highly recommended.

Room Tip: as others have recommended, go with a lake view.
See more room tips
  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mkerr123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this review, March 5, 2014
Dear mkerr
Thank you for taking the time to post a review about your recent stay with us here at the Mercure Townsville. It is pleasing to read your comments and hear how much you enjoyed your experience at the hotel.
The pool and grounds are fantastic and a real attraction for us, we are glad you liked them too.
We look forward to seeing you again soon.
Kind regards
Juanita Trickett
Assistant Manager
Mercure Townsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed January 28, 2014

This was our first Mercure stay. One of two places recommended by family for recent T’vle visit. We were impressed from arrival to departure. Best sleep: had large bed and comfort pillows, blockout curtains. An extra wide bed is appreciated to sprawl in tropical Q’ld nights. Fridge had ice-cubes. Good food with kids eat-free dining. Pleasant garden surrounds, large clean pool with towels provided poolside. Swam with g’children who explored shallow pool area ‘upstream’. Night time swimming very pleasant with soft lighting plus relaxing spa . Short walk to shops and takeaway. At checkout, bags cared for while we read poolside and had lunch before onward journey. Lunchtime waitress thoughtful to our comfort as was a hot day. Hint: shower on full blast might wake your mate if they’re a light sleeper…just keep it on low or wait til they’re on deck. And yes, size meant bathroom door and toilet were in close contact. We did not see any small creatures on the premises; h’ever as I write this from home, there’s a small grey gecko skirting the ceiling – nothing unusual in that, as they like this warm climate too. We had a ground floor room, lakeside.

Room Tip: We were close to the pool, but at rear (lakeside).
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank schafer65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureTownsville, Manager at Mercure Townsville, responded to this review, February 9, 2014
We really appreciate that you have taken the time to post a review about your recent stay with us at the Mercure Townsville.
I am so pleased your stay with the Grandkids went so well for you and that you all enjoyed all the hotel has to offer.
We look forward to welcoming you back on your next visit to Townsville.
Warm regards
Juanita Trickett
Assistant Manager
Mercure Townsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Townsville hotels
2.5 mi away
Quest Townsville
Quest Townsville
#1 of 42 in Townsville
4.5 of 5 bubbles 347 reviews
3.0 mi away
The Ville Resort-Casino
The Ville Resort-Casino
#7 of 42 in Townsville
4.0 of 5 bubbles 710 reviews
2.4 mi away
Grand Hotel and Apartments Townsville
Show Prices
Show Prices
Show Prices
2.2 mi away
Hotel Grand Chancellor Townsville
2.0 mi away
City Oasis Inn
City Oasis Inn
#8 of 42 in Townsville
4.5 of 5 bubbles 286 reviews
2.7 mi away
Oaks M on Palmer
Oaks M on Palmer
#9 of 42 in Townsville
4.0 of 5 bubbles 447 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Townsville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Townsville

Property: Mercure Townsville
Address: 166 Woolcock Street, Townsville, Queensland 4812, Australia
Location: Australia > Queensland > Townsville
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Townsville
#7 Luxury Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Townsville 4*
Number of rooms: 162
Official Description (provided by the hotel):
Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia and Priceline so you can book your Mercure Townsville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Townsville Hotel Townsville
Mercure Hotel Townsville
Accor Hotel Townsville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing