My mother and I stayed here last weekend in a family garden room. When we arrived at around 7.00pm we checked. I had to drive to the back of the hotel and then try and find our room. When I couldn't find it I had to return to reception to get more details of where to go. Finally find our room unpacked the cases and then had to return the car to the front carpark. The room was very ordinary with very marked carpet. We stayed for 4 nights and the toiletries were not replenished once during our stay. Dined in the Restaurant the food was ok but very long wait for service. The menu was very heavy for the time of year - more of a cold winter menu. Another night we ate in the restaurant and had to wait for our meals for over an hour and it seemed that everyone who came in after us were served before us. I wouldn't recomend this hotel or will I return to it!
- Official Description (provided by the hotel):
- Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more less
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- Also Known As:
- Mercure Townsville Hotel Townsville
- Mercure Hotel Townsville
- Accor Hotel Townsville