I stayed here for a wedding and although I got to bed late 1am I was never going to get any sleep with the generators whirring from downstairs, and when my neighbor decided to have a shower at 5am the noise was even louder when the hot water service kicked in. When I complained the staff told me that they were aware of the problems and were awaiting head office to fix or update the generators after having a number of complaints. The room was filthy, the food was disgusting and amateurish. Thank god I stayed here one night!! I also asked the hotel owners/managers to contact me but of course they never did. No matter, I wouldn't stay at this place again nor would I recommend!! I have short stayed travelled all over the world (even third world) and this would class as one of the worse I've stayed in.
- Official Description (provided by the hotel):
- Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more less
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- Also Known As:
- Mercure Townsville Hotel Townsville
- Mercure Hotel Townsville
- Accor Hotel Townsville