After a long day travelling we were pleasantly surprised with this hotel. Our room was nice, clean, and the bed comfortable. A walkway and some stairs to our room but there is a lift. We heard a noise about 1am and looked outside to see a large possum in the garden below. Checking in was efficient and we were asked if we needed help with our bags. The pool is beautiful and the water quality excellent so we had to go for a swim even though the water was a little cool. We had our dinner overlooking the pool and ordered barramundi. The first pieces of fish we ate were delicious however we both had 1 piece which was definitely not fish. It was so tough, meatlike and difficult to cut with a knife that my partner sent it back and it was replaced with another dish the same as the last one. I did not send mine back as I had eaten enough. We were told that the chef had changed the menu from barramundi to snapper but the tough pieces were not snapper or any fish that I know of. We decided not to pursue the matter and enjoyed the evening looking at the stars and chatting with people at the next table. The grounds are extensive and well kept and worth a walk around. Checkout was good and we would return.
- Official Description (provided by the hotel):
- Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more less
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- Also Known As:
- Mercure Townsville Hotel Townsville
- Mercure Hotel Townsville
- Accor Hotel Townsville