I am a Big 4 member and have been for quite some time. I only ever stay at Big 4 parks as you can always be assured of their quality in presentation, cleanliness and service. To say Walkabout palms is an exception to the rule would have to be the understatement of the decade. To be completely honest, I am unsure how they remain a Big 4 member. The park was un-mowed, dirty and untidy. The road noise was something to behold and the jumping pillow for the kids was out of order. We had a powered ensuite site and the ensuite was old, out dated and run down and to top it off, some exemplary individual had wiped faeces on the wall - which to this day astounds me how the "cleaners" missed it. As stated by a previous reviewer, the check-in counter is shared with the attached petrol station. This is handy when filling up to leave, however frustrating after a long haul when all you want to do is set up and the staff are constantly saying "excuse me" and serving petrol customers. It is almost like the people checking into the park are an in-convenience to the staff. It is a long way from anything and located right on one of the busiest intersections in Townsville. On a brighter note the pool was nice and the kids had a ball on the slide. However I'm afraid that this is the only positive I can highlight. Honestly, if you are caravanning in North QLD, this is a park to avoid. If Townsville is your destination, try Big 4 Woodlands. If you are passing through drive another 30min and stay at the Big 4 Rollingstone, you'll be glad you did.
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