Have been here many times before and service is getting worse every time I go. This time we had a booking, told them when we arrived, 20 mins after our booked time we asked if our table was ready only to be told they didn't know we where there! We were then given a booth with a shorter table pushed up to the end of it so 11 of us could sit together in a very cramped space on 2 different levels. We then had to flag down staff after sitting there for 30 mins to order our meals and drinks as no-one came to the table. Our drinks then took another 45 mins to come out and our meals even longer. No-one came back to see if we wanted more drinks or even dessert. As we were paying we asked if they were busier than normal thinking that may have been a reason for the poor service but was advised it always gets busy on a saturday night. Maybe you need more staff or better trained staff or don't book as many people in if you can't handle them.
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